Customer Account Manager jobs in Arizona

1
Field Reimbursement Manager, Oncology – Phoenix, AZ
  • 10000202 - Account Manager
  • Phoenix, AZ FULL_TIME
  • At AstraZeneca we turn ideas into life changing medicines.  Working here means being entrepreneurial, thinking big, and working together to make the impossible a reality. We’re focused on the potential of science to address the unmet needs of patients around the world.  We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life.  We continuously forge partnerships that help pursue world-class medicines in new ways, combining our people’s exceptional skills with those of people from all over the globe.

    This job is a field-based role supporting the Oncology teams and is based in Phoenix, AZ.  The geography includes the states of Arizona, Utah as well as Southern Nevada, i.e. Las Vegas and its surrounding areas.

    The Field Reimbursement Manager (FRM) role is to minimize reimbursement barriers for patients and providers and, therefore, optimize access to AstraZeneca products in the assigned therapeutic area. This purpose will be achieved by delivering consultations and interventions with key physicians and institutional customers through specialized services.

    FRMs will work closely with Managed Markets, Trade & Sales partners in the field, supporting targeted accounts in resolving reimbursement issues or concerns, developing ethical and customer-oriented reimbursement strategies, and proactively communicating payer criteria/terms and practices.

    Compliance, Knowledge, & Skills Needed:

    • Does not compromise ethics or integrity, or undertake legal risks while pursuing business goals
    • Demonstrates leadership among peers by consistent application & modeling of appropriate compliance, behavior & conduct
    • Ability to diagnosis complex market and customer problems and propose practical, effective and simple solutions

    Reimbursement Related Experience:

    • Experience with physician-administered injectables preferred
    • Excellent reimbursement expertise and payer knowledge preferred
    • Knowledge and experience of legal and regulatory requirements related to the Biotech / Pharmaceutical industries
    • Spends majority of time visiting customer accounts in the field
    • Works with manager, peers and partners in Marketing, Sales and various Managed Markets and Trade groups to review/understand relevant franchise and managed care business plans, tactics, goals, and objectives
    • Spends considerable time and effort working with field partners in Sales reviewing their territory business plans and progress
    • Help to identify reimbursement-specific opportunities or issues, as well as educating partners on the payer landscape

    Job Knowledge:

    • Maintain a high level of Managed Care and related Managed Markets benefit structures, reimbursement mechanisms, legal and regulatory influences, and health management programs
    • Maintain consistent ability to access and influence key business decision-makers
    • Maintain an outstanding level of Multiple Therapeutic Area knowledge, utilization management techniques, treatment, and reimbursement guidelines
    • Maintain an outstanding level of performance metric analytics
    • Maintain an outstanding ability to prepare and present provider level communications

    Planning and Analysis:

    • Maintain an outstanding level of territory planning, organization, and administrative skills
    • Lead territory and all assigned accounts within a set budget
    • Develop and support budgeting requests for specific customer programs

    Communications:

    • Demonstrate strong oral, written, and group interpersonal skills
    • Maintain frequent contact with Field Leadership and local field staff
    • In a timely and accurate manner, submit all budgetary information, expenses reports, and required administrative reports to Field Leadership
    • Maintain effective communication with customers and affiliates

    Essential requirements:

    • Bachelors Degree
    • Minimum of 5 years of total business experience in the healthcare or pharmaceutical/biotech industry
    • Minimum of 2 or more years' sales, managed care or reimbursement experience is required

    Desired requirements:

    • MBA or other related graduate-level degree is preferred
    • Two to four years of Biotech or Pharmaceutical Sales experience
    • Two to four years of Managed Markets experience
    • Infectious Disease, Respiratory, Inflammation, Autoimmune, Oncology, Cardiovascular and Neuroscience experience
    • Experience with business planning and market analysis
    • Experience in implementing valuable programs and advisory programs

    At AstraZeneca, we are taking bold action on climate because we recognize the connection between healthy people and a healthy planet.                                    

    As part of our flagship Ambition Zero Carbon program, we have committed to a fully electric vehicle (EV) fleet by the end of 2025, which means that all of our drivers will be assigned an EV.

    Are you ready to be at the forefront of healthcare innovation? Join our thriving BioPharmaceuticals team today!

    AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

    AstraZeneca requires all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as required by applicable law.

  • 17 Days Ago

A
Facility Solutions Manager - Account Manager
  • Account Manager - City Wide Facility Solutions
  • Tempe, AZ FULL_TIME
  • Account ManagerAre you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity w...
  • Just Posted

A
Facility Solutions Manager - Account Manager
  • Account Manager - City Wide Facility Solutions
  • Goodyear, AZ FULL_TIME
  • Account ManagerAre you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity w...
  • 1 Day Ago

H
Partner Marketing Manager
  • HQ Account LLC
  • Tempe, AZ FULL_TIME
  • Job Summary: The Partner Marketing Manager will collaborate closely with cross-functional teams and external partners to drive growth, enhance brand visibility, drive revenue, and strengthen the compa...
  • 13 Days Ago

I
Customer Account Manager
  • Innovative Promotions
  • Gilbert, AZ FULL_TIME
  • Innovative Promotions is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire a...
  • 6 Days Ago

I
Customer Account Manager
  • Innovative Promotions
  • Phoenix, AZ FULL_TIME
  • Innovative Promotions is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire a...
  • 13 Days Ago

M
Customer Account Manager
  • Mako Consultants
  • West Palm Beach, FL
  • Mako is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sale...
  • 3/28/2024 12:00:00 AM

S
Customer Account Manager
  • Synerfac
  • Moorestown, NJ
  • Details: Customer Account Manager Customer Service Our client located in Southern, NJ is currently looking to fill a Cus...
  • 3/28/2024 12:00:00 AM

C
Customer Account Manager
  • Chemical Strategies, Inc.
  • San Leandro, CA
  • Join us at Chemical Strategies, Inc.! We are seeking an energetic individual to be in a full-time position that is respo...
  • 3/28/2024 12:00:00 AM

C
Customer Account Manager
  • Chemical Strategies, Inc.
  • Phoenix, AZ
  • Join us at Chemical Strategies, Inc.! We are seeking an energetic individual to be in a full-time position that is respo...
  • 3/28/2024 12:00:00 AM

H
Customer Account Manager
  • Haulaway Storage Containers
  • Haulaway Storage Containers is a subsidiary of CR&R Incorporated. Our commitment to service goes back to 1968, when we w...
  • 3/27/2024 12:00:00 AM

P
Customer Account Manager
  • Pharmaceutical company
  • Avon, MA
  • Job Description Job Description Summary: As a Customer Account Manager you will proactively maintain existing customer r...
  • 3/26/2024 12:00:00 AM

A
Customer Accounts Manager
  • Aaron's
  • Poughkeepsie, NY
  • We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and supe...
  • 3/25/2024 12:00:00 AM

P
Customer Account Manager
  • Premier Print & Mail, Inc.
  • West Sacramento, CA
  • Job Description Job Description We are seeking a Customer Account Manager to join our team! You will resolve customer qu...
  • 3/24/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Account Manager jobs
$56,287 to $69,428

Customer Account Manager
Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company.
May 14, 2023
Build a Customer Advocacy function to develop great customer intimacy, reach C-suite executives, and strengthen relationships with Enterprise accounts leading to strong customer loyalty through repeat business and customers being vocal advocates.
April 23, 2023
Executes pricing strategies and assists in market assessments to ensure annual goals are effectively achieved.
December 29, 2022
Recommend the use of extensions and rebuilds to the General Manager for endorsement.
December 13, 2022
Customer Account Manager in Seattle, WA
Represent the ‘Voice of the Customer’, surfacing key business insights for impacting customer experience and document business-value driven customer success stories and best practices.
August 16, 2022
Customer Account Manager in Omaha, NE
Assist in the development and maintenance of customer profiles to document knowledge of customer expectations and critical components of customer requirements.
May 19, 2023