Customer Information Center Supervisor jobs in Anderson, IN

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Maintenance Supervisor
  • Regency Multifamily Career Center
  • Noblesville, IN FULL_TIME
  • Join Our Team of Dynamic Real Estate Professionals!

    Are you ready to embark on an exciting journey with Regency Multifamily? We're constantly moving our culture and opportunities forward, guided by our core values of integrity, commitment, innovation, and excellence. At Regency, we prioritize our employees' growth, fulfillment, and well-being, fostering an environment where everyone is empowered to learn, perform, and succeed.

    Benefits That Go Beyond the Ordinary:

    • Comprehensive Health Benefits: We offer competitive health, dental, and vision insurance plans to ensure you and your family stay healthy and happy.
    • Financial Security: Take charge of your future with our 401(k)-retirement savings plan.
    • Embrace Work-Life Harmony: Revel in ample paid time off, encompassing holidays and your Birthday, fostering rejuvenation and cherished moments with family and friends.

    • Regency Cares: Join us in making a difference in our communities. Employees are empowered to volunteer to enrich community initiatives. We provide up to 16 hours of paid time for Regency Cares endorsed activities.

    • Opportunity for Advancement: We believe in investing in our employees' growth and development, offering educational and professional programs to support your career aspirations.

    • Bonus Program: Recognizing your hard work and dedication, we offer a bonus program for every level.

    • Dynamic Work Environment: Join our award-winning team and work in a supportive and collaborative environment where your contributions are valued and recognized.
    • Tuition Reimbursement: Empower Your Career: Regency invests in your growth. Eligible employees receive financial support for approved external courses, enhancing professional skills and boosting business knowledge. Elevate your career with us today!

     

    About the Position: 
    Join our dynamic team as a Maintenance Supervisor, overseeing a property or property group within our portfolio. Your primary role involves maintaining the overall physical condition of our properties, ensuring they remain in top-notch shape. This includes conducting general maintenance on apartment units, buildings, and grounds, as well as managing inventory for maintenance equipment, parts, and supplies with the support of the Community Manager.

    Beyond your technical duties, a important aspect of your position involves mentoring and instructing other team members. Being a proactive leader, you'll conduct inspections and repairs adhering to company procedures. Your commitment guarantees the swift and proficient completion of all maintenance assignments. You'll be a key player on our maintenance and property team, working closely with the Community Manager to support Regency goals and accomplishments together.

    Requirements:

    • High school diploma or GED required
    • Minimum three years of hands-on maintenance experience in plumbing, electrical, carpentry, and HVAC
    • Strong communication and interpersonal skills
    • Ability to follow detailed instructions, both written and oral, and solve problems effectively
    • Demonstrated Leadership through personal example and experience
    • Professional attitude in all aspects of work

    Licenses / Certifications:

    • Valid driver’s license with a good driving record and auto insurance
    • EPA Certification Type II or Universal required

    Machines, Tools, and Equipment:

    • Proficiency in hand tools used in construction, maintenance, and landscaping, including relevant chemicals
    • Familiarity with power tools, snow removal equipment, key machines, and motorized equipment as needed

    Why Choose Regency Multifamily?

    Regency Multifamily is a leading real estate investment and development company with a rich history of success. With over 4,000 apartment units throughout the Midwest, we're committed to excellence and growth. Join us in shaping the future of multifamily living and building a rewarding career.

  • 13 Days Ago

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Retail Supervisor-HAMILTON TOWN CENTER
  • LBrands
  • Noblesville, IN FULL_TIME
  • DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers...
  • 13 Days Ago

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Patient Center Supervisor (Full-Time)
  • Averhealth
  • Kokomo, IN FULL_TIME
  • Job Details Job Location: Kokomo IN - Kokomo, IN Education Level: Not Specified Salary Range: $17.00 - $17.00 Hourly Travel Percentage: Up to 25% Job Shift: Day Patient Center Supervisor (Full-Time)Th...
  • 15 Days Ago

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LPN Nurse Supervisor
  • Muncie Comprehensive Treatment Center
  • Muncie, IN FULL_TIME
  • Overview Seeking: LPN Nurse Supervisor - Outpatient MAT Addiction Recovery Full Time Hours: Monday - Friday, 6:00 AM - 2:30 PM - must be flexible to accomodate clinic needs. ⭐️Our Benefits:⭐️ Quarterl...
  • 24 Days Ago

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Day Habilitation Supervisor
  • Hopewell Center, Inc.
  • Anderson, IN FULL_TIME
  • Company DescriptionThe dream of Hopewell Center began in the early 1950's when a group of parents sought services for their children and founded Peter Pan Preschool. The group incorporated in 1966 and...
  • 13 Days Ago

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LPN Nurse Supervisor
  • Muncie Comprehensive Treatment Center
  • Muncie, IN FULL_TIME
  • Overview Seeking: LPN Nurse Supervisor - Outpatient Addiction Recovery Full Time Hours: Monday- Friday, 5:30 AM - 2:00 PM Our Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Co...
  • 15 Days Ago

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0 Customer Information Center Supervisor jobs found in Anderson, IN area

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Title Coordinator
  • OPENLANE
  • Carmel, IN
  • Who We Are: PAR North America is the leading nationwide provider of vehicle transition services including recovery manag...
  • 3/28/2024 12:00:00 AM

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Surge Team Member INW
  • Life Science Logistics
  • Whitestown, IN
  • RESPONSIBILITIES: •Required to work one 5 hour shift each week as scheduled in advance (M-F, 7:00 am-12:00 pm or 12:00 p...
  • 3/27/2024 12:00:00 AM

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Document Control Clerk - Part Time, Temporary
  • PTS Diagnostics
  • Indianapolis, IN
  • Job Description Job Description SUMMARY This position is responsible for ensuring the Quality System Regulations, distri...
  • 3/27/2024 12:00:00 AM

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Pharmacy Floor Technician
  • Synchrony Health Services
  • Indianapolis, IN
  • Overview: At Synchrony Health Services, we offer collaborative clinical solutions for multiple aspects of senior housing...
  • 3/26/2024 12:00:00 AM

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Pharmacy Floor Technician - 2nd shift
  • Synchrony Health Services
  • Indianapolis, IN
  • Overview: Careers close to home and your heart Since our founding in 1997, weve been making long-term care better for ou...
  • 3/26/2024 12:00:00 AM

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Title Coordinator
  • First American Financial Corporation
  • Indianapolis, IN
  • Who We Are Join a team that puts its People First! First American's National Production Services division provides globa...
  • 3/25/2024 12:00:00 AM

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Front Desk Supervisor
  • The Alexander | a Dolce Hotel
  • Indianapolis, IN
  • Property Description: The Alexander, A Dolce Hotel is a contemporary and upscale hotel located in the vibrant city of In...
  • 3/25/2024 12:00:00 AM

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Sr. Relocation Coordinator -Agency
  • Wheaton Van Lines
  • Indianapolis, IN
  • Job Description Job Description Join Our Team as a HHG Move Coordinator! Are you passionate about helping others navigat...
  • 3/24/2024 12:00:00 AM

Anderson is a city in and the county seat of Madison County, Indiana, United States. It is the principal city of the Anderson, Indiana Metropolitan Statistical Area which encompasses Madison County. Anderson is the headquarters of the Church of God (Anderson) and home of Anderson University, which is affiliated with Christian denomination. Highlights of the city include the historic Paramount Theatre and the Gruenewald Historic House. The population was 56,129 at the 2010 census. This is down from 70,000 in 1970. Anderson is located at 40°06′00″N 85°40′53″W / 40.100041°N 85.681525°W / 40.10...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$68,137 to $95,414
Anderson, Indiana area prices
were up 1.3% from a year ago