CRM Integration Specialist jobs in Oklahoma
CRM Integration Specialist is responsible for Customer Relationship Management (CRM) system integration. Ensures all functions of CRM system effectively work with all other applications and operating systems. Being a CRM Integration Specialist requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The CRM Integration Specialist supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a CRM Integration Specialist typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added CRM Integration Specialist jobs
CRM Communication Specialist - Tahlequah Campus
- nsuok
-
Tahlequah, OK
FULL_TIME
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CRM Communication Specialist EM42
Admissions and Recruitment
CODES
JOB CODE: 7152 EEO: 05 GRADE: 14C
OTRS: Optional E/NE: Non-Exempt VAC: 7
DEGREE: 01 SAFETY SENSITIVE: NO DATE: 03/2018
JOB SUMMARY
This position assists in creating and maintaining a more robust and active communication plan by utilizing our CRM to more effectively continue to reach out to prospective students, applicants, and admits at every state of the admissions process. This position is a key stakeholder ensuring the business processes for recruitment, prospect management, enrollment funnel management, communication plans, student onboarding and other enrollment functions at a high level.
MAJOR DUTIES
●Manage existing student recruitment communication flows and campaigns within CRM and suggest new ways to enhance or add to the existing strategies.
●Ensure that prospective student information is entered into the CRM regularly, as required.
●Coordinate data exchanges between Hobson’s and other University contracted third party vendors.
●Coordinate & periodically meet with academic colleges (and department chairs), departments, and student services to create and maintain department-specific communications to be sent at appropriate stages of each communication plan.
●Develop and execute ad hoc campaigns using CRM designed to reach individual or groups of prospective students.
●Create and periodically update (annual and mid-cycle) new filters to correspond with Communication Plan, specific to each stage of the admissions process.
●Export mailing labels for direct mail pieces to be sent to students, specific to where they are in the admissions process/funnel (prospect, hand-raiser, applicant, admit, enrolled).
●Compose weekly and monthly and analytical reports to determine effectiveness of communications at all stages of the admissions process.
●Manage weekly exports for call center, record specialists, academic departments, student services, or university representatives to follow up with prospective, applied, or admitted students via electronic and/or direct mailings.
●Track admissions reports to evaluate where inquiries and applicants are coming from (created source codes) and how they proceed through and admissions funnel.
●Work with the Assistant Director of Recruitment to assist with training University Representatives regarding the Hobson’s Connect CRM, advising on territory management, and customizing communications for specific areas and student populations.
●Create and maintain PURLs (personalized URLs).
●Build communication plans to promote upcoming campus events (campus tours – for students and parents, counselor surveys, college fairs hosted on campus, recruitment events on campus – RiverHawk Rally and RiverHawk Jam, PLC conference, special large group tours, etc.).
●Research best practices for managing CRMs at the university level to maintain effective and practical communication plans.
●Ensure consistent brand imaging and messaging.
●Website maintenance and creation for Admissions and Recruitment.
●Oversee implementation and maintenance of CRM and texting software.
●Manages the integrity of the data by conducing weekly suspect duplicate checks, removal of outdated contacts, email, etc.
●Manages weekly imports into the CRM.
●Provides fist line CRM support for staff.
●Performs related duties.
KNOWLEDGE REQUIRED BY THE POSITION
●The admissions process and timeline, skill in problem solving, knowledge of the Hobson’s CRM system, knowledge of NSU communication plan, skill in marketing and communication.
●Communication skills, knowledge of other department/college functions across campus, knowledge of admissions timeline.
●Knowledge of the Hobson’s CRM system, familiarity with 3rd party vendor contracts.
●Knowledge of higher education and college admissions, skill in data entry and analysis.
●Knowledge of HTML.
●Knowledge of Adobe Creative Suite.
●Advanced problem-solving skills.
SUPERVISORY CONTROLS
The supervisor assigns work in terms of general instructions but at times judgment is needed. The supervisor checks all completed work for compliance with detailed and specific instructions, accuracy, nature and propriety of the final results, and continued assessment of recruitment strategies.
GUIDELINES
Guidelines include NACAC’s (National Association of College Admissions Counseling) Statement of Good Practices, and the Oklahoma State Regents of Higher Education (OSRHE) policies.
COMPLEXITY/SCOPE OF WORK
●The majority of the work for this position will be front-loaded so that the intensity will be great at the beginning and will become more routine and maintenance-based in the future, once a new communication plan has been established and is ongoing.
●The purpose of this position is to assist in creating and maintain a more robust and active communication plan by utilizing our CRM to more effectively continue to reach out to prospective students, applicants and admits at every state of the admissions process.
CONTACTS
●Contacts are typically with co-workers, other college personnel, faculty, 3rd party vendors and other professionals in the field to maintain current best practices.
●Contacts are typically to provide services, to give or exchange information, or to resolve problems.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
●The work is typically performed while sitting at a desk.
●The work is typically performed in an office, library or computer room.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
This position has no supervisory responsibilities.
MINIMUM QUALIFICATIONS
●Knowledge and level of competency commonly associated with completion of a baccalaureates degree in Marketing, Communications, Computer Science, Public Relations, etc.
●Institutional knowledge of admissions timeline, skill in problem solving, knowledge of higher education admissions processes and skill in data entry and analysis.
PREFERRED QUALIFICATIONS
●Bachelor’s degree in Marketing, Computer Science, Communications or Public Relations
●Previous work with Hobson’s or similar CRM product is preferred
●2 years’ experience in Admissions or Recruitment
- 1 Month Ago
Maintenance Supervisor - Charles Atkins
- CRM Residential
-
Oklahoma, OK
FULL_TIME
- CRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individ...
- 6 Days Ago
Maintenance Apartment Supervisor Charles Atkins
- CRM Residential
-
Oklahoma, OK
FULL_TIME
- CRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individ...
- 6 Days Ago
Maintenance Supervisor
- CRM Residential
-
Oklahoma, OK
FULL_TIME
- DescriptionJob Title: Maintenance SupervisorWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team. The ideal candidate will be responsible for overseeing the maintena...
- 8 Days Ago
Housekeeping/Janitorial -Jani King at Newcastle!
- Peak Integration
-
Newcastle, OK
PART_TIME,FULL_TIME
- Join our Jani-King team at the beautiful Newcastle Casino. Located in Newcastle, Oklahoma!As a Jani-King employee you are responsible for maintaining the cleanliness and appearance of the facility. Th...
- 25 Days Ago
Housekeeping
- Peak Integration
-
Ardmore, OK
PART_TIME,FULL_TIME
- Job Overview:We are currently seeking a detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining cleanliness and sanitation standards at the beautiful Go...
- 25 Days Ago
CRM Integration Specialist jobs at Popular Companies
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- Us Tech Solutions
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Integration Specialist
- Arconic
-
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Integration Specialist
- VIVE Collision
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Integration Specialist
- People Tech Group Inc
-
Irving, TX
- OneStream Location: Irving TX (Onsite 3 days ) Basic Job responsibilities: Minimum of 2 year of experience with multi-di...
- 4/18/2024 12:00:00 AM
Integration Specialist
- People Tech Group Inc
-
Irving, TX
- OneStream Location: Irving TX (Onsite – 3 days ) Basic Job responsibilities: • Minimum of 2 year of experience with mult...
- 4/17/2024 12:00:00 AM
Integration Specialist
- Tews Company
-
Orlando, FL
- Job Description Job Description This person needs to have Informatica & some exposure to PeopleSoft. Heavy on the integr...
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ZT Enterprise - API Integration Expert
- General Dynamics Information Technology
-
Tampa, FL
- GDIT is looking for a ZT Enterprise - API Integration Expert to join Team GDIT. Make a direct impact on our customer's m...
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SAP Developer and Integration Expert
- Hiring Now!
-
Raleigh, NC
- At Merz our people and strategy help us deliver the industry's most successful top-down, bottom-up investment processes....
- 4/15/2024 12:00:00 AM
About Oklahoma
Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Integration Specialist jobs
$126,563 to $170,721
Most Popular Cities in Oklahoma for CRM Integration Specialist Jobs
What does a CRM Integration Specialist do?
CRM Integration Specialist in Kansas City, MO
Work with IT teams on operating and implementing all CRM tools.
February 07, 2020
CRM Integration Specialist in Sumter, SC
They are looking for a commercially experienced Integration Specialist to join them in a NEW high profile role.
December 01, 2019
CRM Integration Specialist in Saginaw, MI
The role of Integration Specialist is exciting as the incumbent will get the opportunity to have strategic input into future products and product enhancements.
December 17, 2019