CRM Targeted Marketing Campaign Manager determines the most effective points of interaction (POI) for marketing campaigns by using reports from the customer information center system. Applies customer and sales information from the Customer Relationship Management (CRM) system to achieve marketing goals. Being a CRM Targeted Marketing Campaign Manager requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The CRM Targeted Marketing Campaign Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a CRM Targeted Marketing Campaign Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
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Job Summary:
As a Customer Service Representative, you provide outstanding customer service in our and create great experiences that make every customer feel welcomed and comfortable. In this role, you are responsible for meeting sales goals, selling plans , managing return rates, and promoting our loyalty program. You will continually demonstrate superior product knowledge to educate your customer and satisfy their needs.
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About SM
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This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. SM reserves the right to amend this job description at any time. SM is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Job Type: Full-time
Work Location: In person
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