Customer Information Center Supervisor jobs in Canton, MI

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020


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38 Customer Information Center Supervisor jobs found in Canton, MI area

Call Center Representatives
  • Qualified Staffing
  • Farmington Hills, MI
  • ... Center Representative to work client-based campaigns centric to Healthcare Benefit Plans. You must ... Record customer information within our customer service database * Engage with clients in a ...
  • 2 days ago

Warehouse Supervisor
  • Ronin Staffing, LLC
  • Ypsilanti, MI
  • Validate and bridge operational needs as required to ensure customer needs are met safely, smoothly ... Bachelor's Degree Additional Information: Weekend work may be required to accommodate special ...
  • 3 days ago

Call Center Manager
  • Qualified Staffing
  • Farmington Hills, MI
  • Ensuring customer satisfaction through maintaining Service Level Agreements -Skillfully manage ... information Company Description Qualified Staffing was established in 1988 and is one of the ...
  • 3 days ago

Registered Nurse FULL TIME DAY SHIFT
  • The Oasis at Adrian Rehabilitation & Healthcare Center
  • Bloomfield Hills, MI
  • Completes medical records documenting care provided and other information in accordance with ... Supervisory Responsibility Supervises employees in the department and others for whom they are ...
  • 4 days ago

Loss Draft Associate-Call Center
  • Ultimate Staffing Services
  • Southfield, MI
  • ... information skillfully and maintains confidentiality. * Quality control--the individual ... Customer Service Skills * Strong communication skills both written/verbal * Strong organizational ...
  • 5 days ago

Office Administrator
  • Center City Communications
  • Southfield, MI
  • ... and IT solutions for businesses in the Great lake's region. What would you be doing: If you are ... You would be working with prospective and currents customers to understand what Center City ...
  • 5 days ago

Security Shift Supervisor - Iconic Automotive Campus
  • Allied Universal
  • Warren, MI
  • ... Center in Warren, MI **** $15.25/ hr Weekly Pay Paid Orientation Free Adult First Aid/ CPR/ AED ... Exceptional customer service provider Great communication skills, both written and verbal Candidate ...
  • 5 days ago

Quality Assurance Supervisor (Ypsilanti, MI) - 11468
  • Simply Biotech
  • Ypsilanti, MI
  • ... customer specifications * Performs regular quality compliance audits of the center activities, i.e ... information can be found at www.
  • 6 days ago

Canton, officially the Charter Township of Canton, is a charter township of Wayne County in the U.S. state of Michigan. It is located about 8 miles (13 km) west of the city limits of Detroit and 8 miles (13 km) east of the city limits of Ann Arbor. As of the 2010 census, the township had a population of 90,173, making it Michigan's second largest township and eleventh largest community. Canton is ranked as 96th highest-income place in the United States with a population of 50,000 or more. Canton Township is also consistently ranked as one of the safest cities in the United States, as well as i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$72,061 to $88,555
Canton, Michigan area prices
were up 1.3% from a year ago