Credit Card Fraud Investigator jobs in Springfield, MA

Credit Card Fraud Investigator investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator typically reports to a supervisor or manager. The Credit Card Fraud Investigator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Credit Card Fraud Investigator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Investigator
  • Behavioral Health Network, Inc.
  • Springfield, MA FULL_TIME
  • Join our team of competent and compassionate professionals!

    Be part of a collaborative team as an Investigator at Behavioral Health Network!

    • Actively participates on the ICI teams, including regular scheduled review of all new and pending investigations.
    • Based on input and direction from the ICI team and within BHN ICI protocol, the analyzes the reported concern, develops an investigation plan, conducts the investigation, completes a written report, communicates an appropriate summary of the investigation outcome(s) to relevant parties, and maintains accurate and thorough records in the appropriate systems.
    • Interviews complainant(s), witnesses, and subject(s), as well as identifies and collects relevant documentation and/or other investigatory evidence. There may also be a need to consult with appropriate Subject Matter Experts (SMEs). Throughout the process, it will be critical to document interviews, process steps, and other investigation findings in accordance with BHN’s ICI process.
    • Works collaboratively with program leadership, administrative departments, such as Compliance, Human Resources, Social Justice, Quality and other stakeholder departments to complete investigations.
    • As a member of the broader team, may also have other assignments, such as conducting and developing training, assisting with the development of policies and/or procedures related to complaint investigations, and partnering with colleagues or other departments on special related projects. Maintains confidentiality under HIPAA regulations and 42 CFR part 2.

    Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

    Reasons to work with BHN:

    • Work with an agency who does amazing things for others
    • You will be able to change a person’s life
    • You will expand your experience in various areas of mental & behavioral health
    • You will have the opportunity to grow within the agency
    • You will not be bored with our fast-paced environment
    • You will have excellent benefits package & time off benefits available

    Qualifications/Requirements

    Investigators at Behavioral Health Network have the following qualities:

    • High School Diploma or GED required. Bachelor’s Degree preferred.
    • Minimum 5 years of progressive experience in employee relations/complaint investigations or related experience.
    • Knowledge of mental illness and substance use preferred.
    • Must have familiarity with internet, word processing and email systems.
    • Excellent verbal and written communication skills.
    • Demonstrates willingness and ability to work collaborative with teams of diverse people.
    • Demonstrates knowledge and experience working within and with social justice principles.
    • Knowledge of Healthcare Compliance – in depth understanding of HIPAA and 42/2 regs; knowledge of fraud in a BH setting; command of core compliance regs such as Stark, False Claims Act, and Anti-Kickback laws.
    • Advanced knowledge of relevant HR regs including Federal and state anti-discrimination regs, FMLA/PFLA, ADA, ADEA, as well as related BHN policies

    How do I apply?

    If you are interested in this opportunity, please click “Apply for Job” from Kronos/WFD or visit our website at www.bhnworks.org and click on “Browse All Jobs” to apply!

    BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

    **NOTICE**

    In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

    The same guidelines noted above apply during flu season (defined as December 1st – through end of flu season as announced by the CDC) for BHN’s Mandatory Influenza Vaccine policy.

    Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.

  • 3 Days Ago

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Investigator
  • Holyoke Public Schools
  • Holyoke, MA FULL_TIME
  • Job Title : Employee Relations Investigator (Per Diem- Temporary : February through May 2024) Job Type : Per Diem / Temporary : February 2024-May 2024 Job Summary : We are seeking a highly skilled and...
  • 1 Month Ago

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Time Card Clerk
  • Five Star Call Centers
  • Brimfield, MA FULL_TIME
  • Headquartered in Sioux Falls, SD, Five Star Call Centers offers onshore, nearshore, and offshore options. We provide total customer satisfaction in a passionate, relentless and impactful manner with m...
  • 16 Days Ago

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Electrician I (Card Access)
  • UMass Amherst
  • Amherst, MA FULL_TIME
  • About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The ...
  • 1 Month Ago

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Credit Analyst
  • New Valley Bank & Trust
  • Springfield, MA FULL_TIME
  • JOB SUMMARY New Valley is seeking a talented, ambitious professional willing and able to contribute to the success of our new bank. Under the direction of the AVP Credit Officer, the Credit Analyst wi...
  • 19 Days Ago

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Coord, Credit
  • Performance Foodservice
  • Springfield, MA FULL_TIME
  • Company Description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare fa...
  • 1 Month Ago

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0 Credit Card Fraud Investigator jobs found in Springfield, MA area

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Workplace Planning Associate -Smithfield, RI
  • Fidelity Investments
  • Springfield, MA
  • Job Description: Is it time to make new investments into your career? Join a team that's an industry leader in innovatio...
  • 3/29/2024 12:00:00 AM

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Entry-Level Customer Service
  • Fidelity Investments
  • Springfield, MA
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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Entry Level Customer Service - Smithfield, RI
  • Fidelity Investments
  • Springfield, MA
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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Customer Experience Rep
  • Fidelity Investments
  • Springfield, MA
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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Customer Relationship Advocate Career Development Experience- Smithfield, RI
  • Fidelity Investments
  • Springfield, MA
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative- Smithfield, RI
  • Fidelity Investments
  • Springfield, MA
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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Call Center Representative
  • Fidelity Investments
  • Springfield, MA
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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2021-2024 Undergraduates, Customer Relationship Advocate- Smithfield, RI
  • Fidelity Investments
  • Springfield, MA
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area. Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Investigator jobs
$35,978 to $51,618
Springfield, Massachusetts area prices
were up 1.6% from a year ago