Credit Card Operations Clerk jobs in the United States

Credit Card Operations Clerk controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or its equivalent. Additionally, Credit Card Operations Clerk typically reports to a supervisor. The Credit Card Operations Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Debit/Credit Card Operations Specialist
  • Sunbelt Federal Credit Union
  • Hattiesburg, MS FULL_TIME
  • Benefits:
    • 401(k) matching
    • Competitive salary
    • Dental insurance
    • Free uniforms
    • Health insurance
    • Paid time off
    • Profit sharing
    • Tuition assistance
    • Vision insurance

    Card Services Specialist


    OBJECTIVE:
    Under the direction and supervision of the E-branch Manager, is responsible for providing administrative and member service support in the minimization, prevention, and mitigation of credit union losses due to fraudulent Debit and Credit Card activity. This includes monitoring and researching suspicious activity, processing card cancellation, reissues, account holds and releases. Provides members and staff with appropriate, timely support and relevant information.  
     
    Department: Card Services 
     
    Supervisory Responsibilities:  None
     
    Essential Functions:
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
     
    • Responds to debit card inquiries from members or staff to identify, research, and resolve member issues.
    • Provides information and member service concerning card transactions.
    • Reviews card transactions for potential fraud. 
    • Verify transaction activity with member and take appropriate actions. 
    • Process debit and credit card claims from lost, stolen or fraud activity. 
    • Processes debit/credit card cancellations and reissue requests; work with third party applications; updates card status in related systems. 
    • Maintains working knowledge of Regulation E and the effects it has on Debit Card Fraud
    • Provide Provisional credit to members who have filed a card dispute, as deemed necessary
    • Review and Investigate Debit Card transactions through the member’s account history and World Pay.
    • Handles special card requests for debit card rushes
    • Enter travel notes on debit and credit cards
    • Provide members with the forms necessary to transact business at the Credit Union.
    • Works Daily Debit and Credit card reports. 
    • Other duties as assigned.
     
    Competencies:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. 
     
    Solid technology and internet searching skills, including proficiency with Microsoft Office (Excel, Word, Outlook), and ability to navigate financial software applications.

    Excellent organizational and data entry skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast-paced, high-volume environment
    • Professional, well-developed interpersonal skills essential for projecting a positive image as representative of the Credit Union.
    • Customer/Client Focus
    • Dependability – Job requires being reliable, responsible and dependable and fulfilling obligations.
    • Attention to Detail – Job requires being careful about detail and thorough in completing work tasks.
    • Intermediate mathematical skills required (calculation and concepts involving decimals, percentages, fractions, etc.).
    • Must demonstrate an ability to understand and implement changing policies and procedures.
    • Must be familiar with home banking and bill paying services.

    Education & Experience:
    • High School Graduate or Equivalent (GED).
    • 2 years of financial operations, or banking related experience required.
    • 6 months of fraud, risk, or investigations experience in banking or financial services industry preferred.
     
    Certificates, Licenses and Registrations:
    • Must successfully complete BSA training as required
    • Employee must be bondable (insurable) 
     
    Position Type/Expected Hours of Work:
    This is a Full-time position. Days and hours of work are Monday through Friday 8:00 a.m. to 5:00 p.m. and occasional Saturdays from 9:00 a.m. until 1:00 p.m.
     
    PHYSICAL DEMANDS:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is continuously required to stand, walk and sit, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 30 pounds. 

    Employment Requirements:
    All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union:
    • U.S. Citizenship
    • Successfully passing a background investigation and Credit Check

    Benefits Offered:
    • 401K, With employee match and profit shares.
    • Medical, Dental, Vision, Life, STD, LTD Insurances
    • Paid Holidays
    • Employee Education Assistance Program
    • Paid Time Off (PTO)
    • Employee Assistance Program (EAP)
     DECLARATION
    This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer.
  • 2 Months Ago

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Credit Card Processing Clerk
  • CGC Group Inc.
  • Miami, FL CONTRACTOR
  • We are hiring a Credit Card Processing Clerk for busy season. This is a temporary role onsite in Miami/ Doral area. This role will perform the duties of responding to Credit Card chargeback disputes; ...
  • Just Posted

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Credit Card Clerk
  • Ingram Readymix Inc
  • New, TX FULL_TIME
  • JOB DESCRIPTION: CREDIT CARD CLERKAccepts payments made in person and/or over the phone, processes payments ensuring that a high level of security and customer service is maintained.Accountability:Lea...
  • 21 Days Ago

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Credit Card Operations Specialist
  • City National Bank
  • Newark, DE FULL_TIME
  • CREDIT CARD OPERATIONS SPECIALIST WHAT IS THE OPPORTUNITY?Processes Finance related responsibilities: Lockbox, Payments, Fee/Payment reversals and research, credit balance research and refunds. Proces...
  • 22 Days Ago

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Card Services Clerk
  • Envision Credit Union
  • Tallahassee, FL FULL_TIME
  • DescriptionJob SummaryThe primary function of this position is to assist the Credit Union in achieving its vision to become the preferred financial service provider for all members. This is achieved b...
  • 2 Months Ago

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Card Operations Tech II
  • Golden 1 Credit Union
  • Sacramento, CA FULL_TIME
  • JOB TITLE: Card Operations Technician II DEPARTMENT: Card Operations STATUS: Non-Exempt JOB CODE:1510 PAY SCALE: $20.00 - $21.50 Hourly SCHEDULE: 3 DAYS OFFICE/ 2 DAYS REMOTE GENERAL DESCRIPTION: To s...
  • 2 Months Ago

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Assistant Vice President and Chief Operating Officer - Georgetown University Law Center
  • Georgetown University
  • Washington, DC
  • Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global persp...
  • 11/4/2024 12:00:00 AM

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Administrative Operations Assistant
  • Aerolab Inc
  • Jessup, MD
  • Job Description Job Description Job Description & Responsibility for Administrative Operations Assistant · Serve as rece...
  • 11/4/2024 12:00:00 AM

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Chief Financial and Operating Officer
  • Institute for Women's Policy Research
  • Washington, DC
  • WE ARE: The Institute for Women's Policy Research (IWPR) conducts and communicates research to inspire public dialogue, ...
  • 11/3/2024 12:00:00 AM

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Administrator Operations Perioperative Services
  • MedStar Health
  • Washington, DC
  • General Summary of PositionServes as the Administrative Manager with responsibility and accountability for the administr...
  • 11/3/2024 12:00:00 AM

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Operations Administrative/Program Analyst
  • VTG
  • Washington, DC
  • Overview: VTG is seeking an Operations Administrative/Program Analyst (Mid-level) to support the Department of Navy init...
  • 11/1/2024 12:00:00 AM

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Paramilitary Operations Officer
  • CIA
  • Mc Lean, VA
  • Paramilitary Operations Officers lead and manage Covert Action programs and collect foreign intelligence vital to nation...
  • 11/1/2024 12:00:00 AM

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HUMINT Operations Officer
  • Orbis Operations LLC
  • Dhs, VA
  • HUMINT Operations Officer Orbis Operations is a leading Irregular Warfare training and consulting firm supporting the US...
  • 11/1/2024 12:00:00 AM

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Healthcare Operations Administrator
  • DaVita, Inc.
  • Fairfax, VA
  • 3955 Pender DriveSTE 110, Fairfax, Virginia, 22030, United States of America *Now is your time to join Team DaVita. Take...
  • 10/31/2024 12:00:00 AM

Income Estimation for Credit Card Operations Clerk jobs
$37,833 to $47,737