Credit Card Operations Clerk, Sr. jobs in Phoenix, AZ

Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Operations Support Specialist I, II, III, Sr.
  • Global Credit Union
  • Glendale, AZ FULL_TIME
  • Overview

    Reports To: Operations Support Officer

     

    Functions Supervised: None

     

    Primary Functions: Administer the credit union's specialty accounts to include IRA, HSA, business, trust and fiduciary accounts. Manage the Notary, Medallion Signature Guarantee, and Signature Validation programs. Process declaration of loss requests and replacement check orders. Coordinate and process all deceased member claims for the credit union including establishing Estate accounts. Assume increasing responsibilities as experience, tenure and training demonstrates.

     

    Duties and Responsibilities:

     

  • Provide support and administration of special account types such as IRA, HSA, trust, business, guardian/conservator and representative payee accounts.
  • Administer the Notary, Medallion Guarantee, and Signature Validation programs; provide support and answer questions.
  • Maintain and process declaration of loss requests, returned check orders, and safe deposit box leases.
  • Research, collect, and process information for deceased member claims.
  • Coordinate and communicate with designated representatives and family members of the decedents.
  • Coordinate and communicate with branch staff and appropriate business units and vendors regarding deceased claims.
  • Establish new account relationships, Estate accounts, and Fiduciary accounts and transfer assets as required.
  • Reconcile assigned department general ledgers.
  • Perform other duties as assigned.
  • Qualifications

    Education: High school graduate or equivalent.

     

    Creditable Experience in Lieu of Education: Not applicable.

     

    Experience/Skills: Excellent verbal and written communication skills. General account knowledge or balancing experience. Strong organizational skills with a strict attention to detail. Ability to work independently, handle a variety of tasks, and self-proof work. Proficient in computer skills with office software. Must be able to directly communicate with members in a compassionate and professional manner.

     

    Tenure: Operations Specialist II, category 14, requires six months tenure in the Operations Specialist I, category 15, position and performance that meets or exceeds expectations. Operations Specialist III, category 13, requires six months tenure in the Operations Specialist II, category 14, position and performance that meets or exceeds expectations. Senior Operations Specialist, category 12, requires six months tenure in the Operations Specialist III, category 13, position and performance that meets or exceeds expectations. Directly related work experience and/or accelerated training completion may be substituted for tenure.

     

     

     

    Compensation

    Salary Pay Range:

    • Operations Support Specialist I (Category 15): $38,412 - $55,312 annually
    • Operations Support Specialist II (Category 14): $41,484 - $60,567 annually
    • Operations Support Specialist III (Category 13): $44,803 - $66,309 annually
    • Senior Operations Support Specialist (Category 12): $48,387 - $73,549 annually

    Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.

     

    In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.

    Benefits

    • Short-term and long-term incentives
    • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
    • 401(k) plan with a 5% match
    • Employee Assistance Program (EAP)
    • Life and disability coverage
    • Voluntary cash benefits for accident, hospitalization and critical illness
    • Tuition Reimbursement
    • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
    • Click here to view Global’s comprehensive Benefits Programs.

    Equal Opportunity Employer

  • 13 Days Ago

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Sr. Business Credit Underwriter
  • Desert Financial Credit Union
  • Phoenix, AZ FULL_TIME
  • The Sr. Business Credit Underwriter will report to the Manager of Commercial Loan Underwriting in the Business Services Division. The Sr. Business Credit Underwriter will be involved in a broad range ...
  • 1 Month Ago

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Credit Card Customer Service
  • Discover Financial Services
  • Phoenix, AZ OTHER
  • Discover. A brighter future. We offer 100% remote, combo, or on site - it’s your choice! And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cov...
  • 25 Days Ago

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Card Dispute Consultant
  • Arizona Financial Credit Union
  • Phoenix, AZ FULL_TIME
  • Overall Accountability: Assist cardholders with the initiation of their card disputes, determine if we have chargeback rights based upon Visa and other network (COOP, PULSE, MAP) regulations. For disp...
  • 7 Days Ago

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Credit Assistance Specialist - Consumer Card - 2nd Shift
  • Bank of America
  • Phoenix, AZ FULL_TIME
  • Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we...
  • 14 Days Ago

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Credit Clerk 1
  • Reliance, Inc.
  • Phoenix, AZ FULL_TIME
  • Job SummaryThis job is in the Credit family (Department), which includes positions the duties of which are to direct or perform analytical and evaluative work which requires knowledge of (1) credit ri...
  • 11 Days Ago

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0 Credit Card Operations Clerk, Sr. jobs found in Phoenix, AZ area

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Fraud Operations (Executive)
  • USAA
  • Phoenix, AZ
  • Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the financial secur...
  • 4/19/2024 12:00:00 AM

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Controller
  • Renaissance Personnel Group
  • Scottsdale, AZ
  • Controller needed for rapidly growing services company with operations in several states. The Controller will undertake ...
  • 4/19/2024 12:00:00 AM

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Sales Operations Administrator
  • Varonis
  • Scottsdale, AZ
  • Title: Sales Operations Administrator Department:G&A Summary As a Sales Operations Administrator, you will play a critic...
  • 4/18/2024 12:00:00 AM

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Chief Operations Officer
  • Cardone Ventures
  • Scottsdale, AZ
  • POSITION SUMMARY The Chief Operations Officer of Client Services is responsible for the strategy and development of Card...
  • 4/18/2024 12:00:00 AM

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Sales Operations Administrator
  • Varonis
  • Scottsdale, AZ
  • Title: Sales Operations Administrator Department:G&A Summary As a Sales Operations Administrator, you will play a critic...
  • 4/18/2024 12:00:00 AM

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Chief Operations Officer
  • Cardone Ventures
  • Scottsdale, AZ
  • POSITION SUMMARY The Chief Marketing Operations Officer of Client Services is responsible for the strategy and developme...
  • 4/18/2024 12:00:00 AM

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Administrative Assistant - Operations
  • Lutheran Social Services of the Southwest
  • Phoenix, AZ
  • Lutheran Social Services of the Southwest is a non-profit organization with Corporate Offices in Phoenix and Tucson and ...
  • 4/18/2024 12:00:00 AM

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Director of Crisis Services
  • Adecco Perm Team
  • Phoenix, AZ
  • Job Description Job Description We are currently seeking a Full time, Director of Crisis Services – Maricopa County, to ...
  • 4/15/2024 12:00:00 AM

Phoenix is in the southwestern United States, in the south-central portion of Arizona; about halfway between Tucson to the southeast and Flagstaff to the north. By car, the city is approximately 150 miles (240 kilometers) north of the US-Mexico border at Sonoyta and 180 mi (290 km) north of the border at Nogales. The metropolitan area is known as the "Valley of the Sun" due to its location in the Salt River Valley. It lies at a mean elevation of 1,086 feet (331 m), in the northern reaches of the Sonoran Desert. Other than the mountains in and around the city, the topography of Phoenix is gener...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk, Sr. jobs
$42,445 to $53,572
Phoenix, Arizona area prices
were up 2.2% from a year ago