Customer Information Center Supervisor jobs in Fremont, CA

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020


Clear All

71 Customer Information Center Supervisor jobs found in Fremont, CA area

  • Golden State
  • Hayward, CA
  • This is an entry level opening NOT in a call center environment. If you have restaurant, bar, or ... supervisor, director, teacher, project manager, communications, retail salesperson, customer ...
  • 1 hour ago

Jr. Data Center Engineer
  • datanet IT
  • Milpitas, CA
  • ... Fabric cards, and Supervisors) and UCS servers (CPUs/Memory/HDDs/SDDs/Raids/NICs). Good ... Company Description With over 34 years of experience providing the latest in IT solutions, datanet ...
  • 3 hours ago

Contact Center Supervisor II
  • Bay Sun Solar
  • San Jose, CA
  • Ensures customers are completely satisfied by providing prompt responses and solutions to their ... At least 3 years of prior call center support experience. Prior lead or supervisory experience ...
  • 8 hours ago

Business Operations | Customer Service Representative
  • Management Training Program | Now Hiring
  • Dublin, CA
  • This is an entry-level opening NOT in a call center environment. As a result of clients placing a ... Provide information about the products and services * Troubleshoot and resolve product issues and ...
  • yesterday

Apartment Leasing Specialist - $750 Sign On Bonus
  • Shea Properties
  • Fremont, CA
  • ... customer service, renewals, and participating in the marketing of the community. The Leasing ... Ensures leasing center is open and ready for business on time each day. Maintains office ...
  • yesterday

Collection Specialist
  • Del Monte Capitol Meat Company, LLC
  • Union City, CA
  • ... customer profiles and ensures accurate information received from sales team and forwarded to ... A chef driven, center-of-the plate company, Del Monte is committed to sourcing the finest meat ...
  • 3 days ago

Member Services Representative
  • Self Help
  • San Jose, CA
  • ... Center for Responsible Lending. Through its credit union network, Self-Help serves over 150,000 ... The Floater Member Service Representative (MSR) will report to the MS Supervisor, Assistant Branch ...
  • 6 days ago

Service Coordinator
  • Groupware Technology
  • Campbell, CA
  • Our commitment to our customers is to help optimize their existing IT assets, evaluate and ... Groupware specializes in data center infrastructure and cloud computing solutions, rack integration ...
  • 6 days ago

Fremont (/ˈfriːmɒnt/ FREE-mont) is a city in Alameda County, California, United States. It was incorporated on January 23, 1956, from the annexing of Centerville, Niles, Irvington, Mission San José, and Warm Springs. The city is named after John C. Frémont, an American explorer and former US Senator from California, Governor from Arizona, Major General in the Union Army, and the first Republican presidential candidate, in 1856. Located in the southeast San Francisco Bay Area and straddling both the East Bay and South Bay regions, Fremont has a rapidly-growing population of around 230,000. It i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$87,316 to $107,303
Fremont, California area prices
were up 2.9% from a year ago