Credit Manager jobs in Petaluma, CA

Summary

About Amy’s 

At Amy’s Kitchen, we're more than just a food company—we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well. 

We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all. At Amy’s, we're not just serving meals; we're serving up a taste of goodness, one delicious dish at a time. 

Perks are as delicious as our meals! 

Comprehensive health plans with Medical, Eye & Dental coverage, including virtual physical therapy options. Lyra mental health support to nourish your well-being. 401(k) Retirement Plan with employer match, plus Health Savings and Flexible Spending Accounts to plan for the future. Referral Rewards and Scholarship Program to celebrate and invest in our teams. Tuition Reimbursement Program to fuel your educational pursuits. Family-forming benefits because we support every stage of life's journey. Paid Time Off for vacations and sick days, with 9 paid US Holidays annually to savor those special moments. Amy's product discount reimbursement to keep your pantry stocked, plus remote gym discounts to keep you moving and grooving! Join us and indulge in a career where the benefits are as fulfilling as our food! 

Essential Duties and Responsibilities

Function as a key member of the accounting management team. This person will manage and coordinate the activities and operations of the Accounts Receivable (AR), Credit & Collections and Accounts Payable (A/P) department and staff. S(he) will provide leadership, coaching and development, and operational oversight to ensure resources are properly aligned, workloads are balanced, issues are properly addressed, and service quality is achieved. The person in this role is accountable for driving operational excellence, technological advancement, and improvement against key performance indicators. A customer focused culture that builds highly collaborative relationships with Accounting, Finance, Sales, Operations and other departments is critical to foster strong relationships with customers and vendors. This manager will be required to identify and drive process improvement and support a proactive culture of continuous improvement. This position is also responsible for further developing and managing our Deduction Settlement Management processes and team and identifying synergies between the accounts receivable and deductions work. 

Accounts Receivable and Credit & Collections 

• Lead the AR, Deductions, and Credit & Collections Team to continually achieve operational excellence and drive continuous improvement for collections, customer service and process improvements. 
• Lead the AR, Credit & Collections activities, including billing, cash collections, deduction management, and credit management.  
• Evolve our collections strategy with appropriate reminders, collections and credit holds. Hold customer accountable to terms 
• Advance the capability of the AR and collections teams through hands-on development and coaching. 
• Establish and evolve deduction policies and KPIs; Monitor aging, cash and DSO goals.  
• Build strong relationships with customers and internal | external partners. 
• Monitor collections and provide appropriate reporting to internal stakeholders 
• Evaluate deductions for validity with supporting documentation 
• Identify invalid deductions and collect repayments in a timely fashion; partner with sales as needed 
• Prepare and review financial reconciliations schedules and partner with commercial finance team to maintain the allowance for bad debt and trade accruals. 
• Assess, and if necessary, implement additional operational controls. Maintain documentation of all processes 
• Perform financial and credit analysis regarding new customer applications, past due accounts, high risk customers and other financial impact areas. 
• Evolve cash applications processes with automation. 
• Ensure compliance with appropriate credit policy and regulatory requirements. 

 Accounts Payable 

• Manage accurate and timely processing of monthly accounts payable expenditures including but not limited to, document review, vendor set-up and maintenance, invoice processing, and distribution for our multi-currency operations.  
• Ensure accurate coding of expenditures and regular review for compliance with internal policies and controls. 
• Manage business expense reporting (Concur) tool, monitor employee expense reporting, and provide support to users.  
• Manage purchase orders, return to vendors, un-invoiced receipt, and A/P aging processes.  
• Manage and coordinate monthly A/P closing per company deadlines, including appropriate accruals, account reconciliations and analysis.  
• Oversee preparation of all A/P related schedules requested by internal and external auditors.  
• Ensure compliance with applicable state, federal, and international regulations, and reporting requirements such as Internal Revenue Service (IRS) Form 1099 and Form 1042 reporting.  
• Ensure best practice internal controls and policies are consistently reviewed and updated to prevent fraud and other errors from occurring; communicated to other departments.  
• Develop, modify, and implement efficient and effective accounts payable processes and procedures.  
• Enhance A/P department performance measurements and quality controls.  
• Provide excellent customer service to suppliers and employees by resolving questions and issues quickly and accurately.  
• Partner with controller and treasury analyst to ensure payment are processed consistent with cash flow objectives and bank covenants 
• Support supplier negotiations as needed to secure advantageous payment terms 

Other Duties 

• Weekly and monthly reporting to bank on ABL Borrowing Base as needed. 
• Perform other duties as assigned by the manager.  

It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality Policy.  This includes following all Food Safety and Sustainability programs and participating in all required training.  

Supervisory Responsibilities

Supervises hourly Accounts Receivable, Deductions, Accounts Payable and Credit & Collections Staff Provide daily guidance, resolve issues, identify, and communicate priorities, and ensure appropriate training. 

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Education and/or Experience  

• Bachelor’s degree in Accounting, Finance, or a related field. 
• Minimum 5 years’ experience in a high-volume accounts receivable and accounts payable management position and as a people leader 
• Experience in CPG, food industry or manufacturing and international operations experience is strongly preferred. 

Skills

• Ability to think strategically, act operationally, manage risk and align future direction with priorities. 
• Combines the ability to “get into the weeds” and develop best-in-class strategies for the organization. 
• Demonstrated ability to supervise and motivate team members.  
• Commitment to excellence and high standards.  
• Excellent communication skills, written and verbal, with the ability to effectively communicate with all levels of management. 
• Proficient in Mid to Top tier Enterprise Resource Planning (ERP) system is required, experience with Oracle is a plus. 
• Experience implementing and supporting change management for systems is preferred.  
• Acute attention to detail.  
• Good judgment with the ability to make timely and sound decisions.  
• Strong organizational, research, problem-solving, and analytical skills; able to manage priorities and workflow.  
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.  

Travel 

Travel to Petaluma office may be required. 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.  

Diversity, Equity, and Inclusion at Amy's 

At Amy’s, we don’t just accept differences—we celebrate them, support them, and thrive on them for the betterment of our employees, our culinary creations, and our communities. 

Amy’s takes pride in being an Equal Opportunity and Second-Chance Employer and is equally dedicated to Affirmative Action and providing fair chances in our workplace. We are committed to fostering diversity and inclusion, ensuring that every individual has an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. 

For further details, please refer to Amy’s EEO Policy and EEO is the Law. Additionally, Amy’s is dedicated to collaborating with candidates and providing reasonable accommodations during the interview process. Should you require assistance, please contact us at careers@amys.com or notify your Recruiter.