Customer Information Center Supervisor jobs in Edison, NJ

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

89 Customer Information Center Supervisor jobs found in Edison, NJ area

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Customer Service Representative
  • Catalyst Career Group
  • New York, NY
  • Serves customers by providing product and service information and resolving product and service ... Center, CNA, Data Analytics, Developer, Direct Care Provider, Driver, Education, Engineer ...
  • 19 hours ago

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Customer Service Representative
  • Catalyst Career Group
  • Jersey City, NJ
  • Serves customers by providing product and service information and resolving product and service ... Center, CNA, Data Analytics, Developer, Direct Care Provider, Driver, Education, Engineer ...
  • 19 hours ago

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E-Commerce Customer Service - NOT A CALL CENTER
  • Tech To Commerce
  • Edison, NJ
  • ... Center in Edison NJ is looking for an organized, responsible, and professional customer service ... product information, payment, order status, and returns ensuring that customer needs are met ...
  • yesterday

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Customer Service Representative
  • Corporate Brokers
  • Township of Piscataway, NJ
  • During this call, Call Center Representatives will interview the caller to obtain information about ... The duties of the Customer Service Representative (CSR) will include the following: * Answering ...
  • 2 days ago

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Operations Supervisor, Consumer Storage
  • Iron Mountain
  • Bayonne, NJ
  • ... center in the most cost-effective and customer-satisfying manner. This leader will coach a high ... Providing solutions that include information management, digital transformation, secure storage ...
  • 4 days ago

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Operations Supervisor, Consumer Storage
  • Iron Mountain
  • New York, NY
  • ... center in the most cost-effective and customer-satisfying manner. This leader will coach a high ... Providing solutions that include information management, digital transformation, secure storage ...
  • 4 days ago

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Operations Supervisor, Consumer Storage
  • Iron Mountain
  • Jersey City, NJ
  • ... center in the most cost-effective and customer-satisfying manner. This leader will coach a high ... Providing solutions that include information management, digital transformation, secure storage ...
  • 4 days ago

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Operations Supervisor, Consumer Storage
  • Iron Mountain
  • Kearny, NJ
  • ... center in the most cost-effective and customer-satisfying manner. This leader will coach a high ... Providing solutions that include information management, digital transformation, secure storage ...
  • 4 days ago

According to the United States Census Bureau, the township had a total area of 30.638 square miles (79.351 km2), including 29.940 square miles (77.543 km2) of land and 0.698 square miles (1.808 km2) of water (2.28%). Edison is on the east side of Raritan Valley (a line of communities in central New Jersey), along with Plainfield, and completely surrounds the borough of Metuchen, New Jersey, making it part of 21 pairs of "doughnut towns" in the state, where one municipality entirely surrounds another. The township borders East Brunswick Township, Highland Park, New Brunswick, Piscataway Townshi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$78,212 to $96,115
Edison, New Jersey area prices
were up 1.5% from a year ago