Customer Experience Consultant jobs in Germantown, TN

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Project Manager
  • ComTec Consultant
  • Alamo, TN CONTRACTOR
  • Job Title: Project Manager

    Traveling Required: 25% (Domestic - Tennessee)

    Location: Alamo ,TN

    Requirements:

    -Minimum 5 years of experience performing similar tasks such as planning, scheduling and cost control efforts for all project phases. Maintaining and analyzing actual and forecasted schedules, cost and risk. Monitor, report and manage deviations

    - PMP Certification

    -Bachelor's Degree in engineering, business or related field

    Job Description:

    Ensures projects follow sound methodology and execution practices in accordance with internal standard procedures. Ensures that an integrated schedule and cost control performance measurement process for the project’s entire scope of work is provided.

    - Analyzes project requirements with project team, checks that all essential work activities have been identified in sufficient detail to serve as a basis for developing realistic project schedules. Defines, jointly with the project team, project work and cost breakdown structure, develops and maintains properly linked, required resource loaded/integrated, baseline and current schedules that provide time phased baseline, actual and forecast data for project. Monitors project progress and regularly analyzes project critical paths to ensure all critical path activities and project milestones are progressed to the plan, notifies Project Managers of any deviations or scheduling issues, and provides input for optimizing resources. Issues progress reports, program updates and productivity data on a regular basis and as requested by customers and stakeholders.

    - Cost, revenue and cash flow management Establishes a baseline plan for cost and cash flow performance measurement. Works with project team to define the necessary resources for project completion, evaluating the work breakdown structure and standard productivity. Accurately monitors costs and project cash flow, maintains detailed estimate to complete and estimate at completion forecast, analyzes variances by using earned value management techniques and advises project management on any cost and cash flow issues arising.

    - Change management Works closely with engineering, construction, pre-commissioning, commissioning, client and contractors to identify potential changes in scope and quantify the impact of each change in a timely fashion. Administers the change order systems and advises the Project Manager on the cost impact of potential changes and ensures the control estimate/budget is current and reflects changes.

    - Risk management Works with project team to identify and assess the priority of project risks (e.g. schedule, cost and scope risks), maintains the risk register and proposes mitigation plans. Analyzes impact of risk on the overall timeline and costs.

    - Procurement Integrates material resource requirements with project schedule and defines procurement activities and order lead times. Regularly communicates with SCM team and updates schedules to ensure procurement activities take place in a timely way and lead times are optimized to meet schedule targets.

    - Project reviews Participates in project reviews. Composes reports and updates all required project data in Project Control systems and SAP for Management Information and Project Analysis. Communicates project progress and control issues to project management team and offers solutions.

    - Stakeholder relations Effectively communicates appropriate information to customers and other stakeholders in a timely manner and to achieve desired understanding.

    - Project administrative tasks Performs regular monthly project administrative tasks

    Job Type: Contract

    Pay: $40.00 - $46.00 per hour

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Experience:

    • project manager: 7 years (Preferred)

    License/Certification:

    • PMP (Preferred)

    Work Location: Remote

  • 14 Days Ago

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Customer experience
  • PayJoy
  • Manila, AR FULL_TIME
  • About PayJoyPayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financia...
  • 11 Days Ago

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Customer experience
  • Five Below
  • Jonesboro, AR FULL_TIME
  • At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibili...
  • 6 Days Ago

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Freelance Side Jobs - Customer Service Representative
  • Customer Service Representative - Fud
  • Memphis, TN OTHER
  • Fud, the World's First Social Hustling Community, is seeking a Freelance Side Jobs - Customer Service Representative to join our community. As an expert and mentor in our community, you will play a vi...
  • 2 Days Ago

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Shop Manager
  • A. Haaker Consultant, Inc.
  • Memphis, TN FULL_TIME
  • The4 company is involved in Commercial & Institutional Millwork on a nation wide basis. You will supervise 15 in shop personnel. You must have Millwork experience. Very low cost of living area in a su...
  • 1 Month Ago

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IT Helpdesk Analyst
  • Direct Customer Solutions LLC
  • Bells, TN FULL_TIME
  • Description: R&S Solutions is a startup 3PL pharmaceutical distribution services company in Jackson, TN. We have a new 250,000 square foot facility with state-of-the-art hardware, security, networking...
  • 12 Days Ago

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0 Customer Experience Consultant jobs found in Germantown, TN area

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Ecommerce Customer Service Lead - Southaven, MS
  • Wetherill Associates INC
  • Southaven, MS
  • ** Ecommerce Customer Service Lead - Southaven, MS** **Job Category****:** Customer Service **Requisition Number****:** ...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Collierville, TN
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Support Specialist II
  • Meridian Bioscience, Inc.
  • Memphis, TN
  • About Meridian: Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and ...
  • 4/19/2024 12:00:00 AM

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Coordinator-Customer Service - MG The Light Clinic BMG
  • Baptist Memorial
  • Germantown, TN
  • Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental ...
  • 4/18/2024 12:00:00 AM

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Customer Service Associate / Delivery Driver
  • Sherwin-Williams
  • Memphis, TN
  • Sherwin Williams is currently hiring Customer Service Associate/Delivery Drivers. This exciting opportunity is part of T...
  • 4/17/2024 12:00:00 AM

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Client Relations Representative
  • Resilience Inc
  • Collierville, TN
  • Job Description Job Description Client Relations Representative Currently, we are hiring an Entry Level Client Relations...
  • 4/16/2024 12:00:00 AM

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Office Assistant- Customer Service (Part Time)
  • MCR Safety
  • Collierville, TN
  • Job Description Job Description Reports to: Office Manager, Shelby Specialty Glove JOB SUMMARY: Responsible for performi...
  • 4/16/2024 12:00:00 AM

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Customer Advocate
  • Community Choice Financial Family of Brands
  • Memphis, TN
  • Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
  • 4/16/2024 12:00:00 AM

Germantown is a city in Shelby County, Tennessee, United States. The population was 38,844 at the 2010 census. Germantown is a suburb of Memphis, bordering it to the east-southeast. Germantown's economy is dominated by the retail and commercial service sectors; there is no heavy industry in Germantown. In the city center is the "Old Germantown" neighborhood, anchored by a railroad depot (a 1948 reproduction of the 1868 original) and railroad tracks that recall the community's earliest days of development as an outpost along the Memphis and Charleston Railroad. The city hosts many horse shows a...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Experience Consultant jobs
$61,559 to $76,968
Germantown, Tennessee area prices
were up 1.3% from a year ago

Customer Experience Consultant
Support Account Managers in the review of client programs and providing best practice advice on next steps.
December 25, 2022
Demonstrates ability to lead planning in conjunction with account management, along with designing and delivering executive level client facing activities and deliverables.
March 28, 2023
Assist clients in building CX capabilities to better understand customer value drivers and make choices about how to best serve their target customer through various digital channels.
April 02, 2023
Lead consultative discussions and product demonstrations in defined strategic accounts, as well as product offerings that require specialized support (such as InterQual Customize, Inter-rater reliability, etc.
April 10, 2023
Action orientation, and the ability to provide practical advice driving demonstrable customer success linked to business results.
April 28, 2023