Credit Card Operations Supervisor jobs in Florida

Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Credit Card Collections Supervisor
  • JPMC Candidate Experience page
  • Heathrow, FL FULL_TIME
  • You are a natural leader. You do what’s right for customers and colleagues and you inspire others to do the same. Join our dynamic team and make a meaningful impact by leading your team to create great customer experiences that cultivate long-lasting relationships.

    As a Collections Supervisor in JPMorgan Chase, you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and controls guidelines. You will ensure all work is processed within assigned service levels and meets Legal/Compliance requirements. You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance. 

    Job responsibilities

    • Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business 
    • Make informed business decisions using your skill set, subject matter expertise, documented policies and procedures, empowerments and relationships
    • Identify process improvement opportunities, recommend solution(s), contribute to process/policy change led by change management leadership team, and implement changes 
    • Ensure team’s adherence to operating policies and procedures, and legal and compliance regulations 
    • Manage team performance, leading by example and coaching on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards.
    • Demonstrate the firmwide Manager Capabilities, track your progress by regularly soliciting feedback and checking in with your team and manager on how you’re doing, and summarize your impact in your year-end Self-Evaluation.

    Required qualifications, capabilities, and skills

    • Minimum 3 years customer service experience
    • Verbal and written communication skills
    • Influencing skills 
    • Change implementation skills
    • Prioritization skills 
    • Data analysis skills 
    • High School diploma/GED required

    Preferred qualifications, capabilities, and skills

    • Previous financial industry experience 
    • 2 years in a call center environment

    Work schedule

    • Work hours will vary within a fulltime, 40 hour per week schedule. You must be willing to work schedules during our operating hours, which may include evenings, weekends and holidays. Specific information will be provided by the recruiter.  
    • This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.
    • You will be required to attend training onsite, regardless of your work location. Your schedule and work location will be established based on business needs (e.g., working onsite, at your home office, or a combination of both).
  • 22 Days Ago

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Collections Supervisor- Credit Card Internal Recovery
  • JPMC Candidate Experience page
  • Tampa, FL FULL_TIME
  • You are a natural leader. You do what’s right for customers and colleagues and you inspire others to do the same. Join our dynamic team and make a meaningful impact by leading your team to create grea...
  • 1 Month Ago

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Credit Card Processing Clerk
  • CGC Group Inc.
  • Miami, FL CONTRACTOR
  • The Credit Card Processing Clerk is responsible for efficiently and accurately processing credit card transactions, reconciling accounts, and maintaining financial records. This role involves close co...
  • 13 Days Ago

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Credit Card Accounting Specialist
  • Regency Centers
  • Jacksonville, FL FULL_TIME
  • Credit Card Accounting Specialist 1 Independent Dr, Jacksonville, FL 32202, USA Req #404 Monday, March 11, 2024 About this Opportunity:At Regency Centers, we believe our greatest asset is our people, ...
  • 13 Days Ago

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Card Services Specialist
  • Keys Federal Credit Union
  • Key West, FL FULL_TIME
  • Position Summary The Card Services Specialist is responsible for monitoring internal and external systems for all card programs, performs a variety of clerical, data entry and administrative duties re...
  • Just Posted

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Operations Supervisor
  • Veo - Operations Careers
  • Sarasota, FL FULL_TIME
  • This is a W2 full time positionCompany Overview:At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric m...
  • 1 Month Ago

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Operations Coordinator
  • Entergy Corporation
  • Natchez, MS
  • Responsible for scheduling, assigning, managing and monitoring with emphasis on reliability across the region. JOB DUTIE...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • Dayton Freight Lines, Inc.
  • Walton, KY
  • As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure t...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • Geodis USA, Inc.
  • Carlisle, PA
  • Operations Supervisor The Operations Supervisor is responsible for overseeing and coordinating warehouse activities such...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • Dayton Freight Lines, Inc.
  • Jackson, MI
  • As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure t...
  • 3/27/2024 12:00:00 AM

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Operation Supervisor
  • CVS Pharmacy, Inc.
  • Miami, FL
  • An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store executio...
  • 3/26/2024 12:00:00 AM

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Operations Supervisor
  • DHL International GmbH
  • Miami, FL
  • Hat makes DHL great? Our People! We know each employeeu 2019 s individual contributions make us the #1 Express Delivery ...
  • 3/24/2024 12:00:00 AM

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Operations Coordinator
  • Collectors
  • Jersey City, NJ
  • Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. ...
  • 3/24/2024 12:00:00 AM

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Operations Coordinator
  • Samaritan Daytop Village, Inc.
  • Brooklyn, NY
  • Operations Coordinator. Non-profit Staff can work anywhere.... The BEST work with us. A nationally recognized comprehens...
  • 3/24/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$47,474 to $64,639

Credit Card Operations Supervisor in Salisbury, NC
We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfaction as the greatest measure of our success.
February 20, 2020
Credit Card Operations Supervisor in New Orleans, LA
MyoKardia is seeking an Accounts Payable Supervisor to be responsible for the full cycle of accounts payable which will include vendor invoices, employee reimbursement, cash disbursement, manual checks as they arise, credit card reconciliation and.
December 22, 2019
Credit Card Operations Supervisor in Saint Paul, MN
Many decisions regarding credit extensions and other issues are left up to you.
December 27, 2019