Customer Information Center Supervisor jobs in New Brunswick, NJ

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020

36 Customer Information Center Supervisor jobs found in New Brunswick, NJ area

Customer Service Sales Associate
  • Suttle & King, Inc
  • Bridgewater, NJ
  • ... center agent, customer service director, customer service sales, field sales representative ... supervisor, director, teacher, project manager, communications, retail salesperson, customer ...
  • 10 hours ago

Call Center Representative
  • Express Employment Professionals
  • East Brunswick, NJ
  • Seeking for (TWO) 2 Customer Service Representatives in East Brunswick, NJ! This is individual will ... Finance, Information Technology, Supervisory and Human Resources personnel across various ...
  • 11 hours ago

Customer Service Representative
  • Aston Carter
  • Somerset, NJ
  • MUST HAVES: - Call Center Experience; 1 year operating in true call center with calls in queue - Order Entry Experience; enter customer information while simultaneously over-the-phone -MS Office ...
  • yesterday

Supervisor, Patient Support Center
  • HearingLife
  • Somerset, NJ
  • Provide customer follow-up by phone, e-mail, or letter to ensure customer satisfaction. * Promote a ... Minimum five years call center supervisory experience managing teams of 15 or more * High school ...
  • yesterday

Customer Care Associate
  • Tech To Commerce
  • Edison, NJ
  • ... Raritan Center in Edison NJ is looking for a proactive individual who is adept at juggling ... product information, payment, order status, product return as well as vendor/shipping claims ...
  • 2 days ago

E-Commerce Customer Service - NOT A CALL CENTER
  • Tech To Commerce
  • Edison, NJ
  • ... Center in Edison NJ is looking for an organized, responsible, and professional customer service ... product information, payment, order status, and returns ensuring that customer needs are met ...
  • 2 days ago

Customer Service Representative
  • Corporate Brokers
  • Township of Piscataway, NJ
  • During this call, Call Center Representatives will interview the caller to obtain information about ... The duties of the Customer Service Representative (CSR) will include the following: * Answering ...
  • 3 days ago

Operations Supervisor, Consumer Storage
  • Iron Mountain
  • Bayonne, NJ
  • ... center in the most cost-effective and customer-satisfying manner. This leader will coach a high ... Providing solutions that include information management, digital transformation, secure storage ...
  • 4 days ago

According to the United States Census Bureau, the city had a total area of 5.789 square miles (14.995 km2), including 5.227 square miles (13.539 km2) of land and 0.562 square miles (1.456 km2) of water (9.71%). New Brunswick is in Raritan Valley (a line of cities in central New Jersey). New Brunswick is on the south side of Raritan Valley along with Piscataway Township, Highland Park, Edison Township, and Franklin Township (Somerset County). New Brunswick lies southwest of Newark and New York City and northeast of Trenton and Philadelphia. New Brunswick is bordered by Piscataway, Highland Park...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$80,764 to $99,250
New Brunswick, New Jersey area prices
were up 1.5% from a year ago