Credit Card Operations Clerk jobs in Chicago, IL
Credit Card Operations Clerk controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or its equivalent. Additionally, Credit Card Operations Clerk typically reports to a supervisor. The Credit Card Operations Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Clerk jobs
Credit Card Customer Service
- Discover Financial Services
-
Chicago, IL
FULL_TIME
-
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
This position is based in our Chatham customer care center and is considered an on-site position.
We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!
Our next classes start in March 25, 2024.
We’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:
- 3:30PM- 12:00AM CST (Illinois)
What You’ll Do
Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels through effective communication and problems solving skills. These routine customer service inquiries require the use of standard screens, scripts and procedures.
Navigates a computerized system for responding and/or troubleshooting to customer questions.
Must have excellent verbal communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!
How You’ll Do It
Assists over 100 customers per day by energetically engaging in a fast-paced, back-to-back call environment via phone, online or chat.
Brings empathy to customer inquiries about reward redemptions, customer information updates, card activations, making payments, processing lost or stolen cards, statement and APR inquires, and processes credit line increase and decrease requests.
Utilizes multiple systems to respond to, troubleshoot and document customer inquiries.
Leverages 2 standard screens, verbatim scripts and procedures.
Builds the Discover Financial brand by providing industry-leading care and innovative solutions
Qualifications You’ll Need
Bonus Points If You Have
1 years call center or customer service experience.
H.S. Diploma or GED
#INDDFS, #ZRDF
A credit screening may be required for some roles within Discover Home Lending .
Application Deadline: The application window for this position is anticipated to close on Feb-19-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $18.00 to $21.75. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) - 1 Month Ago
Credit Card Analyst
- Levy
-
Chicago, IL
FULL_TIME
- Levy Sector Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. A...
- 24 Days Ago
Credit Card Collections Specialist I
- JPMC Candidate Experience page
-
Elgin, IL
FULL_TIME
- At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every da...
- 1 Month Ago
Credit Union - Electronic Services Lead (Operations)
- Partnership Financial Credit Union
-
Des Plaines, IL
FULL_TIME
- Are you looking to work for a fun, fast paced, hardworking, learning setting with great people in a team orientated environment? If you are interested in helping people achieve their financial goals a...
- 5 Days Ago
Stock Clerk
- Operations Services
-
Chicago, IL
FULL_TIME
- N. Chicago, IL Perform work in a wide range of systematized supply operations, such as performing records functions in inventory, storage, cataloging, and receipt and control processes.
- 27 Days Ago
Credit Clerk
- Hines Supply
-
Wheaton, IL
FULL_TIME
- Founded in 1892, Hines operates multiple locations throughout Illinois, including millwork, wall panel and truss manufacturing facilities, providing specialty building products to customers in Chicago...
- 1 Month Ago
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0 Credit Card Operations Clerk jobs found in Chicago, IL area
Operations Clerk
- McCollister's Global Services
-
West Chicago, IL
- Job Description Job Description McCollister's Global Services, a leader in the transportation industry, is looking for a...
- 4/17/2024 12:00:00 AM
In House Sales Representative
- Bluegreen Vacations
-
Chicago, IL
- Location: Location: In House Sales Representative in Chicago, IL by Bluegreen Vacations **Location:** **Experience:** No...
- 4/17/2024 12:00:00 AM
Associate Principal, Server Administration
- The Options Clearing Corporation
-
Chicago, IL
- **Associate Principal, Server Administration** **Who We Are** The Options Clearing Corporation (OCC) is the world's larg...
- 4/17/2024 12:00:00 AM
Trust Operations Administrator
- Wintrust Financial
-
Chicago, IL
- Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business...
- 4/16/2024 12:00:00 AM
Assistant Operations Office
- 24 Seven Talent
-
Bolingbrook, IL
- Our client, a leader in the beauty and Retail space, is looking for a contract Workplace Assistant to join their team fr...
- 4/14/2024 12:00:00 AM
Chief Operating Officer, North America - ERP, EAM, Field Service Management
- IFS
-
Itasca, IL
- IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbon...
- 4/14/2024 12:00:00 AM
Senior Linux System Administrator Engineer w/ DevOps
- Request Technology, LLC
-
Chicago, IL
- NO SPONSORSHIP Senior Linux Server Administration w/ DevOps SALARY: $145k - $165K plus 15% bonus LOCATION: Chicago 3 day...
- 4/14/2024 12:00:00 AM
Education and Operations Administrator, AANN
- Association Management Center
-
Chicago, IL
- Job Description Association Management Center seeks an Education and Operations Administrator to join our team. The Educ...
- 4/13/2024 12:00:00 AM
About Chicago, Illinois
Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk jobs
$39,057 to $49,291
Chicago, Illinois area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Credit Card Operations Clerk do?
Credit Card Operations Clerk in Tulsa, OK
Would you like to earn an impressive salary and work in a stable career field with many perks? Then, think about working in a credit card business, even in an entry-level position like an operations clerk.
December 21, 2019
Credit Card Operations Clerk in Raleigh, NC
Additionally, any issues that may result from the decision, or lack of also falls on the shoulders of the Credit Card Operations Clerk to find a remedy or solution to the problem as possible.
February 14, 2020
Credit Card Operations Clerk in Corpus Christi, TX
The operations clerk also informs applicants whether their credit card application has been approved or denied.
February 03, 2020