Job Summary: Manager the Collections while preserving the credit union’s assets by managing the collections department. Manage and make enhancement for the commercial loan applications, and documentation processes.
Essential Functions and Responsibilities:
General:
- Monitors progress towards departmental goals, provides continuous feedback on performances, schedules, and assigns work as necessary.
- Works with managers and supervisors on team building, motivating, cross training and identifying developmental & training opportunities to ensure continuity, consistency and to promote development and increase knowledge.
- Maintain good working knowledge of company and government standards through continued research.
· Perform other duties as assigned.
- This job description is subject to change at any time.
Loan Work Outs / Collections:
- Works with borrowers and credit union to resolve loan payment and other issues.
- Restructure problem loans when appropriate including better securing collateral position.
- Ensures delinquency and charge off reporting are compliance with credit union policies and federal regulations.
- Manages relationship with repossession agencies; arranges the sale of repossessed collateral, determines additional investment to be made in collateral, determines values of collateral as necessary.
- Manages entire foreclosure process; analyzes financial situation of real estate loans. Starts foreclosure action when necessary.
- Manages and maintains relationship with outside collection vendors; manages relationship with credit union attorneys; testifies at legal proceedings as required.
- Supervise the staff and manage Obtain and review customer documents, and clear conditions commensurate with authority level.
Commercial Credit Underwriting:
Possesses a working knowledge of credit structure, collateral documentation, general lending policies and regulatory requirements:
- Working Knowledge of Loan Vantage or similar business loan underwriting software.
- Performs initial screening and underwriting of new lending opportunities developed by the commercial lender.
- Pulls Credit Report via Loan Vantage.
- Lexis Nexis Report for new relationships > $500,000.
- Contacts lender or customer to obtain the proper information to ensure the loan process is properly completed.
· Prepares Presentation Memorandum in Loan Vantage and facilitates the initial underwriting of new transactions, renewals and annual reviews:
o Calculates Aggregate commitment as defined under “Associate Borrower Rule”.
o Spread Statements.
o Sources and uses of funds.
o Evaluating risk rating and makes revision recommendations.
o Cash flow and financial statement analysis.
· Collateral assessment; completion of loan risk rating matrix; and Preparation of adverse action notices when appropriate.
· Reports deteriorating credit situations.
Commercial Loan Documentation:
- Ensure the company and government standards are met at all times, ensuring accuracy on all documents.
- Ensures commercial loan files are complete and ensures all necessary documentation is in the file in Synergy.
- Orders title, appraisal, and other necessary documentation for all commercial loans in a timely manner.
- Work with various Title Companies and Counties to record needed documents.
- Create all necessary documents using LaserPro to close and disburse loan.
- Responsible for all aspects of loan funding process including maintaining spreadsheets, wiring funds, changing addresses with counties for filing, and paying off other loans and accounts with proceeds.
- Process Draws on Commercial Loans - Orders inspections, coordinates construction draws, and keeps records for each construction deal.
- Conducts all work related to lien placement and release, title preparation, and adjustments and mortgage satisfaction.
- Ensures vendors meet agreed upon service level agreements with each transaction.
- Ensure that liens properly filed and renewed on a timely basis.
- Managing UCC’s, Flood Certification, and Appraisal process. Orders title, appraisal, and other necessary documentation for all commercial loans in a timely manner.
- Work with various Title Companies and Counties to record needed documents.
- Create all necessary documents using LaserPro to close and disburse loan.
- Responsible for all aspects of loan funding process including maintaining spreadsheets, wiring funds, changing addresses with counties for filing, and paying off other loans and accounts with proceeds.
- Orders inspections, coordinates construction draws, and keeps records for each construction deal.
- Process Draws on Commercial Loans.
- Conducts all work related to lien placement and release, title preparation, and adjustments and mortgage satisfaction.
- Ensures vendors meet agreed upon service level agreements with each transaction.
- Ensure that liens properly filed and renewed on a timely basis.
- Managing UCC’s, Flood Certification, and Appraisal process.
- Pull paid off loans to release documents and title to members, counties, and other necessary parties.
- Provide all post-closing service and follow up.
- Monitor insurance coverage on loans and ensure all policies are up-to-date.
- Maintain tax records for all real estate loans.
- Provide assistance to the commercial loan team with all aspects of the commercial lending process and member boarding process.
Job Requirements:
- Bachelor’s Degree.
- 3–5 years’ experience as a Credit Underwriting Experience – Business underwriting preferred.
- 3–5 years’ experience as a collections manager.
- Strong knowledge of collection laws including Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act.
- Strong knowledge of Third Party Collection and Reporting Serving requirements for loans being serviced on behalf Fannie Mae, Freddie Mac, Federal Home Loan Bank, Participants, Student Loans and others,
- Minimum 1 year Experience with LaserPro for Commercial loans.
- Minimum 1 year Experience with Loan Vantage for Commercial loans or similar business underwriting software.
- Minimum 1 year related work in Commercial Loan Processing and closing, courtesy, customer service, and tact are essential elements of this job.
- Strong understanding of full cycle lending operations, to include business development, Loan processing, credit underwriting, documentation preparation, closing, and loan servicing.
- Experience with perfecting liens including Mortgage, Titled Vehicles and Uniform Commercial Code (UCC) as well as searching, filing and renewing.
- Work involves much personal contact with others inside and/or outside the company for purposes of giving or obtaining information, building relationships or soliciting cooperation.
- Self-motivated. Strong oral and written communication skills.
- Ability to work in a fast paced environment and manage multiple priorities.
- Detail oriented and strong organizational skills required. Proficiency in Microsoft Excel and Word required.
Physical Requirements/Work Environment: May lift up to 25 lbs.; Office work- must be able to use a PC and phone; hearing and sight are required to perform this job; may need to sit for long periods of time in front of a computer.
It is the policy of Ohio Catholic Federal Credit Union to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, pregnancy, national origin, genetic information veteran or disability status or any other protected characteristic under applicable law.