Customer Care Representative jobs in the United States

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Customer service representative
  • Customer Care Expertise LLC
  • Saint Petersburg, FL FULL_TIME
  • About the Customer Service Representative Position- Fully Remote

    Our customer service representative, or CSR, will act as a connection, providing product / services information and resolving developing problems that our clients might face with precision and competence.

    The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk.

    Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us.

    Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

    Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

    Customer Service Representative Responsibilities

    Handle high amounts of incoming calls

    Produce sales leads

    Identify and evaluate customers' needs to deliver satisfaction

    Build sustainable relationships of trust through open and interactive discussion

    Provide accurate, valid and comprehensive information by using the right methods / tools

    Reach personal / customer service team sales targets and call handling quotas

    Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

    Keep records of customer interactions, process customer accounts, and file documents

    Follow communication procedures, guidelines, and policies

    Go the extra mile to engage customers

    Customer Service Representative Requirements

    Some proven customer support experience or experience as a client service representative

    Strong phone administration skills and active listening capabilities

    Experience with CRM systems and practices

    Customer orientation and capacity to adapt / respond to different types of characters

    Exceptional communication and presentation skills

    Ability to multi-task, prioritize, and control time effectively

    • High school degree
    • Last updated : 2024-06-15

  • 1 Month Ago

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Sr. Customer Service Representative - Tampa, FL
  • Signode -Sr. Customer Service Representative
  • Tampa, FL FULL_TIME
  • Sr. Customer Service Representative - Tampa, FL Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees world...
  • 10 Days Ago

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Customer Service Representative (Full-Time/Seasonal)
  • Press-One Customer Care
  • Wichita, KS FULL_TIME
  • We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
  • 21 Days Ago

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Telephone Survey Representative
  • American Customer Care Inc
  • Montoursville, PA FULL_TIME
  • NEW OPPORTUNITIES IN MONTOURSVILLE EXPLORE THE POSSIBILITIES!! American Customer Care (ACC) located in Montoursville; PA is seeking to hire individuals who have a passion for helping people. Re-imagin...
  • 2 Days Ago

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Charlotte, NC PART_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring part-time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 1 Month Ago

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Fayetteville, AR PART_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home in Fayetteville! Now hiring part-time staff until July 2024 Why you and why us? Who are our Customer Service Representatives? The...
  • 22 Days Ago

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Sr. Customer Care Representative
  • Lennar Homes
  • Chantilly, VA
  • It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and...
  • 7/23/2024 12:00:00 AM

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Customer Care Representative
  • GuildQuality Inc.
  • Chantilly, VA
  • Created: May 1st 2021 **Customer Care Representative** Full-time employee Chantilly, VA **Overview:**This position is pr...
  • 7/23/2024 12:00:00 AM

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Sales & Customer Care Representative
  • ECI Group
  • Falls Church, VA
  • Job Description Job Description We are an outsourced marketing agency looking for a Sales & Customer Care Representative...
  • 7/22/2024 12:00:00 AM

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Customer Care Representative
  • Lennar Corp.,
  • Chantilly, VA
  • It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and...
  • 7/20/2024 12:00:00 AM

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Sr. Customer Care Representative
  • Lennar Corp.,
  • Chantilly, VA
  • It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and...
  • 7/20/2024 12:00:00 AM

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U-Box Customer Care Representative (CDL A)
  • U-Haul
  • Hyattsville, MD
  • Location: 2421 Chillum Rd, Hyattsville, Maryland 20782 United States of America Have you ever wished the open road could...
  • 7/20/2024 12:00:00 AM

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U-Box Customer Care Representative (CDL)
  • U-Haul
  • Springfield, VA
  • Location: 5285 Port Royal Rd, Springfield, Virginia 22151 United States of America Have you ever wished the open road co...
  • 7/20/2024 12:00:00 AM

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U-Box Customer Care Representative (CDL A)
  • Transforce
  • Hyattsville, MD
  • Return to Job Search U-Box Customer Care Representative (CDL A) Have you ever wished the open road could be your office?...
  • 7/20/2024 12:00:00 AM

Income Estimation for Customer Care Representative jobs
$35,435 to $44,410