Customer Information Center Manager jobs in the United States

Customer Information Center Manager is responsible for managing the customer information center staff, activity, and goals. Ensures that staff has all necessary information needed to provide technical support to end-users of the organization's products. Being a Customer Information Center Manager may interact with teams responsible for installation/implementation to ensure client expectations are met. Requires a bachelor's degree in area of specialty. Additionally, Customer Information Center Manager typically reports to a head of a unit/department. The Customer Information Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Information Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Customer Service Representative
  • IPM Medical Group
  • Portland, OR
  • Integrated Pain Management (IPM) offers a full complement of pain therapies, from highly ... Our center is committed to providing the highest level of patient service. From its inception, our ...
  • 1 hour ago

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Customer Operations Manager
  • Hyundai MnSOFT Inc.
  • Irvine, CA
  • Call Center Management includes: * Handle escalated customer issues from call center. Escalations ... The company is a cloud-based geographic information system (GIS) provider including server-based ...
  • 1 hour ago

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Technical Call Center Manager / Business Analyst (State Gov't, NO C2C)
  • SunPlus Data Group, Inc
  • Columbia, SC
  • ... INFORMATION RESOURCES IN THE SHORTEST POSSIBLE CALL TIME. * REPEATS THE TESTING PROCEDURE AS NEEDED ... EXCEPTIONAL INTERPERSONAL, CUSTOMER SERVICE, PROBLEM-SOLVING, VERBAL AND WRITTEN COMMUNICATION, AND ...
  • 3 hours ago

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Inbound Call Center Customer Service Representative
  • WorkHorse Personnel
  • Mira Loma, CA
  • Document customer feedback manually or online and refer to appropriate manager for follow-up * ... Provide accurate information regarding our services and service guidelines * Perform duties in ...
  • 3 hours ago

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Call Center Director
  • Shield HealthCare
  • Santa Clarita, CA
  • Company Information: Shield Healthcare has been a leader in medical supplies since 1957 and is a ... on customer satisfaction. We have an overall satisfaction rating of 99% and take pride in ...
  • yesterday

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CSR/Customer Service/Call Center/Customer Support/Customer Care
  • BCforward
  • West Sacramento, CA
  • BCforward is seeking a highly motivated and experienced CSR/Customer Service/Call Center/Customer ... management, software development, and strategic IT planning. BCforward assures clients onā€time ...
  • yesterday

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Dispatcher Customer Service
  • IT RESOURCE SOLUTIONS
  • San Jose, CA
  • Acts as an information source for company Managers on field information. * Receives customer ... Dispatches Service Technicians and equipment from Service Center or diverts equipment in route, if ...
  • yesterday

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1939 - Customer Service Representative - Full Time
  • Purpose Financial
  • Warwick, RI
  • Actively assist in meeting the center's performance metrics as defined by management. Understand ... Enter customer and transaction information accurately into the point of sales system, and create ...
  • 2 days ago

Income Estimation for Customer Information Center Manager jobs
$99,441 to $141,588