Customer Experience Coordinator jobs in Philadelphia, PA

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Customer Experience Coordinator
  • Weis Markets
  • Norristown, PA FULL_TIME
  • Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

    Job Description:

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    The associate is responsible for the functions below, in addition to other duties as assigned:

    • Directs the flow of customers through the Front End.  Makes sure there are sufficient checkouts open to properly and efficiently service customers, keeping wait time to a minimum.  Monitors breaks and lunches so customer service is not interrupted.
    • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
    • Enforces security and cash control procedures to identify and prevent losses.  Assists cashiers with getting change, checking prices, voids, refunds, etc. Conducts unannounced audits on cashiers.
    • Monitors the performance of cashiers and lot attendants and provides feedback to management. Follows and enforces all front-end policies and procedures. Participates in training/retraining of front-end associates to ensure high levels of productivity, speed, accuracy, and courtesy to customers.  Assists to enforce and adhere to company policies and procedures as well as government regulations and laws.  
    • Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.
    • Assist customer service with answering phone calls with a polite and positive attitude. Uses intercom for necessary announcements or pages.
    • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. 
    • Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
    • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
    • Responsible for general sanitation in the department.  Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
    • Ensures smooth function of department and store by cooperating with co-workers and superiors.
    • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.

    SUPERVISORY RESPONSIBILITIES

    This position currently has no supervisor responsibilities.

    QUALIFICATION REQUIREMENTS

    To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

    Education and/or experience completed or working towards a high school diploma or general education degree (GED). No prior experience required.

    Weis Markets is an Equal Opportunity Employer:  Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

  • 1 Month Ago

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Full Time Customer Experience Coordinator
  • TJX Companies
  • Philadelphia, PA FULL_TIME
  • Opportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer serv...
  • Just Posted

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Customer Experience & Residential Installation Coordinator
  • John Cipollone, Inc.
  • Havertown, PA FULL_TIME
  • The Customer Experience & Residential Installation Coordinator is charged with different but complementary roles: Direct support of the business Owner Direct support of the Installation Department Gen...
  • 11 Days Ago

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Retail Customer Experience Coordinator Full Time
  • TJX Companies
  • Cherry Hill, NJ FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
  • 1 Day Ago

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Salon Coordinator
  • Sport Clips - Coordinator - PA203
  • Collegeville, PA FULL_TIME
  • Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. ...
  • 19 Days Ago

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Customer experience
  • British Airways
  • Philadelphia, PA FULL_TIME
  • Find out how you can become part of our exemplary customer service team. A team focused on delivering the very best of hospitality, creating memorable journeys for customers, as the face of British Ai...
  • 24 Days Ago

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0 Customer Experience Coordinator jobs found in Philadelphia, PA area

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Store Customer Experience Coordinator (20) Camden
  • TD Bank Group
  • Camden, NJ
  • We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a d...
  • 3/28/2024 12:00:00 AM

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Store Customer Experience Coordinator/15th & JFK-30hrs
  • TD Bank Group
  • Philadelphia, PA
  • We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a d...
  • 3/28/2024 12:00:00 AM

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Customer Service Coordinator
  • McCollister's Global Services
  • Burlington, NJ
  • Job Description Job Description McCollister's Global Services, a leader in logistics and transportation is looking for a...
  • 3/26/2024 12:00:00 AM

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Store Customer Experience Coordinator (40hrs) Levittown
  • TD Bank Group
  • Levittown, PA
  • We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a d...
  • 3/26/2024 12:00:00 AM

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Facilities Customer Service Coordinator - Interior Services
  • EMCOR Group
  • Norristown, PA
  • ** Facilities Customer Service Coordinator - Interior Services** **Job Category****:** Operations Services **Requisition...
  • 3/26/2024 12:00:00 AM

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Store Customer Experience Coordinator (US)/Woodhaven Rd
  • TD Bank Group
  • Philadelphia, PA
  • We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a d...
  • 3/25/2024 12:00:00 AM

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Customer Service Coordinator
  • Lesaffre Yeast Corporation
  • West Chester, PA
  • ** Customer Service Coordinator** **Job Category****:** Industry **Requisition Number****:** CUSTO001808 Showing 1 locat...
  • 3/25/2024 12:00:00 AM

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Security Operations Account Manager
  • Allied Universal®
  • Philadelphia, PA
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/20/2024 12:00:00 AM

Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most populous U.S. city, with a 2017 census-estimated population of 1,580,863. Since 1854, the city has been coterminous with Philadelphia County, the most populous county in Pennsylvania and the urban core of the eighth-largest U.S. metropolitan statistical area, with over 6 million residents as of 2017[update]. Philadelphia is also the economic and cultural anchor of the greater Delaware Valley, located along the lower Delaware and Schuylkill Rivers, wit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Experience Coordinator jobs
$41,667 to $51,889
Philadelphia, Pennsylvania area prices
were up 1.0% from a year ago

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