BRIEF COMPANY DE SCRIPTION : Logo Mats, LLC is a division of Mountville Mills, Inc., headquartered in LaGrange, Georgia.
The company is the premier supplier of floor mats to the promotional products and ad specialty industry. We are known worldwide for our superior customer service, development, and marketing of innovative products.
JOB SUMMARY : The primary responsibility of this position is to world class customer service to our customers, including, but not limited to : providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.
to ensure 100% customer satisfaction. This position will also focus on processing, investigating, and resolving customer freight claims.
ESSENTIAL FUNCTIONS OF THE JOB :
Process freight c laims entry in a timely manner. File claims with carriers related to customer quantity shortages, quality issues and transit related cargo loss damage.
Document recovery of various claims issues and communicate status of claims with customer.
Local Candidates Only No Relocation Assistance Provided
QUALIFICATIONS :
COMPENSATION : Starting at $18 / hour. Based on experience and qualifications.
BENEFITS : Logo Mats, LLC offers a comprehensive benefits package including medical, dental, and vision insurance as well as life insurance, disability insurance, and 401(k) with profit sharing.
WORK HOURS : General office hours, Monday - Friday 8am-5pm, plus occasional overtime. After completion of initial training process, a hybrid work schedule may be adopted.
We offer staff the opportunity to work remotely from home 1-2 days per week.
Last updated : 2024-03-28
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