Credit Card Product Manager jobs in Utah

Credit Card Product Manager builds and directs credit card product strategies. Develops and implements marketing plans to drive business growth and meet business targets. Being a Credit Card Product Manager conducts regular review on market trends and studies competitor activities to identify opportunities. Initiates product ideas and ongoing features/benefits tailored for each target segment. Additionally, Credit Card Product Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Credit Card Product Manager contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Product Manager typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Credit Card Customer Service
  • Discover Financial Services
  • West Valley, UT OTHER
  • Discover. A brighter future.

    We offer 100% remote, combo, or on site - it’s your choice!

    And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a monthly internet reimbursement of $60.

    With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

    Come build your future, while being the reason millions of people find a brighter financial future with Discover.

    Job Description:
    We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!

    Our next classes start in April of 2024

    We’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:

    12:00 PM - 1:00 PM EST (OH, DE, MD, NJ, PA)

    10:00 AM - 11:00 AM MDT (Utah)

    9:00 AM - 10:00 AM MST (Arizona)

    Note: Shifts are Monday - Friday with weekends as assigned .

    What You’ll Do

    Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels through effective communication and problems solving skills. These routine customer service inquiries require the use of standard screens, scripts and procedures.

    Navigates a computerized system for responding and/or troubleshooting to customer questions.

    Must have excellent verbal communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.

    Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

    If working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 100 MBPS download/10 MBPS upload speed from your internet provider. A wired connection is required.

    We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!

    How You’ll Do It

    Assists over 100 customers per day by energetically engaging in a fast-paced, back-to-back call environment via phone, online or chat.

    Brings empathy to customer inquiries about reward redemptions, customer information updates, card activations, making payments, processing lost or stolen cards, statement and APR inquires, and processes credit line increase and decrease requests.

    Leverages 2 standard screens, verbatim scripts and procedures.

    Utilizes multiple systems to respond to, troubleshoot and document customer inquiries.

    Builds the Discover Financial brand by providing industry-leading care and innovative solutions.

    Bonus Points If You Have

    H.S. Diploma or GED

    1 years of Customer Service experience

    #INDDFS
    #ZRDFS
    #Remote
    #BI-Remote

    A credit screening may be required for some roles within Discover Home Lending.

    Application Deadline: The application window for this position is anticipated to close on Mar-03-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

    Compensation: The base pay for this position generally ranges between $17.00 to $18.98. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

    Benefits:
    We also offer a range of benefits and programs based on eligibility. These benefits include:

    Paid Parental Leave

    Paid Time Off

    401(k) Plan

    Medical, Dental, Vision, & Health Savings Account

    STD, Life, LTD and AD&D

    Recognition Program

    Education Assistance

    Commuter Benefits

    Family Support Programs

    Employee Stock Purchase Plan

    Learn more at MyDiscoverBenefits.com .

    What are you waiting for? Apply today!

    All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

    Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
  • 28 Days Ago

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Product Manager
  • America First Credit Union
  • ROY, UT FULL_TIME
  • Overview The Product Manager actively improves the credit union through product innovation and optimization initiatives that drive revenue growth. Product Managers develop creative product strategies ...
  • 1 Month Ago

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Sr. Product Manager
  • America First Credit Union
  • ROY, UT FULL_TIME
  • ScheduleMon- Fri Overview Full-Time: 40HR The Product Management Manager is an accomplished achiever in designing and building products and services. The focus is on the development and accomplishment...
  • 21 Days Ago

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Sr Product Manager - Product Management Payments
  • America First Credit Union
  • ROY, UT FULL_TIME
  • Overview The Senior Product Manager is responsible for managing products throughout the product lifecycle, gathering and prioritizing product and member requirements, defining the product vision, and ...
  • 25 Days Ago

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Credit Card Customer Service PM Shifts
  • Discover Financial Services
  • West Valley, UT FULL_TIME
  • Discover. A brighter future. We offer 100% remote, combo, or on site - it’s your choice! And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cov...
  • 4 Days Ago

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Credit Manager
  • Beacon Building Products
  • Salt Lake, UT FULL_TIME
  • Job purpose The Credit Manager is the main point of contact for both internal and external customers related to the credit function. The Credit Manager must maintain a corporate credit policy to optim...
  • 1 Month Ago

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Warehouse Associate
  • Hudson Group
  • Pittsburgh, PA
  • WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retaile...
  • 4/23/2024 12:00:00 AM

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Financial Planning - Consulting
  • Kaufman Hall
  • Chicago, IL
  • Financial Planning The Organization We help society’s foundational institutions—healthcare and higher education—to achie...
  • 4/23/2024 12:00:00 AM

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Asset Management - Analyst / Associate
  • Arena Investors, LP
  • Jacksonville, FL
  • Arena Investors, LP ("Arena") is a global investment management firm that seeks to generate attractive risk adjusted, co...
  • 4/23/2024 12:00:00 AM

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Material Handling Equipment Sales Specialist (Outside Sales)
  • MH Equipment Company
  • St Louis, MO
  • If you want to be a part of something bigger than yourself, come join the winning Sales Team at MH Equipment! MH Equipme...
  • 4/23/2024 12:00:00 AM

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MLO/Wholesale Account Executive
  • Royal Business Bank
  • Los Angeles, CA
  • JOB SUMMARY Responsible for business development from retail clients and mortgage brokers. The MLO/Wholesale Account Exe...
  • 4/23/2024 12:00:00 AM

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Outside Sales Representative - Countertops
  • Perfect Placement Group, LLC
  • Elk Grove Village, IL
  • Sales Representative (Countertop) Sales Location: Chicago, IL Summary: The sales representative is responsible to grow a...
  • 4/23/2024 12:00:00 AM

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Sales Representative (Flooring)
  • Perfect Placement Group, LLC
  • Merrillville, IN
  • Sales Representative (Flooring) Sales Location: Merrillville, IN Summary: The sales representative is responsible to gro...
  • 4/23/2024 12:00:00 AM

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Client Services Associate - Waterworth Wealth Advisors
  • Kestra Financial
  • Grapevine, TX
  • Full-time, Client Service Associate (CSA) Requirements Summary: Waterworth Wealth Advisors, LLC helps our clients achiev...
  • 4/23/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Product Manager jobs
$83,408 to $121,576

Credit Card Product Manager in Atlantic City, NJ
Stay up-to-date with our ongoing list of limited-time credit card and loyalty program promotions – ranging from retail and shopping offers to hotel and airline deals.
February 09, 2020
Credit Card Product Manager in Boulder, CO
1-12 Read the following important disclosures for Ameriprise Visa Signature credit cards.
February 14, 2020
Credit Card Product Manager in Detroit, MI
Supports the Product Management executive in the maintenance of existing products and/or may lead in the development and launch of less complex, new products.
December 17, 2019