Credit Card Operations Manager jobs in Maryland

Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Card Specialist
  • Baltimore County Employees Federal Credit Union
  • Towson, MD FULL_TIME
  • Position Description:
    We think you'll like it here! We proudly serve our community's local heroes, who do so much for us. As a non-profit financial institution founded in 1963, we are laser-focused on the needs of our members, who include the employees of Baltimore County government, GBMC Healthcare, Gilchrist, Sheppard Pratt Health System, and more. Making a difference in our members lives is what we are all about. Join us and experience the rewards of meaningful work and the opportunity to showcase your natural talents.

    Our Full-time employees enjoy benefits such as health insurance, 3 weeks of vacation/personal time off per year (which increases with years of service), holiday and sick pay, time off on your birthday, premium pay for time worked on Saturday, a generous 4% contribution to your 401(k) plan (plus additional contributions at certain years of service), tuition reimbursement, paid disability insurance, and more.

    Job Details:
    This job is open at our Towson branch located in Towson, Maryland.

    This is a Full-time position requiring 40 hours per week (8 hours per day).

    The typical work schedule is M-F 8:00 am to 5:00 pm. Thursdays are 8:00 am to 5:00 pm or 9:00 am to 6:00 pm.

    The position requires approximately two Saturdays per month, 8:30 am to 12:30 pm. Saturdays are worked at our Perry Hall branch.

    Employees earn premium pay for Saturday hours.

    Job Duties:
    Provide professional, prompt, and courteous service to members and Credit Union staff

    Process new credit card applications

    Order, cancel, & re-issue debit, credit, and instant issue cards

    Process changes to cardholder accounts, such as address and name changes, limit increases, & travel notifications

    Answer member questions & resolve problems

    Review, process, & resolve card disputes & fraudulent transactions

    Perform daily GL reconciliation for fraud & dispute cases

    Perform debit, credit, & gift card settlements

    Maintain cardholder files, process payments, & facilitate ATM balancing

    Sell products and services based on member needs

    What You Need:
    Some customer service experience is required

    High School Diploma or GED

    Ability to travel to our branches in Towson & Perry Hall as needed

    A passion for serving customers is required!

    Strong interpersonal skills

    Ability to perform basic math functions

    Proficient use of computers & Windows-based software

    Credit check and criminal background check are required
  • 12 Days Ago

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Credit Card and Travel Admin. Hybrid
  • University of Maryland Medical System
  • Linthicum, MD FULL_TIME
  • Job DescriptionGeneral SummaryUnder direct supervision, administer, monitor, report on and provide guidance on corporate employee expense reports and the corporate credit card program. Audit corporate...
  • 6 Days Ago

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Configuration Manager
  • Orbis Operations
  • Annapolis, MD FULL_TIME
  • Configuration ManagerDepartment: FederalEmployment Type: Full TimeLocation: Annapolis Junction DescriptionAnalyzes system requirements and concept of operations documents, acquisition plans, and syste...
  • 23 Days Ago

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Configuration Manager (TS/SCI with Poly)
  • Orbis Operations
  • Annapolis, MD FULL_TIME
  • Analyzes system requirements and concept of operations documents, acquisition plans, and system descriptions to develop evaluation and test plans and procedures, prepare for and conduct the data colle...
  • 1 Month Ago

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Credit Manager
  • Impact Solutions Inc
  • Point Of Rocks, MD FULL_TIME
  • Senior Credit Manager JOB SUMMARY: Reports to the Director of Credit and responsible for all credit & collections activities for the company in accordance with the established policies, practices and ...
  • 20 Days Ago

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Credit Manager, Cage and Credit -- Maryland
  • Live! Casino & Hotel - Maryland
  • Hanover, MD FULL_TIME
  • Overview Why We Need Your Talents: The Casino Credit Manager is responsible as a key resource to the Director of Cage and indirectly to the Vice President of Finance in directing Maryland Live Casino’...
  • 1 Month Ago

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General Manager - Operations Management (Automotive Sales)
  • Passport Auto Group
  • Washington, DC
  • General Manager/Highly skilled GSM Passport Auto Group, located around Washington, DC. The DC metro is one of the hottes...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • American Steel and Aluminum
  • Portland, ME
  • American Steel and Aluminum (ASA), a leading metals supplier and fabricator dating back to 1806, has always prided itsel...
  • 3/26/2024 12:00:00 AM

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General Manager-Operations Manager
  • Brookfield Properties
  • Las Vegas, NV
  • Location Meadows Mall - 4300 Meadows Lane, Suite 10 Business At Brookfield Properties, we believe retail should be anyth...
  • 3/25/2024 12:00:00 AM

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Executive Operations Manager- Fully Remote
  • Gastro Health
  • Miami, FL
  • Gastro Health is seeking a Fully-Remote Full-Time Executive Operations Manager to Support the FL market. Gastro Health i...
  • 3/24/2024 12:00:00 AM

A
Operations Manager - Security Operations
  • Allied Universal®
  • Indio, CA
  • Overview At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and ...
  • 3/14/2024 12:00:00 AM

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Operations Manager - Security Operations
  • Allied Universal®
  • Rancho Mirage, CA
  • Overview At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and ...
  • 3/14/2024 12:00:00 AM

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Operations Manager
  • Allied Universal
  • Tempe, AZ
  • Overview Allied Universal® Janitorial Services is uniquely capable and personally committed to delivering exceptional ja...
  • 3/7/2024 12:00:00 AM

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Operations Manager
  • Allied Universal®
  • Houston, TX
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/6/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$74,957 to $115,281

Credit Card Operations Manager in South Bend, IN
If you are skilled with numbers, efficient at organization, and enjoy talking to people along with working out solutions; you are a prime candidate for a manager position.
January 19, 2020
Credit Card Operations Manager in Waterloo, IA
Do you enjoy managing others, and helping these employees to reach their potential? If you can do that while also balancing daily obligations then you may have what it takes to be an operations supervisor.
November 30, 2019
Credit Card Operations Manager in Pascagoula, MS
In addition to collecting information, a Credit Card Operations Clerk is also required to get an answer to the credit card applicants in a timely manner as to whether they were approved or denied.
December 04, 2019