Customer Information Center Manager jobs in Muskegon, MI

Cedar Fair is seeking a Manager Information Technology at Michigan's Adventure. This position will manage the day-to-day IT operations to ensure optimal systems operations. Develop and implement career plans for team members. Oversee IT projects to ensure they are meeting business needs and aligning with corporate IT standards and guidelines.

• Manages IT team ensuring department performance and meets Cedar Fair standards
• Oversee management of park technology and computer systems
• Manage IT staff through training and coaching employees, communicating job expectations and appraising their performance
• Communicate effectively with diverse teams across the company, internal divisions and external vendors on support updates, and project planning
• Plan, establish, and manage IT projects and will serve as a liaison between the business and technical aspects of assigned projects. Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project
• Establishes and implements project communication plans, providing status updates to affected staff and stakeholders
• Ensuring support staffing is covered for all Cedar Point properties during operating calendars

• Associate's degree / vocational or technical school required.
• Bachelor's degree preferred.
• 2-4 years’ work-related experience required.
• Proven working experience as an IT Manager or relevant experience.
• Knowledge of computer networks, network administrations and network installations.
• Managing vendors and integrators to accomplish complex projects
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
• Ability to work nights, weekends, and holiday periods to meet business needs.
• Must possess a valid Driver's License

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