CRM Program Director jobs in Allred, TN

About us:

Cedar Recovery is an outpatient addiction treatment company based in Mount Juliet, TN specializing in Medication Assisted Treatment (MAT), Intensive Outpatient Counseling, Therapy, and Mental Health Medication Management services. Cedar Recovery employs a range of evidence-based treatment modalities through ASAM Level 1 and 2 outpatient treatment modalities in its facilities or via telehealth. Our integrated model of care combines medical, counseling, and therapeutic interventions tailored to meet each patient's unique needs, fostering sustainable, long-term recovery from substance use disorder. We exist to help our patients feel better, get better, and stay better by providing addiction treatment that works.®

Cedar is currently seeking a Program Director for an Opioid Treatment Program (OTP) in Knoxville, TN. In this collaborative leadership role, the Program Director will oversee clinic staff, spearhead the development of innovative patient-first programs, and ensure the overall efficacy of our clinical services.

The Program Director at Cedar Recovery will be responsible for creating a welcoming environment for both patients and staff, distinctly more supportive and respectful than what patients and staff might have experienced elsewhere. This leader is the catalyst for a clinic culture to live out our patient care values of “love unconditionally, forgive habitually, demonstrate mercy.” This involves not only optimizing patient flow within the clinic to reduce wait times and enhance the patient experience, but also implementing innovative practices to ensure best-in-class health outcomes. The Program Director is expected to work collaboratively with medical staff to refine treatment plans and recovery processes, ensuring they are patient-centered and tailored to individual needs. Through strong leadership, clear communication, and a commitment to excellence, the Program Director will ensure that our Cedar Recovery remains a leader in addiction treatment, providing compassionate care that empowers our patients towards successful long-term recovery.

Job Description

The Program Director at Cedar Recovery plays a pivotal leadership role, overseeing the day-to-day operations and ensuring that the facility adheres to all federal, state, and local laws and regulations concerning Opioid Treatment Programs. This individual is responsible for managing all clinic staff, including healthcare practitioners and administrative personnel, and for maintaining a high standard of care. The Program Director must ensure that the clinic operates efficiently and ethically. The role demands a proactive approach to program management, including the development and implementation of strategies to enhance service delivery, staff training and development, and the continuous evaluation of patient care protocols.

Requirements:
·Strategic Leadership: Provide strategic direction and vision for the OTP, aligning goals with business objectives and patient care outcomes. Collaborate with the leadership team to implement improvements that optimize program effectiveness.

·Operational Efficiency: Oversee the daily operations of the treatment center to ensure smooth functioning. Implement efficient processes and protocols to enhance productivity while maintaining quality patient care.

· Compliance Management: Ensure strict adherence to state and federal regulations governing opioid treatment programs. Stay abreast of changes in regulations and accreditation standards, updating policies and procedures accordingly to maintain compliance.

· Team Management: Manage a diverse team of administrative staff, medical professionals, and therapists. Facilitate effective communication and collaboration among team members to ensure cohesive operations and high-quality patient care.

·Personnel Oversight: Handle all personnel matters within the treatment center, including recruitment, hiring, training, and performance evaluations. Foster a supportive work environment conducive to professional growth and development.

·Cultural Development: Cultivate a positive treatment center culture characterized by shared beliefs, goals, and values. Lead by example in promoting a supportive and inclusive environment for both staff and patients.

· Stakeholder Communication: Serve as a primary point of contact for communication with medical team members, corporate stakeholders, federal and state agencies, as well as patients and their families. Foster open lines of communication to address concerns and facilitate collaboration.

·Quality Improvement: Implement quality improvement initiatives to enhance patient outcomes and overall program effectiveness. Utilize data and feedback mechanisms to identify areas for improvement and implement evidence-based practices.

· Resource Management: Optimize resources, including staffing, equipment, and budget allocations, to achieve optimal business and patient care outcomes. Identify opportunities for efficiency and cost savings without compromising quality of care.

· Continuous Learning: Stay informed about best practices in addiction treatment and MAT therapy. Participate in professional development activities to continuously enhance knowledge and skills in the field.

Why work at Cedar Recovery?

At Cedar Recovery, we prioritize growth opportunities and a strong work/life balance for our employees. We provide the following to all employees:

· Comprehensive Benefits: Choose from several benefits packages, including health, life, vision, and dental insurance, HSA, and 401k.

· Competitive Compensation: Enjoy competitive pay, annual increases, and support for completing certifications/licenses.

· Paid Time Off: In addition to paid vacation and company holidays, Cedar offers paid time off for mental health days, training, sick leave, and bereavement.

· Opportunities for Growth: As we expand, we prioritize internal promotions and career advancement.

· Emphasis on Self-Care: Take advantage of our Employee Assistance Program to assist with financial assistance, counseling, and other free resources available to our employees.

Qualifications

· 5 years of Healthcare Management experience.

· Minimum bachelor’s degree in healthcare administration or related field, master’s degree or healthcare license preferred.

· Experience in the management of an Opioid Treatment Program (OTP) preferred.

Cedar Recovery is an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Knoxville, TN 37920: Relocate before starting work (Required)

Work Location: In person