Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are currently looking for a professional Counselor for a Debt Management and Reverse Mortgage Housing Counselor position at our Woburn-based HUD Approved Non-Profit Housing Counseling Branch Location.
The position involves counseling and educating consumers on reverse mortgage loans and debt management alternatives.
Becoming a Certified Credit Counselor FHA HECM Counselor HUD Counselor is required and training is provided.
The regular hours are 9:00 am and 6:00 pm Eastern Standard Time 8 hours per day.
This job is full time.
The job entails providing extraordinarily compassionate active listening, providing completion of tasks timely and being extremely attentive to detail, and other duties as assigned.
Required Education and/or Experience:
- High School Diploma or higher-
- Computer literacy, Using a VPN, Computer Safety
- Google Products
- and operating a cloud based phone system
Former mortgage, insurance, real estate, credit counseling or loan processing experience is a plus.
Summary of Tasks:
Financial Communications
Fulfill the Mission of the Company
Convey vast product knowledge
Benefits after the introductory period, full time staff may enjoy these benefits
- Paid Personal Time Off
- Medical Insurance Stipend
- Paid Training, Paid Certification
- 401K with 100% match on the first 4% (tiered)
- Employee Assistance Plan
If you are bilingual please let us know, however, it is not required for this position.
This position is for work from the office.
If interested in this position email us your resume with references.
You will be emailed a skills test and application link after we receive your resume.
EOE
We qualify as a 501c3 Nonprofit Organization, a Public Service Loan Forgiveness Qualifying Employer.
Pay Frequency:
Schedule:
This Job Is:
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: No more than 40 per week
Benefits:
Weekly day range:
Work setting:
Work Location: In person