Customer Information Center Supervisor jobs in Kentucky

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2020 Salary.com)

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Bartenders, servers, managers, hospitality: FRESH START!!! (RRF116)
  • Family First Life
  • Louisville, KY
  • ... center agent, customer service director, customer service sales, field sales representative ... information and next steps.*** Call (972) 284-7174 or click to get started today! Fast hiring ...
  • yesterday

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Customer Service Representative
  • Pyramid Consulting
  • Owensboro, KY
  • Resolving customer inquiries, providing customers with account information, resolving or referring ... Call Center experience preferred. Professional telephone demeanor. * Shift will be 11-8. Training ...
  • yesterday

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Customer Service Representative Fueler/Washer
  • Penske
  • Erlanger, KY
  • Completing other projects and tasks as assigned by supervisor Why Penske is for You: * Competitive ... other information. The associate must be able to see and verbally communicate. Specific vision ...
  • yesterday

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Customer Service Representative
  • Modis
  • Owensboro, KY
  • Resolving customer inquiries, providing customers with account information, resolving or referring ... Call Center experience preferred. Professional telephone demeanor. If interested apply today and be ...
  • 2 days ago

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Customer Service/Sales
  • The Home Depot
  • Whitesville, KY
  • These associates learn about products using our tools, and provide information to customers in ... These associates work in cooperation with their Department Supervisor and other associates in their ...
  • 2 days ago

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Customer Service/Sales
  • The Home Depot
  • Melbourne, KY
  • These associates learn about products using our tools, and provide information to customers in ... These associates work in cooperation with their Department Supervisor and other associates in their ...
  • 2 days ago

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Customer Service Rep I
  • BCforward
  • Owensboro, KY
  • Resolving customer inquiries, providing customers with account information, resolving or referring ... Call Center experience preferred. Professional telephone demeanor Company Description About ...
  • 2 days ago

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Call Center Customer Service
  • RemX The Workforce Experts
  • Louisville, KY
  • RemX is seeking experienced Customer Service Representatives for a medical call center. The ... Gathering and reviewing patient billing and medical information. * Gaining authorizations for ...
  • 5 days ago

Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States. Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$65,901 to $80,986