Credit Clerk evaluates and suggests creditworthiness of prospects and customers to decrease financial risk to the organization. Checks credit applications and grants approval within established guidelines for organizations or individuals. Being a Credit Clerk communicates with the customers and other departments to solve the credit problems. May negotiate terms of payment to assist with collection of overdue balances. Additionally, Credit Clerk requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Credit Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Processes patient account credit balances via refunding patients and/or insurance companies, adjustments or transfers. Works credit balance reports daily. Ensures that accounts are worked properly to reflect proper financial transaction activity and request insurance refiling when necessary. Handles telephone and other correspondence inquiries concerning demands or requests for refunds. Coordinates refund transaction with appropriate Patient Account staff, supervisor, Patient Accounts Director, and CFO where needed. Assist customer service inquiries telephonically or in person as required. This position performs general clerical duties.
SHIFT AND SCHEDULE
Monday - Friday: 8:00 AM - 5:00 PM
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:
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