Customer Experience Consultant jobs in Washington
Recently Added Customer Experience Consultant jobs
Lead Sales Consultant - Customer Experience
- Office Depot
-
Woodinville, WA
FULL_TIME
- Company DescriptionOffice Depot and OfficeMax completed our merger of equals on November 5th, 2013. By combining our two companies, we've become a $17 billion company and a stronger, more efficient global provider of office products, services, and solutions. Our team of associates is fully committed to setting a new standard for serving the workplaces of today and tomorrow through innovation and exceptional customer experiences.We are now your single source for all the things you need to make your workplace more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. We will continue to serve consumers and businesses in 59 countries with more than 2,200 retail stores, award winning e-commerce sites, and a dedicated business-to-business sales organization — all delivered through a global network of wholly-owned operations, joint ventures, franchisees, licensees and alliance partners. The company's portfolio of leading brands includes Office Depot, OfficeMax, OfficeMax Grand & Toy, Viking, ATIVA, TUL, FORAY and DiVOGA.Together, OfficeMax and Office Depot will deliver even better experiences for all our customers with more choices, broader access, dedicated service, everyday value, and a future filled with innovation in every aspect of our business.Job DescriptionResponsibilities: Delivers exceptional customer service by observing, listening, interacting and following up with customers/customer alerts to ensure satisfaction and issue resolution. Drives positive customer satisfaction levels and provide effective training to associates to enhance the customer experience. Lead Customer Satisfaction programs as assigned by store management, by providing reporting on metrics and making recommendations for improvement.Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Print Services sales by supporting all related current programs, new product launches and special initiatives.Coaches and motivates associates, while creating a culture that builds trust, brand loyalty and exceptional service delivery. Supports an environment that encourages creative thinking and risk taking.Responsibilities as an External Key Carrier include, but are not limited to: ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes activation and deactivation of the store’s alarm system. Responsibilities also include all cash handling, daily store balancing and system process for opening and closing of the store.Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.Proactively grows business through customer centric programs, such as Office Depot Inc. Rewards Programs.Consistently maintains store appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation. Obtains and maintains Sales Leader certification. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, I-9 Compliance etc…Performs other duties as assigned.QualificationsHigh School diploma or equivalent, Bachelor’s degree preferredBusiness, Marketing, Retail Management, or other related field preferredMinimum two years experience in retail, including a supervisory role in a sales driven customer environment.Skills and Ability:Advanced selling skillsMust be able to effectively lead and coach others in a professional environmentPossess excellent verbal and written communication skillsMust be able to execute detailed instructions in a timely and efficient mannerDemonstrated leadership capabilities, with the ability to work independently, as well as with othersMust be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguityMust possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilitiesMust possess ability to process information/merchandise through POS register systemKnowledge of POS and Work Force Management SystemsPersonal Attributes:Positive and EngagingAction OrientedIntegrity & TrustDemonstrate passion for the brand, products, services and solutions offered to our customersAdditional InformationAll candidates must apply online through our corporate site for further consideration. Please apply online at jobs.officedepot.com. Equal Employment Opportunity. Office Depot, Inc. is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.
- 1 Month Ago
Mail Sorter
- kush Consultant
-
Spokane, WA
FULL_TIME
- Roles & Responsibilities - Use of postage meter, FedEx Ship Manager software, copier equipment, calculator, desktop computer.- Sending and receiving daily mail and packages via USPS and courier.- Dist...
- 8 Days Ago
Madison Park Afternoon Nanny Needed
- The Nanny Consultant
-
Seattle, WA
PART_TIME
- A wonderful past client of mine in the Madison Park area of Seattle is looking for an afternoon nanny for their two amazing girls, ages 4 and 6. These girls are full of enthusiasm, always brimming wit...
- 22 Days Ago
Bothell Nanny Needed Part Time
- The Nanny Consultant
-
Bothell, WA
PART_TIME
- My newest clients in the Bothell area are searching for a wonderful nanny - family assistant for their adorable baby boy, who will be around three months old when the position begins. This family embr...
- 23 Days Ago
Customer experience
- TJ Maxx
-
Federal Way, WA
FULL_TIME
- JOB DESCRIPTION From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-chang...
- 1 Day Ago
Customer Experience Consultant jobs at Popular Companies
CUSTOMER EXPERIENCE CONSULTANT
- King Eclient Sl
-
Shawnee, KS
- **CUSTOMER EXPERIENCE CONSULTANT** **LOCATION** **YOUR ROLE** * **Business Consultant**: Understanding customers, their ...
- 4/22/2024 12:00:00 AM
Customer Experience Consultant
- Metroplusjobs
-
New York, NY
- **Customer Experience Consultant** **Job Ref:** 71875 **Category:** Member Services **Department:** MHP CUSTOMER EXPERIE...
- 4/22/2024 12:00:00 AM
Customer Experience Consultant
- 2020 Tech Iq
-
Fairfax, VA
- Job Description Job Description ABOUT THE OPPORTUNITYMust be a United States citizen holding Top Secret Clearance with f...
- 4/22/2024 12:00:00 AM
Customer Experience Consultant 1
- Emarsys UK Ltd
-
Indianapolis, IN
- Customer Experience Consultant 1 Indianapolis **Customer Experience Consultant 1** Indianapolis Emarsys are an internati...
- 4/21/2024 12:00:00 AM
Multi-Lingual Customer Experience Consultant
- Spotnana Inc
-
- **Multi-Lingual Customer Experience Consultant** at Spotnana Technology Seattle **Spotnana** *Find out why weve raised $...
- 4/21/2024 12:00:00 AM
Customer Experience Consultant - New York, NY
- Metroplusjobs
-
New York, NY
- **Customer Experience Consultant** **Job Ref:** 71875 **Category:** Member Services **Department:** MHP CUSTOMER EXPERIE...
- 4/20/2024 12:00:00 AM
Customer Experience Consultant
- BP Energy
-
Pune, MH
- Entity: Finance Job Family Group: Business Support Group Job Description: Key Accountabilities Implement day to day cust...
- 4/12/2024 12:00:00 AM
Customer Experience Consultant
- BP Energy
-
Pune, MH
- Entity: Finance Job Family Group: Business Support Group Job Description: Key Accountabilities Implement day to day cust...
- 4/12/2024 12:00:00 AM
About Washington
Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Customer Experience Consultant jobs
$71,050 to $88,835
Most Popular Cities in Washington for Customer Experience Consultant Jobs
What does a Customer Experience Consultant do?
Customer Experience Consultant
Action orientation, and the ability to provide practical advice driving demonstrable customer success linked to business results.
April 28, 2023
Lead consultative discussions and product demonstrations in defined strategic accounts, as well as product offerings that require specialized support (such as InterQual Customize, Inter-rater reliability, etc.
April 10, 2023
Assist clients in building CX capabilities to better understand customer value drivers and make choices about how to best serve their target customer through various digital channels.
April 02, 2023
Demonstrates ability to lead planning in conjunction with account management, along with designing and delivering executive level client facing activities and deliverables.
March 28, 2023
Support Account Managers in the review of client programs and providing best practice advice on next steps.
December 25, 2022