Customer Information Center Supervisor jobs in Hilton Head Island, SC

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

Filters

13 Customer Information Center Supervisor jobs found in Hilton Head Island, SC area

T
WORK FROM HOME - Virtual Sales Insurance Agent - NO COLD CALLS - LEADS
  • The Wright Agency
  • Savannah, GA
  • ... to families who have requested information regarding mortgage protection. In other words ... of customer service with clients. ยท Possess a life insurance license or be willing and able to ...
  • 9 hours ago

R
Part Time Retail Inventory Associate - SAVANNAH, GA
  • RGIS
  • Savannah, GA
  • By contributing to reliable inventory counts, you help our customers make better decisions to ... Supervisor and management opportunities * On-the-job paid training * Referral bonuses. If you want ...
  • 12 hours ago

M
Guest Services Associate
  • MVW Services Corporation
  • Hilton Head Island, SC
  • JOB SUMMARY Do you pride yourself on your customer service skills and ability to personalize ... information about the resort and surrounding area while delivering a personalized vacation ...
  • 6 days ago

Hilton Head Island, sometimes referred to as simply Hilton Head, is a Lowcountry resort town and barrier island in Beaufort County, South Carolina, United States. It is 20 miles (32 km) northeast of Savannah, Georgia, and 95 miles (153 km) southwest of Charleston. The island is named after Captain William Hilton, who in 1663 identified a headland near the entrance to Port Royal Sound, which mapmakers named "Hilton's Headland." The island features 12 miles (19 km) of beachfront on the Atlantic Ocean and is a popular vacation destination. In 2004, an estimated 2.25 million visitors pumped more t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$64,856 to $79,702
Hilton Head Island, South Carolina area prices
were up 1.5% from a year ago