Integrity Professional Search Group is hiring for a Customer Service Account Manager for a manufacturer in Broken Arrow!
This is a direct hire opportunity!
- M-F 8-5
- Pay Rate: $40-42K
- Benefits: Full
- Environment: Office environment with a Manufacturing setting
Description We are looking for a responsible Customer Service Account Manager to proactively create a strong durable relationship with customers. Maintain and enhance the relationship on a continuing basis by providing outstanding customer care to manage existing orders, enter new orders and manage projects in the most efficient and prompt manner possible. Provide a level of customer service that enables the customer to be fully aware of their account status without the necessity of the customer constantly monitoring their orders and projects.
REQUIRED- Administrative/customer service experience within a manufacturing, industrial, or warehouse environment
Skills
Self-motivated | Detail-oriented | Outgoing | Positive | Disciplined | Organized | Strong analytical, oral and written communication skills | Team player | High standards of integrity, ethics and behavior | Winning attitude | Proficient in Microsoft Office including Word, Excel and Outlook | Willingness to learn
Responsibilities
- Develop a thorough understanding of operations required to work with customers
- Enter new orders
- Make changes to existing orders
- Enter and maintain order forecasts
- Respond to order inquiries
- Follow customer route and contact the truckline to pick up
- Engineering Interface, Production and Accounting
- Shipping dock and purchasing to ensure customer requirements are met
- Generate strong customer loyalty through relationship-building via telephone and e-mail
- Participate in occasional customer visits to facility, including events occurring outside normal business hours
- Assure customer satisfaction at the highest levels
- Create BOL’s and paperwork for the parts to ship
Education
- Degree in a business-related discipline or some college is preferred
- Customer service experience in a manufacturing environment a plus
In addition to the duties and requirements, all candidates must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Please click below to apply or email resumes to rg@integrityprosearch.com
or call 918-679-1210
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