Customer Experience Consultant jobs in Racine, WI

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Customer experience
  • TJ Maxx
  • Mundelein, IL FULL_TIME
  • JOB DESCRIPTION

    From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun.

    Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

    Posting Notes : TJ Maxx Store 0671 3000 West Route 60 Mundelein IL 60060

    Opportunity : Contribute To The Growth Of Your Career

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

    • Creates a positive internal and external customer experience
    • Promotes a culture of honesty and integrity; maintains confidentiality
    • Takes an active role in training and mentoring Associates on front end principles
    • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
    • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
    • Addresses customer concerns and issues promptly, ensuring a positive customer experience
    • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
    • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
    • Provides and accepts recognition and constructive feedback
    • Partners with Management on Associate training needs to increase effectiveness
    • Ensures adherence to all labor laws, policies, and procedures
    • Promotes credit and loyalty programs
    • Supports and participates in store shrink reduction goals and programs
    • Promotes safety awareness and maintains a safe environment
    • Other duties as assigned

    Who We Are Looking For : You!

    • Available to work flexible schedule, including nights and weekends
    • Strong understanding of merchandising techniques
    • Capable of multi-tasking
    • Strong communication and organizational skills with attention to detail
    • Able to respond appropriately to changes in direction or unexpected situations
    • Team player, working effectively with peers and supervisors
    • Able to train others
    • 1 year retail and 6 months of leadership experience

    This position has a starting pay range of $15.00 to $15.50 per hour.

    Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

    • Benefits include : Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts;
    • pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for : 401(k) match;
    • medical / dental / vision; HSA; health care FSA; life insurance; short / long term disability; paid parental leave; paid holidays / vacation / sick;

    auto / home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

    Contact your TJX representative for more information.

    Applications for this position are always accepted.

    At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail.

    Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

    Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

    We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Posting Notes : TJ Maxx Store 0671 3000 West Route 60 Mundelein IL 60060

    Last updated : 2024-03-04

  • 13 Days Ago

T
Customer experience
  • Tjx
  • Mundelein, IL FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. Same with working here. Our environment is ev...
  • 13 Days Ago

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Customer experience
  • Woodland Foods
  • Waukegan, IL FULL_TIME
  • FLSA STATUS : Non-Exempt REPORTS TO : Customer Experience Manager SUPERVISES : N / A TRAVEL : 0-10% DEPARTMENT : Customer Experience JOB PURPOSE : Customer Experience Representatives (CXR) support the...
  • 13 Days Ago

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Customer experience
  • Huntington National Bank
  • Mundelein, IL FULL_TIME
  • Description Summary : Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch collea...
  • 21 Days Ago

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Customer Experience Specialist
  • ALL FLEET INC
  • Zion, IL FULL_TIME
  • We are a mobile truck and trailer repair company dedicated to providing high-quality repair and maintenance services to our customers. Our team of skilled technicians work around the clock to keep our...
  • 11 Days Ago

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Customer Experience Advocate
  • Domino Printing Sciences
  • Gurnee, IL FULL_TIME
  • Job Title: Customer Experience Advocate Compensation: $47,800 - $59,900 (based on qualifications) Position Summary This position is responsible for accurately processing customer and distributor after...
  • 11 Days Ago

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0 Customer Experience Consultant jobs found in Racine, WI area

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Customer Service Representative
  • Superior Industrial Coating, Inc.
  • Racine, WI
  • Job Description Job Description Customer Representative. We have a great opportunity for a high energetic individual tha...
  • 3/19/2024 12:00:00 AM

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FT Customer Experience Specialist - Work From Home>
  • RealSelf
  • Racine, WI
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As ...
  • 3/19/2024 12:00:00 AM

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Patient Access Representative Associate
  • Optum
  • Racine, WI
  • $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an ...
  • 3/19/2024 12:00:00 AM

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Dental Assistant/Patient Service Representative
  • Midwest Dental Group
  • Racine, WI
  • X Dental Assistant/Patient Service Representative Position in Racine, WI **Dental Assistant/patient Service Representati...
  • 3/19/2024 12:00:00 AM

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Client Services Associate
  • Ampersand, Inc.
  • Waukesha, WI
  • Job Description Job Description SUMMARY: Responsible for assisting client services and operations departments with depos...
  • 3/16/2024 12:00:00 AM

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Customer Fulfilment Associate
  • DivIHN Integration Inc
  • Racine, WI
  • DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, C...
  • 3/15/2024 12:00:00 AM

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Account Representative - Insurance Follow-up and Client Relations
  • Billing Management Inc
  • Racine, WI
  • Job Description Job Description Job Title: Account Representative - Level One \t\t\t\t\t Department: Account Representat...
  • 3/15/2024 12:00:00 AM

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Store Director - Wisconsin
  • Meijer, Inc.
  • Oak Creek, WI
  • Are you looking to be a part of a growing organization? Do you have a passion for developing future leaders? Then consid...
  • 3/15/2024 12:00:00 AM

Racine (/rəˈsiːn/ rə-SEEN) is a city in and the county seat of Racine County, Wisconsin, United States. It is located on the shore of Lake Michigan at the mouth of the Root River. Racine is located 22 miles south of Milwaukee. As of the 2010 U.S. census, the city had a population of 78,860, making it the fifth-largest city in Wisconsin. Its median home price of $103,625 makes it one of the most affordable cities in Wisconsin to buy a home. In January 2017, it was rated "the most affordable place to live in the world" by the Demographia International Housing Affordability survey. Racine is th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Experience Consultant jobs
$64,415 to $80,536
Racine, Wisconsin area prices
were up 1.8% from a year ago

Customer Experience Consultant
Support Account Managers in the review of client programs and providing best practice advice on next steps.
December 25, 2022
Demonstrates ability to lead planning in conjunction with account management, along with designing and delivering executive level client facing activities and deliverables.
March 28, 2023
Assist clients in building CX capabilities to better understand customer value drivers and make choices about how to best serve their target customer through various digital channels.
April 02, 2023
Lead consultative discussions and product demonstrations in defined strategic accounts, as well as product offerings that require specialized support (such as InterQual Customize, Inter-rater reliability, etc.
April 10, 2023
Action orientation, and the ability to provide practical advice driving demonstrable customer success linked to business results.
April 28, 2023