Credit Card Fraud Analyst monitors suspicious transaction activities and resolves fraudulent activities. Contacts merchant and cardholders to verify charges and prevent loss. Being a Credit Card Fraud Analyst requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Credit Card Fraud Analyst works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Fraud Analyst typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Essential Duties and Responsibilities:
• Coordinate and help to oversee an effective Bank Secrecy Act (BSA) program that is in line with current industry best practices, regulatory, guidance and requirements.
• Work with BSA & Fraud software while updating/managing alerts from the system.
• Responsible for ensuring all required regulatory reporting is conducted in a timely, accurate and compliant manner.
• Act as liaison/contact for Federal and State examinations and internal and external reviews or audits.
• Assist the Compliance Officer with administration of training programs regarding BSA/AML/OFAC.
• Establish and maintain appropriate SAR investigation, review and reporting process.
• Conduct BSA/AML/OFAC risk assessments annually or as needed.
• Other duties as assigned.
Qualifications:
• Previous BSA, Fraud and CIP experience is strongly preferred.
• Excellent communication and customer service skills required.
• Ability to multi-task and adapt to change required.
• Knowledge of Microsoft Office products (primarily Excel, Word and Outlook).
• Requires the ability to assume responsibility and accountability; requires excellent problem solving skills and the ability to exercise sound judgment in making decisions.
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