Credit Card Operations Manager jobs in Charlotte, NC

Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Commercial Credit Card Relationship Manager
  • Truist Bank
  • Charlotte, NC FULL_TIME
  • Language Fluency: English (Required)


    Work Shift:

    1st shift (United States of America)

    Job Grade:

    109

    Please review the following job description:

    Support the ongoing management of the Commercial Card relationships as assigned by Region. Build strong relationships with key stakeholders in the company, their teams and internal bank stakeholders. Work with clients to expand program usage, as well as offer additional services, programs and enhancements.

    Primary Goal:
    Accelerate revenue and portfolio growth through increasing Commercial/Regional card program production. Partner with assigned Treasury Card Sales Officer and Community Bank regions to improve their commercial credit card production. Promote usage and growth through activation and retention strategies. Be the Truist Commercial Card Brand.

    Essential Duties and Responsibilities:
    Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 
     
    1. Responsible for assigned regions' Commercial Card production and profitability, attained by partnering with Treasury Card Sales Officers and Regional Banking teams. Will be assigned a joint Region and responsible for $1mm-$2mm subset.  Attend Senior CCRM client's calls to grow skills and best practices.
    2. Gain and maintain a comprehensive understanding of supported credit card products, market opportunities, competitive environment and the short and long term goals for Commercial Card. 
    3. Participate in the full Commercial Card sales cycle to attain a successful client experience within assigned spend segment. Engage with Treasury Card Sales officers to ensure consistency from implementation to realization of new programs. Monitor the pricing of deals (rebate, fees, and rewards) to ensure profitability for each program.
    4. Responsible for managing assigned portfolio of programs to ensure retention and growth of Commercial Card spend.  Monitor and maintain good working relationship with stakeholders and provide monthly/bimonthly touch points.
    5. Active engagement with partners through various channels including training, regional presentations, and consistent touch points to keep card top of mind.

    QUALIFICATIONS
    Required Qualifications:
    The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    1. Undergraduate Degree in a Business disciple or equivalent education and related training.
    2. 3 years Commercial Card industry experience, preferably in sales or account management
    3. Strong leadership skills with proven ability to effectively lead cross-functional projects and ability to think strategically.
    4. Ability to work under competing pressures, handle complex and multiple projects/clients, maintaining an adherence to deadlines and servicing level.
    5. Ability to work independently and develop customized solutions for internal and external partners
    Preferred Qualifications:
    1. Industry certifications relating to Commercial Card Solutions
    2. Master's Degree in Business
    3. 3 years' experience working in the Banking Industry

    General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

  • 22 Days Ago

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.NET Senior Software Engineer - Credit Card Operations
  • Wells Fargo
  • Charlotte, NC FULL_TIME
  • Job DetailsAbout this role:Wells Fargo is seeking a Senior Software Engineer in our credit card division to support enhancements of an application portfolio supporting the Operations line of business....
  • Just Posted

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Account Manager, Credit Card Affiliates | Bankrate
  • Red Ventures
  • Charlotte, NC FULL_TIME
  • As an Account Manager on the Red Ventures' Financial Services team, you will own full-funnel client success management from ideation and inception to ad deployment, including - but not limited to - pa...
  • 2 Days Ago

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Lead Business Execution Consultant, Credit Card Blueprint Operations
  • Wells Fargo
  • Charlotte, NC FULL_TIME
  • About this role: Wells Fargo is seeking a Lead Business Execution Consultant for the Cards Transformation Function in the Consumer Cards and Marketing organization of Cards and Merchant Services. The ...
  • 26 Days Ago

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VP/Director, Credit Card Analytics
  • OneMain Financial
  • Charlotte, NC FULL_TIME
  • Position: VP/Director, Analytics - Credit Cards (Portfolio Management)Location: Charlotte, NC (Hybrid)OneMain Financial is looking for an VP/Director to join our Card Analytics team in Charlotte, NC. ...
  • 15 Days Ago

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Lead Marketing Consultant - Credit Card Rewards and Benefits
  • Wells Fargo
  • Charlotte, NC FULL_TIME
  • At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace wh...
  • 12 Days Ago

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0 Credit Card Operations Manager jobs found in Charlotte, NC area

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Project Executive / Operations Manager - Commercial Concrete Construction
  • Management Business Solutions
  • Charlotte, NC
  • Our Client is an industry- leading commercial Concrete Contractor specializing in delivering quality cast-in-place concr...
  • 4/20/2024 12:00:00 AM

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Project Executive / Operations Manager - Commercial Concrete Construction
  • Lincoln Search Consultants
  • Charlotte, NC
  • Our Client is an industry- leading commercial Concrete Contractor specializing in delivering quality cast-in-place concr...
  • 4/20/2024 12:00:00 AM

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Operations Manager
  • Capitol Special Patrol
  • Charlotte, NC
  • The ideal candidate will have experience in the security industry and be able to create and maintain an efficient operat...
  • 4/19/2024 12:00:00 AM

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Operations Manager
  • Ruggable
  • Charlotte, NC
  • About Ruggable: Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extra...
  • 4/19/2024 12:00:00 AM

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Operations Manager
  • Crunch
  • Charlotte, NC
  • Operations Manager Here We GROW Again! Are you a potential Assistant General Manager and ready to leave average in the p...
  • 4/19/2024 12:00:00 AM

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Operations Manager
  • FreightTAS
  • Charlotte, NC
  • Operations Manager - Air and Ocean Freight Forwarding Job Summary We are seeking an experienced and proactive Operations...
  • 4/18/2024 12:00:00 AM

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Operations Manager
  • Spur Logistics LLC
  • Charlotte, NC
  • The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be r...
  • 4/18/2024 12:00:00 AM

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Operations Manager
  • Freighttas
  • Charlotte, NC
  • Operations Manager - Air and Ocean Freight Forwarding Job Summary We are seeking an experienced and proactive Operations...
  • 4/16/2024 12:00:00 AM

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$70,659 to $108,683
Charlotte, North Carolina area prices
were up 1.5% from a year ago

Credit Card Operations Manager in Twin Falls, ID
Manage and co-ordinate operational activities within Retail Payment System, ensuring quality service and effective operations support for all internal and external customers.
December 20, 2019
Credit Card Operations Manager in Seattle, WA
Participate in the review and recommendation of card operations systems and procedures affecting assigned units, co-ordinating system conversions from an operations perspective.
November 29, 2019
Credit Card Operations Manager in New Bedford, MA
The Credit Card Operations Clerk is the individual that interviews credit card applicants to make sure all personal and credit information are correct for the credit report.
February 21, 2020