Customer Information Center Supervisor jobs in Dearborn Heights, MI

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020


76 Customer Information Center Supervisor jobs found in Dearborn Heights, MI area

Registered Nurse (RN) Supervisor - Emergency Department
  • Ascension
  • Rochester, MI
  • We are a primary stroke center verified by the Joint Commission as well as a STEMI center. The ... Gathers information from other members of the clinical/non-clinical or interdisciplinary team and ...
  • yesterday

Customer Account Advisor
  • Aarons
  • Farmington, MI
  • Attainment and upkeep of customers' accounts including maintaining updated customer information in ... Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • yesterday

Call Center Representative
  • VETBUILT Services, Inc.
  • Romulus, MI
  • ... Center Representative to join our team ... You will be responsible for helping customers by providing product and service information and ...
  • 2 days ago

Operations Support Specialist
  • Centria Healthcare - Autism Services
  • Farmington Hills, MI
  • Additionally, they will provide a positive customer service experience to Supervising Clinicians by ... At the direction of the Supervising Clinician, assist with adding clients to the center roster
  • 2 days ago

Construction Laborer $ 15.00
  • Lincoln Park, MI
  • Moving dirt or other material as directed in plans or by supervisor. Qualifications & Experience ... Engineering, Information Technology, Skilled Trades, Manufacturing, Blue-collar Labor, Production ...
  • 2 days ago

Medication Assistant
  • Personnel Management Senior Living, LLC
  • Clinton Township, MI
  • ... customer service and leadership skills while working in a Skilled Nursing Facility (Care Center ... The employee will also perform other reasonable related duties as assigned by the supervisor or ...
  • 4 days ago

Customer Service/Sales
  • The Home Depot
  • Whitmore Lake, MI
  • These associates learn about products using our tools, and provide information to customers in ... These associates work in cooperation with their Department Supervisor and other associates in their ...
  • 5 days ago

ENTRY LEVEL Management Trainee | Customer Service & Sales
  • Lotus
  • Detroit, MI
  • Supervising events Qualifications * Prior experience in sales, marketing or customer service ... genetic information, marital status, medical condition, national origin, physical or mental ...
  • 5 days ago

Dearborn Heights is a city in Wayne County, in the Detroit metropolitan area, in the State of Michigan. The population was 57,774 at the 2010 census. According to the United States Census Bureau, the city has a total area of 11.75 square miles (30.43 km2), of which 11.74 square miles (30.41 km2) is land and 0.01 square miles (0.03 km2) is water. The southern portion of the city is in the watershed of the north branch of the Ecorse Creek (also known as Ecorse River). The area surrounding the Ecorse is subject to flooding. The northern portion of the city is in the Rouge River watershed....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$71,515 to $87,885
Dearborn Heights, Michigan area prices
were up 1.2% from a year ago