Customer Information Center Supervisor jobs in Indiana

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2020

Customer Service Representative
  • TRS Craft Services
  • Evansville, IN
  • Communicates twice daily with the direct parts representatives passing on any information or parts ... From the apprentice to the senior discipline supervisor, we have the experience and understanding ...
  • 9 hours ago

Customer Service/Sales
  • The Home Depot
  • Chesterton, IN
  • These associates learn about products using our tools, and provide information to customers in ... These associates work in cooperation with their Department Supervisor and other associates in their ...
  • 14 hours ago

CSR- Transportation
  • Stafforward
  • Indianapolis, IN
  • Minimum 1 year CSR or Call Center Experience * Professional demeanor and phone etiquette * Computer ... Other duties as outlined by supervisor Company Description Stafforward, a subsidiary of BCforward ...
  • 15 hours ago

Customer Service Representative
  • A1c Care Center
  • Indianapolis, IN
  • You will be responsible for helping customers by providing product and service information and ... Excellent written and verbal communication skills Company Description A1c Care Center is a Durable ...
  • 17 hours ago

Customer Service representative / Vehicle Operations Specialist
  • BCforward
  • Fishers, IN
  • Work directly with the Supervisors to ensure that tasks are completed in a timely manner. * Answer ... Company Description About BCforward BCforward began as an IT business solutions and staffing firm
  • 20 hours ago

Inbound Call Centre Agent
  • Regis and Smith
  • Fort Wayne, IN
  • Inbound Call Centre Agent - Full Benefits Task Inbound Calls Only! Being the first point of contact ... customer issues through the use of desktop applications Keep confidential and sensitive information ...
  • yesterday

Start Immediately - Customer Service Representative
  • Event Pop
  • Indianapolis, IN
  • ... supervisor, director, teacher, project manager, communications, retail salesperson, customer ... center agent, customer service director, customer service sales, field sales representative ...
  • 4 days ago

Customer Support Representative
  • Yoh Staffing Solutions
  • Indianapolis, IN
  • Resource will be supporting the Service Coordination Center as a CSR. This position has ... Uses computerized system for tracking, information gathering, and or troubleshooting. * Requires ...
  • 6 days ago

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$68,299 to $83,933