Credit Card Fraud Investigator, Sr. investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator, Sr. analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator, Sr. typically reports to a supervisor or manager. The Credit Card Fraud Investigator, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Fraud Investigator, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
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Job Summary
The primary function of this position is to assist the Credit Union in achieving its vision to become the preferred financial service provider for all members. This is achieved by providing outstanding service to internal, external, and potential members that meet the Service Promises and Standards of the credit union. A key component of this service is to identify the members’ financial needs and recommend appropriate Credit Union solutions.
Safeguards member information and Credit Union vital records in a manner commensurate with the sensitivity of the information and in compliance with the Credit Union's information security policies, standards, and procedures.
Responsible for all Debit Card functions including Instant Issue, Reward Points and Transactions. Must be able to assist both the internal and external member with card related issues across all platforms and systems.
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