Customer Experience Consultant jobs in Tennessee

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Project Manager
  • ComTec Consultant
  • Alamo, TN CONTRACTOR
  • Job Title: Project Manager

    Traveling Required: 25% (Domestic - Tennessee)

    Location: Alamo ,TN

    Requirements:

    -Minimum 5 years of experience performing similar tasks such as planning, scheduling and cost control efforts for all project phases. Maintaining and analyzing actual and forecasted schedules, cost and risk. Monitor, report and manage deviations

    - PMP Certification

    -Bachelor's Degree in engineering, business or related field

    Job Description:

    Ensures projects follow sound methodology and execution practices in accordance with internal standard procedures. Ensures that an integrated schedule and cost control performance measurement process for the project’s entire scope of work is provided.

    - Analyzes project requirements with project team, checks that all essential work activities have been identified in sufficient detail to serve as a basis for developing realistic project schedules. Defines, jointly with the project team, project work and cost breakdown structure, develops and maintains properly linked, required resource loaded/integrated, baseline and current schedules that provide time phased baseline, actual and forecast data for project. Monitors project progress and regularly analyzes project critical paths to ensure all critical path activities and project milestones are progressed to the plan, notifies Project Managers of any deviations or scheduling issues, and provides input for optimizing resources. Issues progress reports, program updates and productivity data on a regular basis and as requested by customers and stakeholders.

    - Cost, revenue and cash flow management Establishes a baseline plan for cost and cash flow performance measurement. Works with project team to define the necessary resources for project completion, evaluating the work breakdown structure and standard productivity. Accurately monitors costs and project cash flow, maintains detailed estimate to complete and estimate at completion forecast, analyzes variances by using earned value management techniques and advises project management on any cost and cash flow issues arising.

    - Change management Works closely with engineering, construction, pre-commissioning, commissioning, client and contractors to identify potential changes in scope and quantify the impact of each change in a timely fashion. Administers the change order systems and advises the Project Manager on the cost impact of potential changes and ensures the control estimate/budget is current and reflects changes.

    - Risk management Works with project team to identify and assess the priority of project risks (e.g. schedule, cost and scope risks), maintains the risk register and proposes mitigation plans. Analyzes impact of risk on the overall timeline and costs.

    - Procurement Integrates material resource requirements with project schedule and defines procurement activities and order lead times. Regularly communicates with SCM team and updates schedules to ensure procurement activities take place in a timely way and lead times are optimized to meet schedule targets.

    - Project reviews Participates in project reviews. Composes reports and updates all required project data in Project Control systems and SAP for Management Information and Project Analysis. Communicates project progress and control issues to project management team and offers solutions.

    - Stakeholder relations Effectively communicates appropriate information to customers and other stakeholders in a timely manner and to achieve desired understanding.

    - Project administrative tasks Performs regular monthly project administrative tasks

    Job Type: Contract

    Pay: $40.00 - $46.00 per hour

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Experience:

    • project manager: 7 years (Preferred)

    License/Certification:

    • PMP (Preferred)

    Work Location: Remote

  • 20 Days Ago

H
Customer experience
  • Harper Auto Wash
  • Alcoa, TN FULL_TIME
  • Job Summary Car Wash Associates are the face of Harper Auto Wash and play a crucial role in creating great customer experiences . Success requires a genuine passion for customer service, cheerfulness,...
  • Just Posted

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Customer experience
  • Unum
  • Chattanooga, TN FULL_TIME
  • When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our cl...
  • Just Posted

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Customer experience
  • TJ Maxx
  • Columbia, TN FULL_TIME
  • JOB DESCRIPTION Opportunity : Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, court...
  • 3 Days Ago

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Customer Experience
  • Absolutely Ridiculous
  • Nashville, TN FULL_TIME
  • We’re looking for an enthusiastic, highly-motivated customer experience representative to provide an excellent experience to our customers. Job seekers should have a background in service, and excepti...
  • 6 Days Ago

A
Customer Experience
  • Absolutely Ridiculous
  • Nashville, TN FULL_TIME
  • We’re looking for an enthusiastic, highly-motivated customer experience representative to provide an excellent experience to our customers. Job seekers should have a background in service, and excepti...
  • 6 Days Ago

F
Executive Vice President, Chief Client Services Officer of IT
  • Federal Reserve Bank Of New York
  • Richmond, VA
  • Executive Vice President, Chief Client Services Officer of IT page is loaded Executive Vice President, Chief Client Serv...
  • 4/24/2024 12:00:00 AM

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Client Relations Representative
  • Mid Atlantic Marketing
  • Fredericksburg, VA
  • Job Description Job Description We are seeking a Client Relations Representative to join our team! You will be responsib...
  • 4/24/2024 12:00:00 AM

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CUSTOMER EXPERIENCE CONSULTANT
  • King Eclient Sl
  • Shawnee, KS
  • **CUSTOMER EXPERIENCE CONSULTANT** **LOCATION** **YOUR ROLE** * **Business Consultant**: Understanding customers, their ...
  • 4/22/2024 12:00:00 AM

M
Customer Experience Consultant
  • Metroplusjobs
  • New York, NY
  • **Customer Experience Consultant** **Job Ref:** 71875 **Category:** Member Services **Department:** MHP CUSTOMER EXPERIE...
  • 4/22/2024 12:00:00 AM

E
Customer Experience Consultant 1
  • Emarsys UK Ltd
  • Indianapolis, IN
  • Customer Experience Consultant 1 Indianapolis **Customer Experience Consultant 1** Indianapolis Emarsys are an internati...
  • 4/21/2024 12:00:00 AM

S
Multi-Lingual Customer Experience Consultant
  • Spotnana Inc
  • **Multi-Lingual Customer Experience Consultant** at Spotnana Technology Seattle **Spotnana** *Find out why weve raised $...
  • 4/21/2024 12:00:00 AM

M
Customer Experience Consultant - New York, NY
  • Metroplusjobs
  • New York, NY
  • **Customer Experience Consultant** **Job Ref:** 71875 **Category:** Member Services **Department:** MHP CUSTOMER EXPERIE...
  • 4/20/2024 12:00:00 AM

B
Customer Experience Consultant
  • BP Energy
  • Pune, MH
  • Entity: Finance Job Family Group: Business Support Group Job Description: Key Accountabilities Implement day to day cust...
  • 4/11/2024 12:00:00 AM

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Experience Consultant jobs
$61,032 to $76,309

Customer Experience Consultant
Action orientation, and the ability to provide practical advice driving demonstrable customer success linked to business results.
April 28, 2023
Lead consultative discussions and product demonstrations in defined strategic accounts, as well as product offerings that require specialized support (such as InterQual Customize, Inter-rater reliability, etc.
April 10, 2023
Assist clients in building CX capabilities to better understand customer value drivers and make choices about how to best serve their target customer through various digital channels.
April 02, 2023
Demonstrates ability to lead planning in conjunction with account management, along with designing and delivering executive level client facing activities and deliverables.
March 28, 2023
Support Account Managers in the review of client programs and providing best practice advice on next steps.
December 25, 2022