Customer Experience Officer jobs in the United States

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Customer Experience Specialist
  • Customer Service Manager
  • Wheeling, IL FULL_TIME
  • Customer Experience Specialist – Wheeling, IL

    $58,000-$62,000 annually 10% bonus 401K w/ match and full benefits package on first day! Never work a holiday or weekend again!

    Monday-Friday 8am-5pm!

    This position is 100% in office.

    Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting and recommending products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    Our company specializes in supplying custom home décor products in Wheeling, IL and has been in business for over 46 years and is looking to expand. We specialize in over 150 different products that are shipped to clients throughout the mid-west. As we continue to grow, we’re looking to hire a Customer Experience Specialist.

    Our goal is to be relationship based, problem solvers and solution providers with customers relying on our superior service levels, product knowledge, order completion rates and competitive pricing. Not only is the Customer Experience Specialist function a critical position within the organization, but we also expect the person hired will bring value to the company in a way that foster ideas and actions that enhance our service culture, efficiency, and productivity.

    Responsibilities:

    • Work within a team environment where passion and dedication to our clients is priority
    • Develop in-depth knowledge of our product line to better aid with customer selection
    • Receive, review, and enter incoming client purchase orders and return requests in a timely manner
    • Maintain customer relationships and a thorough understanding of their needs while ensuring customer information is documented and maintained effectively
    • Troubleshoot basic product issues and escalate to engineering team if unresolved
    • Ensure customer satisfaction and assist with issues/concerns
    • Provide information on pricing, stock availability, products, application, and lead times

    Requirements:

    • Ideally 2-3 years of customer service experience
    • Ability to work in a fast-paced environment
    • Strong communicator with demonstrated phone skills and etiquette
    • Knowledge of Microsoft Word, Excel, and Outlook
  • 7 Days Ago

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Program Specialist
  • Vet Customer Experience (VCE)
  • Columbia, DC FULL_TIME
  • This position is located in the Veterans Experience Office (VEO), Enterprise Measurement and Design Directorate (EMD). The Secretary of the Department of VA is working to rebuild trust with Veterans a...
  • 21 Days Ago

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Senior Regulatory Officer
  • NSW Department of Customer Service
  • Sydney, FL FULL_TIME
  • Information and Privacy Commission - 2 x Senior Regulatory OfficersManage and resolve complaints and reviews relating to information access and privacySupervise, mentor and lead Regulatory Officers in...
  • 11 Days Ago

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Information Systems Security Officer
  • CVP (Customer Value Partners)
  • Rockville, MD FULL_TIME
  • Job DescriptionCVP is an award-winning healthcare and next-gen technology consulting firm recognized for excellence and innovation in the solutions we have provided our clients across healthcare, nati...
  • 29 Days Ago

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Information System Security Officer
  • Customer Value Partners, Inc
  • Washington, DC FULL_TIME
  • Overview CVP is an award-winning healthcare and next-gen technology consulting firm recognized for excellence and innovation in the solutions we have provided our clients across healthcare, national s...
  • 1 Month Ago

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Executive Director Multi-Channel Technology
  • US Vet Customer Experience (VCE)
  • Washington, DC FULL_TIME
  • Duties The Multi-Channel Technology (MCT) Director is aligned under the Veterans Experience Office (VEO) and is responsible for ensuring that services and information offered via web self-service and ...
  • 26 Days Ago

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Client Service Associate
  • Gallagher Global Brokerage
  • Washington, DC
  • Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's g...
  • 7/21/2024 12:00:00 AM

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Client Service Associate
  • JTB INTERNATIONAL INC
  • McLean, VA
  • Job Description Job Description Global Advisor Group provides financial planning and wealth management services to clien...
  • 7/21/2024 12:00:00 AM

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Client Service Associate
  • Signature Estate & Investment Advisors, LLC
  • McLean, VA
  • Job Description Job Description JOB TITLE: Client Service Associate EMPLOYER: Signature Estate and Investment Advisors I...
  • 7/20/2024 12:00:00 AM

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Client Services Associate - Financial Services | (URGENT HIRE)
  • Confidential
  • Reston, VA
  • Are you passionate about providing exceptional customer service and solving problems? Join our team as a Client Service ...
  • 7/20/2024 12:00:00 AM

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Client Service Associate
  • Gallagher
  • Washington, DC
  • Introduction: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's ...
  • 7/19/2024 12:00:00 AM

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Client Services Associate
  • SPS-North America
  • Washington, DC
  • Job Overview: The Office Services Associate provides exceptional office and mail services, delivering operational functi...
  • 7/19/2024 12:00:00 AM

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Client Services Coordinator
  • BAYADA Home Health Care
  • Falls Church, VA
  • BAYADA Home Health Care has an immediate opening for a Client Services Associate/Coordinatorin our Falls Church, VA Home...
  • 7/19/2024 12:00:00 AM

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Client Service Associate
  • Financial Services Advisory, Inc.
  • Rockville, MD
  • Job Description Job Description The Client Service Associate (CSA) I, serves as a liaison between clients and financial ...
  • 7/18/2024 12:00:00 AM

Income Estimation for Customer Experience Officer jobs
$76,261 to $92,628