Credit Card Operations Supervisor jobs in Frankfort, KY

OPTEL. Responsible. Agile. Innovative.

OPTEL is a global company that develops transformative software, middleware and hardware solutions to secure and ensure supply chain compliance in major industry sectors such as pharmaceuticals and food, with the goal of reducing the effects of climate change and enabling sustainable living. If you are driven by the desire to contribute to a better world while working in a dynamic and collaborative environment, then you've come to the right place!

Cloud Operations Supervisor

SUMMARY

The Cloud Supervisor plays a hands-on role in the daily operations and maintenance of our organization's cloud infrastructure. This individual will ensure optimal performance, security, and efficiency of our cloud-based solutions, while guiding a team of cloud engineers or technicians.

RESPONSIBILITIES

• Cloud Operations: Oversee the day-to-day operations of cloud environments, including deployment, configuration, and resource management.
• Monitoring and Troubleshooting: Proactively monitor cloud environments, identify performance issues, and lead troubleshooting efforts.
• Incident Management: Respond to and resolve cloud-related incidents swiftly, minimizing downtime and impact to the business.
• Security and Compliance: Implement and maintain security policies and procedures to protect cloud assets. Ensure compliance with industry regulations (e.g., SOC 2, GDPR, HIPAA).
• Automation: Develop and implement scripts and tools to automate routine cloud management tasks.
• Team Leadership: Mentor and guide cloud engineers or technicians, providing technical guidance and fostering a collaborative environment.
• Capacity Planning: Monitor resource utilization and assist in capacity planning for future cloud needs.
• Cost Optimization: Analyze cloud usage and identify areas for cost savings and optimization.
• Vendor Management: Collaborate with cloud service providers and manage relationships effectively.

SKILLS AND QUALIFICATIONS REQUIRED

• Bachelor's degree in Computer Science, Engineering, or a related field or equivalent experience.
• 5 years of hands-on experience in cloud operations or engineering.
• Proven experience with major cloud providers (e.g., AWS, Azure, Google Cloud).
• Certifications in cloud technologies are highly valued.
• Strong understanding of networking, security, and virtualization concepts.
• Proficiency with cloud monitoring and troubleshooting tools.
• Experience with scripting or programming languages  is a plus.
• Demonstrated leadership and team building skills.
• Excellent problem-solving, analytical, and communication skills.

EQUAL OPPORTUNITY EMPLOYER

OPTEL is an equal opportunity employer. We believe that diversity is essential for fostering innovation and creativity. We welcome and encourage applications from individuals of all backgrounds, cultures, gender identities, sexual orientations, abilities, ages, and beliefs. We are committed to providing a fair and inclusive recruitment process, where each candidate is evaluated solely on their qualifications, skills, and potential. At OPTEL, every employee's unique perspective contributes to our collective success, and we celebrate the richness that diversity brings to our team.