Credit Card Fraud Investigator, Sr. jobs in Monterey, CA

Founded in 1998, Goldschmitt and Associates LLC (G&A) has grown from a one-man consulting firm to over 200 employees in 9 states and across 12 Federal Agencies. Specializing in Custom Computer Programming and Systems Design, Management Consulting and Business Support Services, Asset Management and Data Analytics, and Custom Training Development and Delivery, G&A is the #1 federal contractor in the VA/DC-Metro area, #2 provider of Information Technology services in America, and one of the top 50 fastest growing businesses according to the INC500. G&A was also named to the INC VET100 Top Fastest Growing Service-Disabled Veteran Owned Businesses and awarded the 2022 SECAF Award of Excellence. G&A could only have achieved this growth and success due to the outstanding support of what we like to call our “family” of talented personnel. To show our appreciation, we offer a diverse and inclusive environment with competitive benefits including flexible schedules and telework whenever the customer allows. 

Summary:

Goldschmitt and Associates is seeking a Verifying Official ID Card Operator to work onsite at Presidio of Monterey, DLI, CA. 

Job Duties and Responsibilities:

• Control and issue identification tags and Geneva Convention Cards to military members, deploy civilian employees and other eligible recipients
• Screen Soldiers, family members, and dependents for purpose of visit
• Brief Soldiers and family members on policies and procedures
• Maintain the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS)
• Perform all ID Card and CAC issuance-related tasks including research and review of source documents, verification of eligibility, and discussion of entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide
• Issue memorandums of authorization for use of Commissary and Post Exchange to eligible customers, as well as Government ID Cards (DA Form 1602) to eligible Government employees
• Perform routine maintenance on computers and printers, i.e., change ribbons, add toner and developer, clean printers, etc.
• Revise and print correspondence in the proper format under applicable regulations and guidelines and prepare weekly and monthly reports of work and work activities

Necessary Skills and Knowledge:

• The ability to work at an accelerated pace.
• Proficient in English, both written and oral.
• Proven customer service skills.

Minimum Qualifications:

• Possess at least one year of experience in a customer service environment, preferably in a Human Resources related position
• Possess the ability to pass a NACI background investigation and obtain a CACard
• Possess United States citizenship

• Possess proficiency in Microsoft Office software applications including Word, Excel, Access, PowerPoint, and Outlook, plus Adobe Acrobat 6.0 and Internet Explorer 7 or above.
• Possess proficiency in the use of basic office equipment such as computers, copiers, fax machines, scanners.
• Possess the ability to successfully complete RAPIDS certification within seven business days after being hired
• Possess the ability to type 25 words per minute

Preferred Qualifications:

• Possess previous CAC or similar Government contract employment experience
• Possess familiarity with the military