CRM Program Director jobs in Rhode Island

The East Bay Community Action Program (EBCAP) is seeking one Full-time Director of the Senior Services Department located at 100 Bullocks Point Avenue in East Providence, RI. We seek a motivated individual committed to enabling elders to live independently and comfortably in the community.

Responsible for managing all aspects of EBCAP’s Senior Services Case Management programs including hiring, supervising, evaluating, and training staff; providing consistent, culturally sensitive, and responsive case supervision; assisting in developing program budgets and responsible for managing the budgets; ensuring compliance with all contractual, billing, and regulatory requirements; and ensuring accurate and timely reporting to funders and other external partners. EBCAP’s next Director of Senior Services will lead our implementation of Conflict Free Case Management for seniors who require a wide range of home and community-based supports. The Director will also manage Protective Services for seniors, funded by RI’s Office of Healthy Aging, who may be experiencing self-neglect or are at risk for maltreatment. Senior Services is one component of EBCAP’s Family Development Division, a growing division of social service and health equity programs; and the Director and their staff collaborate closely with other Family Development programs as well as EBCAP’s Integrated Health Division. The ideal candidate will have extensive case management experience and a great understanding of the needs of older individuals who need support and their families. Experience in serving individuals with disabilities is also preferred.

Minimum Required Education:

Masters Degree in Social Work or Masters in a related field.

For Full-Time Employees Working 30 – 40 hours per week, EBCAP provides a comprehensive compensation and benefits package that includes heavily subsidized medical and dental insurance plans (BCBSRI), supplemental vision insurance, voluntary medical and dependent care flexible spending accounts, up to 3% company matching 403(b) retirement plan, employer-paid life insurance & long term disability, generous paid time off that includes vacation/holidays/personal days/sick time, mileage reimbursement, tuition reimbursement, opportunities for center-paid training/CEUs, employee assistance program.

I appreciate your interest in employment opportunities at the East Bay Community Action Program.

EBCAP is an equal opportunity/affirmative action employer committed to providing a diverse work environment.