Customer Service Account Manager (Hybrid Remote Onsite/Offsite Position
Job Summary: Responsible for providing support to the sales and service team in delivering professional and timely customer service for insurance business clients.
Job Responsibilities:
* Gather information for new business and renewal applications.
* Prepare applications for submission to selected markets
* Process and follow up on coverage change endorsements.
* Initiate and monitor renewal processes.
* Document all relevant contacts and developments to customer accounts
* Proactively communicate with customers as needed and establish follow-up procedures for outstanding items.
* Perform any other duty relevant to agency functions as needed.
Education & Experience:
· Must have a high level of detail orientation.
· Associates or Bachelors degree is required.
· Ability to work in a team atmosphere.
· Strong verbal and written communication skills.
· Candidate must have computer skills including Windows, Outlook, Word, and Excel.
· Insurance experience is desired but not required.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
Experience level:
Schedule:
Supplemental pay types:
Travel requirement:
Education:
Experience:
Ability to Commute:
Work Location: Hybrid remote in Waterloo, IA
Clear All
0 Customer Account Manager jobs found in Waterloo, IA area