Customer Experience Consultant jobs in Appleton, WI

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Customer experience
  • Marshalls
  • Appleton, WI FULL_TIME
  • JOB DESCRIPTION

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering.

    Posting Notes : Marshalls Store 1389 3825 E Calumet St, Suite 1200 Appleton WI 54915

    Opportunity : Contribute To The Growth Of Your Career

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

    • Creates a positive internal and external customer experience
    • Promotes a culture of honesty and integrity; maintains confidentiality
    • Takes an active role in training and mentoring Associates on front end principles
    • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
    • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
    • Addresses customer concerns and issues promptly, ensuring a positive customer experience
    • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
    • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
    • Provides and accepts recognition and constructive feedback
    • Partners with Management on Associate training needs to increase effectiveness
    • Ensures adherence to all labor laws, policies, and procedures
    • Promotes credit and loyalty programs
    • Supports and participates in store shrink reduction goals and programs
    • Promotes safety awareness and maintains a safe environment
    • Other duties as assigned

    Who We Are Looking For : You!

    • Available to work flexible schedule, including nights and weekends
    • Strong understanding of merchandising techniques
    • Capable of multi-tasking
    • Strong communication and organizational skills with attention to detail
    • Able to respond appropriately to changes in direction or unexpected situations
    • Team player, working effectively with peers and supervisors
    • Able to train others
    • 1 year retail and 6 months of leadership experience

    This position has a starting pay range of $15.00 to $15.50 per hour.

    Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

    • Benefits include : Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts;
    • pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for : 401(k) match;
    • medical / dental / vision; HSA; health care FSA; life insurance; short / long term disability; paid parental leave; paid holidays / vacation / sick;

    auto / home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

    Contact your TJX representative for more information.

    Applications for this position are always accepted.

    We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.

    Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

    In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

    Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

    We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Posting Notes : Marshalls Store 1389 3825 E Calumet St, Suite 1200 Appleton WI 54915

    Last updated : 2024-03-03

  • 13 Days Ago

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Customer experience
  • TJX Companies, Inc.
  • Appleton, WI FULL_TIME
  • All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the every...
  • 13 Days Ago

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Customer Experience Professional
  • BOSTON INC
  • Plover, WI FULL_TIME
  • Are you motivated to support others and passionate about providing a positive customer experience? Join our Customer Experience Team at Ashley HomeStore! We are hiring a Full-Time Customer Experience ...
  • 9 Days Ago

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Customer Experience Specialist
  • Wabash
  • Fond du Lac, WI FULL_TIME
  • About the Role: A Customer Experience Specialist at Wabash will process quotes and orders that may require collaboration with additional resources for processing more complex/custom quotes and orders....
  • 13 Days Ago

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Customer Experience Specialist
  • Uncle Mike's Bake Shoppe
  • Appleton, WI FULL_TIME
  • Customer Experience Specialist - Appleton. Apply Now. Previously known as a sales clerk. Sells bakery products, provides excellent customer service, creates/maintains displays, assists with stocking s...
  • 14 Days Ago

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Customer Experience Specialist - Oshkosh
  • Goodwill NCW Jobs
  • Oshkosh, WI OTHER
  • Job Details Job Location: Oshkosh Store - Oshkosh, WI Position Type: Full Time Salary Range: Undisclosed Job Shift: FT40 DescriptionHow this Role Supports our Mission of Elevating People by Eliminatin...
  • 14 Days Ago

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0 Customer Experience Consultant jobs found in Appleton, WI area

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FT Customer Experience Specialist - Work From Home>
  • RealSelf
  • Menasha, WI
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As ...
  • 3/19/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Menasha, WI
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/19/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • SEEK Careers Staffing
  • Appleton, WI
  • Job Description Job Description Shipping Coordinator Looking to work for work on 1st shift? How about working for a grea...
  • 3/18/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • APFusion
  • Menasha, WI
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • LoanMax Title Loans
  • Appleton, WI
  • Loan Max Title Loans - Customer Service Representative Are you looking for a stable, full time, entry level position wit...
  • 3/15/2024 12:00:00 AM

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Store Director - Wisconsin
  • Meijer, Inc.
  • Appleton, WI
  • Are you looking to be a part of a growing organization? Do you have a passion for developing future leaders? Then consid...
  • 3/15/2024 12:00:00 AM

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FT Client Experience Specialist - Work From Home>
  • SmartAsset
  • Menasha, WI
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401K / PTO / Home office stipen...
  • 3/15/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Appleton, WI
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 2/20/2024 12:00:00 AM

Appleton is a city in Outagamie (mostly), Calumet, and Winnebago counties in the U.S. state of Wisconsin. One of the Fox Cities, it is situated on the Fox River, 30 miles (48 km) southwest of Green Bay and 100 miles (160 km) north of Milwaukee. Appleton is the county seat of Outagamie County. The population was 72,623 at the 2010 census. Of this, 60,045 were in Outagamie County, 11,088 in Calumet County, and 1,490 in Winnebago County. Appleton is the principal city of the Appleton, Wisconsin Metropolitan Statistical Area, which is included in the Appleton-Oshkosh-Neenah, Wisconsin Combined Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Experience Consultant jobs
$62,914 to $78,659
Appleton, Wisconsin area prices
were up 1.3% from a year ago

Customer Experience Consultant
Support Account Managers in the review of client programs and providing best practice advice on next steps.
December 25, 2022
Demonstrates ability to lead planning in conjunction with account management, along with designing and delivering executive level client facing activities and deliverables.
March 28, 2023
Assist clients in building CX capabilities to better understand customer value drivers and make choices about how to best serve their target customer through various digital channels.
April 02, 2023
Lead consultative discussions and product demonstrations in defined strategic accounts, as well as product offerings that require specialized support (such as InterQual Customize, Inter-rater reliability, etc.
April 10, 2023
Action orientation, and the ability to provide practical advice driving demonstrable customer success linked to business results.
April 28, 2023