CRM Program Director jobs in Houston, TX

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

H
Director - CRM Strategies
  • Hines
  • Houston, TX OTHER
  • Overview

    When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

    Responsibilities

    As the Director of Client Relationship Management Strategies with Hines, you will perform an important leadership role in supporting the development of innovative, data-driven, multi-dimensional strategies and tactics to improve client and business outcomes for strategic CRM client engagements and play an implementation role in helping bring those strategies to life. This individual will be responsible for coordinating and maintaining multiple, simultaneous projects with a variety of internal teams. Responsibilities include, but are not limited to: 

     

    • Support the creation, delivery, and execution of strategy client relationship management initiatives to help build and foster relationships and achieve target business outcomes.
    • Develop a deep understanding of our clients’ business dynamics and recommend solutions to our leaders that address their clients’ unique market and organizational needs.
    • Build relationships and communicate effectively with leaders across the firm.
    • Leverage CRM technology to synthesize data, report on key insights and help our leaders create stories and connection points for our clients.
    • Utilize key insights and analysis to identify actionable solutions that elevate client experience and identify areas for growth.
    • Stay abreast of industry trends, identify strategic sponsorship opportunities, and leverages external conferences/opportunities to boost partnerships and drive new business.
    • Provide actionable data-driven customer and market insights to design, develop, and deploy relevant end-to-end omni-channel communication strategies.
    • Work with regional teams to create target account list and or help create and map key decision makers, create account plans, support strategic accounts / sponsor program; help formalize QBRs.

    • Attend industry events on behalf of Hines and worth with internal teams to develop / execute pre/post event strategy.

    • Leverage existing network / perform outbound to identify and increase Hines "round table" program with key decision makers (add 10-15 people)

    • Attend round table events and create / manage follow up strategy and metrics for success.

    • Support both execution strategy for strategic client events.

    • Define performance metrics, marketing reports, executive dashboards, and measurement schemes and make recommendations to continuously measure, track, report, learn, and optimize program strategies and tactics.

    • Facilitate a variety of internal workshops to support strategic client relationship growth.

    • Serve as a thought leader in CRE strategy, staying apprised of the latest technology and business trends impacting the vertical and presenting the applicability of these trends to the firm.

    • Unwavering commitment to integrity, the firm’s guiding principles and our leadership principles.

    Qualifications

    Minimum Requirements include:

     

    • Bachelor’s degree from an accredited institution preferred or equivalent years of direct experience required.

    • Ten or more years of experience in relevant sector of the Commercial Real Estate industry.

    • Experience using and optimizing Salesforce and other CRM tools.

    • Advanced knowledge of Microsoft Office Word and Excel.

    • Excellent interpersonal and communication skills with the ability to be decisive, think strategically, and create compelling stories and connection points that influence key stakeholders.

    • Knowledge of Salesforce capabilities such as product modeling, marketing execution and analysis, and sales optimization strategies.

    • Collaborate cross-functionally in a dynamic and fast-paced environment.

    • Ability to build and communicate CRM value cases that are the foundation for firm-wide initiatives.

    • Demonstrated experience with qualifying and closing new opportunities.

    • Ability to analyze issues, develop and deploy solutions within a dynamic environment while simultaneously handling multiple assignments and meeting deliverable deadlines.

    • Ability to exchange ideas, information, and opinions with team members on all levels.

    • Advanced knowledge of MS Office Applications (Powerpoint, Excel, Word) and reporting/statistical tools.

    • Able to read situations and modify behavior to build quality relationships.

    • Ability to communicate effectively in an organized and knowledgeable manner in written and verbal formats.

    • Unwavering commitment to integrity, the firm’s guiding principles and our leadership principles.

    Closing

    Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.

     

     

    We are an equal opportunity employer and support workforce diversity.

     

    No calls or emails from third parties at this time please.

  • 1 Day Ago

D
Microsoft .NET Developer - Dynamics
  • Dynamics CRM Recruiting Solutions
  • Houston, TX FULL_TIME
  • Seeking a Microsoft .NET developer motivated. You will be working with a high-performing team to design, develop, integrate, test, and implement business solutions that involve Microsoft .NET programi...
  • 17 Days Ago

U
Program Director
  • Upbring
  • Katy, TX FULL_TIME
  • Overview About Upbring At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for thos...
  • 20 Days Ago

N
Program Director
  • N Zone Sports
  • Missouri, TX PART_TIME
  • ABOUT USN Zone Sports is a community-based youth sports organization. We are currently looking for a Program Director to help our Youth Soccer and Flag Football League. This is an extremely fun, part ...
  • 20 Days Ago

S
Program Director
  • Southwest Key Programs
  • Houston, TX PART_TIME
  • Job Summary: The Program Director is responsible for the operational, managerial, and administrative duties relating to the program and is the first point of contact in case of emergency situation. Th...
  • 23 Days Ago

T
Program Director
  • The Little Gym
  • Cypress, TX FULL_TIME
  • Life’s too short to not work someplace awesome! If you have tons of energy, love kids and are looking for a way to give back to your community, you may be the person we are looking for! The Little Gym...
  • 1 Day Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 CRM Program Director jobs found in Houston, TX area

H
Director Magnet Program
  • HCA Houston Healthcare Southeast
  • Pasadena, TX
  • Description This position is incentive eligible. IntroductionWant to join a team of daring managers who care without res...
  • 3/29/2024 12:00:00 AM

M
Vice President Youth Services
  • Morgan Stephens
  • Houston, TX
  • JOB SUMMARY The Vice President, Youth Services, oversees the successful execution of youth shelter programs. The Vice Pr...
  • 3/28/2024 12:00:00 AM

S
Regional Registered Nurse
  • Southwest Key Programs
  • Houston, TX
  • Job Summary: The Regional Registered Nurse (Regional RN) is responsible for guiding and ensuring the quality of clinical...
  • 3/28/2024 12:00:00 AM

U
Academic Advisor 2
  • University of Houston
  • Houston, TX
  • Provides information to, and advises both enrolled and prospective students regarding the academic programs offered by t...
  • 3/27/2024 12:00:00 AM

M
Program Director
  • More Than Rehab
  • Pasadena, TX
  • Compensation: $80,000 - $100,000 commensurate with experience. Health benefits (dental and vision available) 401k Two we...
  • 3/26/2024 12:00:00 AM

E
Sterile Processing Technician Instructor
  • Education Affiliates
  • Houston, TX
  • About The Job Fortis Institute Houston North is seeking an experienced, highly motivated Instructor to join its faculty....
  • 3/26/2024 12:00:00 AM

T
Long-Term Substitute - Culinary Facilitator
  • The Monarch School and Institute
  • Houston, TX
  • Long-Term Substitute - Culinary Facilitator The Monarch School and Institute is dedicated to providing an innovative, th...
  • 3/26/2024 12:00:00 AM

Z
Nuclear Program Senior QA Specialist
  • Zachry Holdings, Inc.
  • Houston, TX
  • The Nuclear Program Senior Quality Assurance Specialist will play a crucial role in ensuring the successful implementati...
  • 3/26/2024 12:00:00 AM

Houston is located 165 miles (266 km) east of Austin, 88 miles (142 km) west of the Louisiana border, and 250 miles (400 km) south of Dallas. The city has a total area of 627 square miles (1,620 km2); this comprises 599.59 square miles (1,552.9 km2) of land and 22.3 square miles (58 km2) covered by water. The Piney Woods are north of Houston. Most of Houston is located on the gulf coastal plain, and its vegetation is classified as temperate grassland and forest. Much of the city was built on forested land, marshes, swamp, or prairie and are all still visible in surrounding areas.[citation need...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$218,457 to $266,832
Houston, Texas area prices
were up 2.3% from a year ago

CRM Program Director in Alexandria, LA
As the CRM Program Director, you will be responsible for the full lifecycle and support of the CRM platform.
December 13, 2019
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020