Customer Experience Consultant jobs in Riverton, WY

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Customer Experience Consultant
  • ClifyX
  • Midwest, WY FULL_TIME

  • Job Description :

    The Customer Experience Consultant will provide capability in Sales, Marketing & Service capability to clients in the areas of strategy, process improvement and technology implementations.

    The consultant would have a strong understanding of CX/UX concepts, understand user journeys, design thinking engagement and facilitation.

    On technology transformations, she will work closely with broader technical, delivery and consulting skills from across the company to provide both best practice market insights and practical implementation advice to clients.

    The candidate we seek will need the ability to articulate complex ideas persuasively and have a talent for showing clients that we have the right solutions to their most pressing issues.


    Responsibilities:
    .


    • Diagnose and tackle complex business situations in Digital Marketing, Sales, CRM, eCommerce or Service, designing and implementing solutions that can demonstrate benefits and value delivered
    • Execute breakthrough domain consulting engagements. Participate, lead design thinking sessions to understand business needs
    • Understand market trends, risks and opportunities, to help TCS provide insights to clients
    • Support entire sales cycles business development, proposal development, pre-sales etc. - as well as delivery of strategy and technology projects
    • On technology delivery projects, support clients through the project life cycle - from initial pitch through to solution design and activity planning, successful delivery, and knowledge capture
    • Communicate potential solutions and outcomes to clients and stakeholders
    • Ensure the client is obtaining the business benefits from the engagement

    Qualifications:

    • passion for working in customer facing roles
    • Great interpersonal, communication, facilitation and presentation skills
    • 5-10 years of relevant experience Sales, Marketing, Service industry role and/or business software consulting role
    • MBA preferred, BS/MS in related field accepted, with an excellent academic record
    • Good understanding of Design Thinking necessary
    • Familiarity with mainstream technologies such as Adobe, Salesforce, Veeva, SAP Hybris, Marketo, Pega, Oracle, MS Dynamics 365) in sales, CRM, marketing and service areas
    • Self-direction with ability to excel in a fast-paced work environment, working independently and remotely with people at all levels in an organization.
    • bility to communicate complex ideas effectively, both verbally and in writing.
    • Willingness to travel up to 75%
    1)

    Years of experience required for position: 5-10 years

    2) Location for the position
    Remote, but East Coast / Midwest preferred

    "All offers of employment extended to applicants will be conditional and will require, among other things, that the recipient of the offer of employment submit proof that s/he is fully vaccinated at that time or will submit such proof prior to determining a start date . Individuals with medical issues or sincere religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement. To the extent State legislation or executive action purports to limit TCS's ability to require vaccination for individuals who object on a basis other than medical issues or sincere religious beliefs, individual requests for an exception to TCS's generally applicable vaccination policy pursuant to relevant State regulation will be evaluated on a case-by-case basis. Individuals who receive an exemption from vaccination for any reason may be required to comply with other Covid precautions. "

    #LI-BA1

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  • 3 Days Ago

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Customer Experience Specialist
  • Loaf N Jug
  • Casper, WY FULL_TIME
  • FullTime Customer Experience Specialist Vacancy working for Loaf N Jug at Casper WY
  • 1 Day Ago

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Customer Experience Specialist
  • Farm Credit Services of America
  • Casper, WY FULL_TIME
  • Job SummaryFarm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment...
  • 2 Days Ago

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Front End Customer Experience Coor
  • TJX Companies
  • Gillette, WY PART_TIME
  • All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the every...
  • Just Posted

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Customer Experience Supervisor II - Eastridge Mall
  • JCPenney Careers 2018
  • Casper, WY FULL_TIME
  • General Description General Description:As the Customer Experience Supervisor II – You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on cu...
  • 9 Days Ago

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Asst Professor - Zoology & Physiology
  • UW Candidate Experience
  • Casper, WY FULL_TIME
  • The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/...
  • 20 Days Ago

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0 Customer Experience Consultant jobs found in Riverton, WY area

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Mental Health Counselor
  • Equus
  • Riverton, WY
  • Company Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainab...
  • 3/29/2024 12:00:00 AM

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HSNU08-2024-00253-Registered Nurse-Lander
  • State of Wyoming
  • Lander, WY
  • Description and Functions Open Until Filled GENERAL DESCRIPTION: Excellent opportunity for Registered Nurses to provide ...
  • 3/29/2024 12:00:00 AM

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Territory Retail Lead
  • Anderson Merchandisers, L.L.C.
  • Riverton, WY
  • WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great in...
  • 3/28/2024 12:00:00 AM

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Community Service Officer
  • City of Riverton, WY
  • Riverton, WY
  • Salary : $35,859.20 - $46,488.00 Annually Location : Riverton, WY Job Type: Full-time Job Number: 201800157 Department: ...
  • 3/28/2024 12:00:00 AM

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EHEM07-2024-00338-Disabled Veterans' Outreach Program/Business Rep-Riverton
  • State of Wyoming
  • Riverton, WY
  • Description and Functions Open Until Filled Veteran status is necessary to apply for this position GENERAL DESCRIPTION: ...
  • 3/28/2024 12:00:00 AM

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RN - Home Health & Hospice
  • Enhabit Home Health & Hospice
  • Lander, WY
  • Overview: $5,000 Sign On Bonus 30 Days of PDO annually! Are you in search of a new career opportunity that makes a meani...
  • 3/28/2024 12:00:00 AM

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Patient Scheduling Coordinator - Lander Clinic
  • St. John's Health
  • Lander, WY
  • Job Summary: St. John's Health, Lander, is a satellite clinic and the team represents the SJH brand in Fremont County. T...
  • 3/28/2024 12:00:00 AM

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Rehabilitation Specialist
  • HealthSource Chiropractic of Riverton
  • Riverton, WY
  • Job Description Job Description Benefits: PTO and other great benefits Continuous clinical and business training Company...
  • 3/27/2024 12:00:00 AM

Riverton is a city in Fremont County, Wyoming, United States. The city's population was 10,615 at the 2010 census, making it the largest city in the county overall. Riverton is located at 43°1′40″N 108°23′42″W / 43.02778°N 108.39500°W / 43.02778; -108.39500 (43.027838, −108.395077). According to the United States Census Bureau, the city has a total area of 9.87 square miles (25.56 km2), of which, 9.86 square miles (25.54 km2) is land and 0.01 square miles (0.03 km2) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Experience Consultant jobs
$60,494 to $75,634
Riverton, Wyoming area prices
were up 2.9% from a year ago

Customer Experience Consultant
Support Account Managers in the review of client programs and providing best practice advice on next steps.
December 25, 2022
Demonstrates ability to lead planning in conjunction with account management, along with designing and delivering executive level client facing activities and deliverables.
March 28, 2023
Assist clients in building CX capabilities to better understand customer value drivers and make choices about how to best serve their target customer through various digital channels.
April 02, 2023
Lead consultative discussions and product demonstrations in defined strategic accounts, as well as product offerings that require specialized support (such as InterQual Customize, Inter-rater reliability, etc.
April 10, 2023
Action orientation, and the ability to provide practical advice driving demonstrable customer success linked to business results.
April 28, 2023