Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
United Collection Bureau, Inc. is immediately hiring Debt Collection Specialists for our Davie, FL office. As a Debt Collector, you will be responsible for contacting individuals and businesses to collect outstanding debts. Your role will involve analyzing accounts, negotiating payment arrangements, and providing excellent customer service. In order to prepare you for the role, we will provide you with a paid training in a classroom setting and then ongoing training to ensure your continued success with us. If you would like to grow into a career, there will be of opportunity for growth and advancement into management.
We are seeking a skilled Debt Collector to join our team.
Your specific duties will include:
- Handle inbound and outbound customer service calls regarding collections and billing inquiries.
- Review and analyze customer accounts
- Negotiate payment arrangements and set up repayment plans if the consumer cannot pay their balance in full.
- Maintain accurate records of all collection activities
- Provide exceptional customer service while handling sensitive financial matters
- Process payments and update account information accurately
- Maintain accurate and detailed records of all customer interactions and transactions
- Follow company policies and procedures to ensure compliance with regulations
- Ability to work independently and meet deadlines
- Strong math skills for accurate calculations
- Strong phone etiquette and communication skills
- Spanish speaking a plus
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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0 Credit Card Operations Supervisor jobs found in Fort Lauderdale, FL area