Customer Care Supervisor jobs in Portsmouth, OH

The Customer Care Supervisor trains and coaches staff in standard policies, procedures, and best practices. Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Being a Customer Care Supervisor may monitor staff performance and have responsibility for hiring and performance appraisal. Identifies opportunities for operational improvements and implements solutions. In addition, Customer Care Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Care Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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PCA (Personal Care Attendant)
  • Wise Medical Staffing Home Care
  • Piketon, OH FULL_TIME
  • PCA (Personal Care Aide)


    Responsibilities:

    • Provide personal care assistance to individuals.
    • Assist with activities of daily living, including bathing, dressing, grooming, and toileting.
    • Assist with meal planning, preparation, and feeding.
    • Provide companionship and engage in activities to promote socialization and mental stimulation.
    • Clean and maintain a safe and sanitary environment for clients.

    Skills:

    • Excellent communication and interpersonal skills to interact effectively with clients, their families, and other healthcare professionals.
    • Compassion and empathy for individuals.
    • Ability to follow instructions accurately and maintain confidentiality.
    • Strong organizational skills to manage multiple tasks efficiently.
    • Flexibility to adapt to changing client needs and work schedules.

    Note: Experience working in nursing homes, home care settings, or assisted living facilities is preferred but not required. Training will be provided.


    If you are passionate about providing quality care to individuals in need and making a positive impact on their lives, we encourage you to apply.


    #IND3

    Job Types: Full-time, Part-time

    Pay: $12.00 - $14.00 per hour


    Benefits:

    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Mileage reimbursement
    • Referral program
    • Vision insurance

    Schedule:

    • Choose your own hours
    • Day shift
    • Evening shift
    • Monday to Friday
    • Rotating weekends
    • Weekends as needed

    Work Location: In person

  • 6 Days Ago

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PCA (Personal Care Aide)
  • Wise Medical Staffing Home Care
  • Pedro, OH FULL_TIME
  • PCA (Personal Care Aide) Responsibilities: Provide personal care assistance to individuals. Assist with activities of daily living, including bathing, dressing, grooming, and toileting. Assist with me...
  • 6 Days Ago

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PCA (Personal Care Aide)
  • Wise Medical Staffing Home Care
  • Jackson, OH FULL_TIME
  • PCA (Personal Care Aide) Responsibilities: Provide personal care assistance to individuals. Assist with activities of daily living, including bathing, dressing, grooming, and toileting. Assist with me...
  • 17 Days Ago

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PCA (Personal Care Aide)
  • Wise Medical Staffing Home Care
  • Portsmouth, OH FULL_TIME
  • PCA (Personal Care Aide)Responsibilities:Provide personal care assistance to individuals.Assist with activities of daily living, including bathing, dressing, grooming, and toileting.Assist with meal p...
  • 2 Months Ago

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Direct Support Professional at Assurance Care Systems
  • Assurance Care Systems
  • Portsmouth, OH FULL_TIME,PART_TIME
  • The following is a summary of the role and responsibilities of a DSP this role includes but are not limited to the following: Be a personal companion to clients and act as a supportive friend serving ...
  • 19 Days Ago

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Advanced Practitioner - Urgent Care Float
  • SOMC Medical Care Foundation Inc
  • Wheelersburg, OH FULL_TIME
  • OPPORTUNITY: Full-time, hospital employed Urgent Care opportunity that will float to the following locations: Portsmouth Family Health Center Waverly Family Health Center West Union Family Health Cent...
  • 26 Days Ago

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0 Customer Care Supervisor jobs found in Portsmouth, OH area

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Team Member - No Experience Required
  • Tractor Supply
  • Portsmouth, OH
  • Overall Job Summary This position is responsible for interacting with customers and team members, supporting selling ini...
  • 12/13/2024 12:00:00 AM

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MANAGER TRAINEE
  • AutoZone, Inc.
  • Portsmouth, OH
  • The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignme...
  • 12/13/2024 12:00:00 AM

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TM Technical Services Specialist (hybrid schedule) - AZ, CA, CO, ID, NV, TX, or UT
  • Zions Bancorporation
  • Piketon, OH
  • Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great bank...
  • 12/12/2024 12:00:00 AM

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Licensed Practical Nurse OCU
  • Southern Ohio Medical Center
  • Portsmouth, OH
  • Date Published: 03/24/2024 REPORTING RELATIONSHIPS Reports to: Nurse Manager GENERAL SUMMARY Works under the supervision...
  • 12/12/2024 12:00:00 AM

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PT Supply Chain Admin Assistant - Work From Home
  • Smart Distribution
  • Portsmouth, OH
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Supply Chain Admin Assistant you'l...
  • 12/12/2024 12:00:00 AM

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RSS Shift Lead
  • The Counseling Center
  • Portsmouth, OH
  • Position: RSS Shift Lead Position Status: Full Time Department: Crisis Center JOB SUMMARY The Shift Lead position provid...
  • 12/12/2024 12:00:00 AM

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Asst Lab Mgr-Micro-TC
  • Southern Ohio Medical Center
  • Portsmouth, OH
  • Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process...
  • 12/11/2024 12:00:00 AM

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Admission Coordinator
  • Heartland Hospice
  • Lucasville, OH
  • Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home healt...
  • 11/21/2024 12:00:00 AM

Portsmouth is a city in and the county seat of Scioto County, Ohio, United States. Located in southern Ohio 41 miles (66 km) south of Chillicothe, it lies on the north bank of the Ohio River, across from Kentucky, just east of the mouth of the Scioto River. The population was 20,226 at the 2010 census. Portsmouth is at the confluence of the Ohio, Scioto, and Little Scioto rivers. It is a midway point among four major cities: Charleston, West Virginia, Cincinnati and Columbus, Ohio; and Lexington, Kentucky, each of which are approximately ninety miles away (roughly a two-hour drive). Much of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Care Supervisor jobs
$65,109 to $86,991
Portsmouth, Ohio area prices
were up 1.3% from a year ago