CRM Program Director jobs in Akron, NY
CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added CRM Program Director jobs
Enterprise Applications - Technical Program Manager II, Salesforce CRM
- ACV
-
Buffalo, NY
FULL_TIME
- Who we are looking for: We are searching for a talented Salesforce Technical Program Manager to join our fun and committed Enterprise Applications team driving innovation and efficiency. You’ll get the chance to lead exciting corporate initiatives bringing together process and technology with Salesforce. Your commitment to removing organizational inefficiencies and maintaining a healthy application environment will play a key role in enabling future growth. Your focus will revolve around management of our Sales, Service, and Marketing CRM programs at ACV while supporting the larger Enterprise Applications team and Salesforce. In short, you’ll be integral to supporting the building of highly scalable business application software and developing innovative solutions for business process automation. Not to mention, you’ll get to impact people in a meaningful way and work with a highly collaborative, passionate group of Product and Tech professionals. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Manage the program lifecycle via ticket creation and maintenance, escalation, quality testing, and deployment. Drive clear decision making (process, tools, and facilitation) required to balance risk, effort and timelines. Proactively identify and analyze areas of risk and advise project team on solutions and preventative measures relate to our goals and the technical area of the project. Develop compelling stories summarizing our work for a variety of audiences and seek opportunities to disseminate knowledge, key learnings, and products developed. Identifying customer needs and overseeing service delivery within the business context Assessing customer feedback and using your creativity to establish, improve, and refine services. Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise. Facilitate the development of collaborative cross-team dependency solutions. Communicate effectively with technical and non-technical stakeholders. Guide timely escalation and/or negotiation up the chain when needed. Lead and implement process improvements (change management). Ensure appropriate, regular cadence of communication across all stakeholders. Monitor implementation of individual programs through day-to-day coordination, analysis and review of data, stakeholder discussion, and problem solving. Manages the SDLC process from development through production, ensuring the successful, stable, and controlled transition of new software, updates, and configuration changes. Perform other duties as assigned. What you will need: Bachelor’s degree or working equivalent in software administration, development, and management. 2-3 years’ experience as a business analyst or in program management working with Salesforce.com. Ability to read, write, speak and understand English. Experience in Agile Delivery Methodology Experience with frameworks and best practices in Salesforce ecosystem. Knowledgeable on both the declarative and programmatic aspects of the Salesforce.com platform Highly organized, success-driven individual with a “can do” attitude. Ability to organize and communicate technical requirements and ideas with team members of various technical experience. Clear communication style that exudes executive presence and confidence, proficient in English both written and oral Proven track record of successful delivery in a highly ambiguous environment Preferred: BS/MS in Business Management, Management Information Systems, or a related field Experience with Salesforce Sales, Service, and Marketing Clouds Experience in a technology company a plus. Experience interfacing with business and technical teams. Compensation: $85,000.00 - $95,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
- 24 Days Ago
Full Time Office Assistant - Bilingual Spanish/English
- CRM Rental Management, Inc.
-
Buffalo, NY
FULL_TIME
- FULL TIME OFFICE ASSISTANT – AFFORDABLE HOUSING - Bilingual Spanish/English Come join our AMAZING team!!! CRM Rental Management, Inc. is currently seeking an experienced Full-Time Office Assistant at ...
- Just Posted
Property Porter
- CRM Rental Management, Inc.
-
Buffalo, NY
FULL_TIME
- Full Time Property Porter Come join our AMAZING team!! CRM Rental Management, Inc. is hiring a Full Time Property Porter at Mariner Towers in Buffalo, NY Area. Please visit: www.crmrentalmgmt.com for ...
- 1 Day Ago
Program Director
- Horizon Health Services
-
Tonawanda, NY
FULL_TIME
- Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Program Director today! What will your day look like? At Horizon, you’ll enjoy a supportive, ...
- 20 Days Ago
Program Director
- Horizon Corporations
-
Tonawanda, NY
FULL_TIME
- Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Program Director today! What will your day look like? At Horizon, you’ll enjoy a supportive, ...
- 20 Days Ago
Program Director
- Acacia Network
-
Buffalo, NY
FULL_TIME
- Under supervision of the Administrator, the Program Director ensures quality care and oversees the functions of the program according to regulatory bodies Pre and accreditation requirements. This indi...
- Just Posted
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0 CRM Program Director jobs found in Akron, NY area
Project Manager (Buffalo, NY)
- Inter Technologies Corporation
-
Buffalo, NY
- Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables ...
- 4/25/2024 12:00:00 AM
Senior District Business Manager, Neuro Psych (Pittsburgh-Buffalo)
- Bristol Myers Squibb
-
Buffalo, NY
- **Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. B...
- 4/25/2024 12:00:00 AM
Program Director - Medical Legal Partnership
- Neighborhood Legal Services Inc
-
Buffalo, NY
- Job Description Job Description Neighborhood Legal Services, Inc. (NLS) is seeking a dedicated lawyer to lead an emergin...
- 4/24/2024 12:00:00 AM
Orleans County YMCA Summer 2024 Day Camp Staff
- Glow YMCA
-
Medina, NY
- 1. Implements curriculum within the established guidelines. 2. Designs and implements daily lesson/activity plans. 3. Su...
- 4/24/2024 12:00:00 AM
School of Nursing - Simulation & Clinical Practice Center Coordinator
- D'Youville University
-
Buffalo, NY
- SUMMARY STATEMENT: Coordinator of the Nursing Simulation and Clinical Practice Center in the Patricia H. Garman School o...
- 4/24/2024 12:00:00 AM
Human Resources Generalist
- The Salvation Army - Empire State Division Headquarters
-
Buffalo, NY
- Job Description Job Description SCOPE AND PURPOSE OF POSITION: Responsible for assisting in the leadership and direction...
- 4/23/2024 12:00:00 AM
Finance and Grants Manager
- Boys and Girls Clubs of the Northtowns
-
Buffalo, NY
- This full-time position will report to the Executive Management Team which is comprised of the CEO, Director of Faciliti...
- 4/22/2024 12:00:00 AM
Treasury CAO Business Execution Manager - C15
- Citigroup, Inc.
-
Getzville, NY
- The Treasury CAO Business Execution Manager position is accountable for the creation and delivery of a strategy for enga...
- 4/21/2024 12:00:00 AM
About Akron, New York
Akron is a village in Erie County, New York, United States. The population was 2,868 at the 2010 census. The name derives from the Greek word ἄκρον signifying a summit or high point. It is part of the Buffalo–Niagara Falls Metropolitan Statistical Area.
Akron is located in the town of Newstead on the west and north slopes of a hill. NY 93 passes through the village.
Akron is located at 43°1′10″N 78°29′41″W / 43.01944°N 78.49472°W / 43.01944; -78.49472 (43.019309, -78.494644). The village is northeast of Buffalo.
According to the United States Census Bureau, the village has a total area of 2...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$208,787 to $255,024
Akron, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a CRM Program Director do?
CRM Program Director in Alexandria, LA
As the CRM Program Director, you will be responsible for the full lifecycle and support of the CRM platform.
December 13, 2019
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020