Customer Information Center Supervisor jobs in Flint, MI

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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13 Customer Information Center Supervisor jobs found in Flint, MI area

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BHJOB22463_707_Intake Specialist
  • VP Total Solutions
  • Flint, MI
  • Supports Customer Service Team in providing direction on care for member inquiries; * Supports the ... , IT, Automotive, Engineering, Clerical, Call Center, Manufacturing and General labor are just some ...
  • 4 days ago

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Registered Nurse - PreSurgery / Peri-op Float
  • Ascension, A34
  • Grand Blanc, MI
  • ... center with a cardiac rapid diagnostic center, the Genesys Heart Institute, the Family Birthing ... Assesses patient/family needs for information and education across the continuum, plans and ...
  • 5 days ago

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Registered Nurse - Intensive Care Unit 002
  • Ascension, A34
  • Grand Blanc, MI
  • ... center with a cardiac rapid diagnostic center, expanded clinical expertise in neurosciences ... Assesses patient/family needs for information and education across the continuum, plans and ...
  • 5 days ago

Flint is the largest city and seat of Genesee County, Michigan, United States. Located along the Flint River, 66 miles (106 km) northwest of Detroit, it is a principal city within the region known as Mid Michigan. According to the 2010 census, Flint has a population of 102,434, making it the seventh largest city in Michigan. The Flint metropolitan area is located entirely within Genesee County. It is the fourth largest metropolitan area in Michigan with a population of 425,790 in 2010. The city was incorporated in 1855. Flint was founded as a village by fur trader Jacob Smith in 1819 and beca...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$64,432 to $79,179
Flint, Michigan area prices
were up 1.3% from a year ago