Customer Information Center Supervisor jobs in Portsmouth, NH

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Nursing Supervisor
  • Dover Center for Health & Rehabilitation
  • Dover, NH FULL_TIME
  •  

    A Great Place to Work

     

    Dover is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

     

     

    What You'll Do:

     

    As a Nursing Supervisor, you will lead an interdisciplinary team to provide exceptional care and ensure the health, comfort, and overall well-being of our residents. Your responsibilities will include oversight of the facility operations, safety, cleanliness and compliance to nursing policies, procedures and regulations.

     

    Key Responsibilities:

    • Supervising and guiding nursing staff to ensure high-quality care delivery
    • Overseeing daily operations, including staffing assignments and resource allocation
    • Collaborating with the interdisciplinary team to develop and implement care plans
    • Conducting regular assessments and audits to maintain quality standards
    • Providing mentorship, training, and support to nursing staff
    • Ensuring compliance with all regulatory standards and protocols

    If you are an experienced nursing professional with a passion for leading others in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a Nursing Supervisor!

    What We Offer

     

    As an affiliate of National Health Care, our Dover team enjoys:

    • Competitive compensation and benefits package
    • Comprehensive training and mentorship
    • Opportunities for professional growth and development
    • Supportive and collaborative work environment
    • The chance to make a meaningful difference in the lives of our residents

     

    Rate of Pay

    USD $41.00 - USD $45.00 /Hr.

     

    What You'll Bring:

     

    Qualifications of a Nursing Supervisor include:

    • Valid state nursing license
    • Advanced degree or certification preferred
    • Experience in a supervisory or leadership role in a Long-Term Care setting preferred
    • Compassionate and empathetic approach to patient care
    • Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
    • Strong clinical, leadership, organizational, and decision-making skills
    • Excellent communication and interpersonal abilities
    • Ability to work effectively in a dynamic and fast-paced environment

    #Tier1

     

    We Hire for Heart!

     

    National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National’s centers are unique but share common values: Kindness, Service, Compassion and Excellence.  Today, our centers include more than 30 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.  When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

  • 11 Days Ago

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Registered Nurse Supervisor - RN
  • Oceanside Center
  • Hampton, NH FULL_TIME
  • Oceanside Center is hiring a Full time Weekend RN Supervisor 7a - 3pm! Benefits Nursing Student Loan Debt Repayment and Tuition AssistanceVariable compensation plansHealth, Dental, Vision, Company-pai...
  • 11 Days Ago

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Registered Nurse - RN Supervisor
  • Oceanside Center
  • Hampton, NH FULL_TIME
  • Oceanside Center Now Hiring Full Time RN Evening Supervisor, Apply Today! Genesis is a leading provider of healthcare services from short-term to long-term care and a wide variety of living options an...
  • 12 Days Ago

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Nursing Supervisor (Nights)
  • Dover Center for Health & Rehabilitation
  • Dover, NH FULL_TIME
  • A Great Place to Work Dover is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to yo...
  • 11 Days Ago

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Baylor RN Supervisor
  • Birch Healthcare Center
  • Rochester, NH FULL_TIME
  • Weekends Birch Healthcare Center is seeking RN to join our team! Competitive salary Consistent schedule Weekly pay check Modify Compensation 25% Warm work environment We are focused on resident center...
  • 2 Days Ago

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RN SUPERVISOR SNF & LTC
  • Birch Healthcare Center
  • Rochester, NH FULL_TIME
  • Birch Healthcare Center is seeking RN/LPN's to join our team! Competitive salary Consistent schedule Warm work environment We are focused on resident centered care and always striving to raise the bar...
  • 19 Days Ago

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0 Customer Information Center Supervisor jobs found in Portsmouth, NH area

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Care Associate - Memory Care (MC) Full time
  • Senior Lifestyle Corporation
  • York, ME
  • Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten ...
  • 4/18/2024 12:00:00 AM

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Shared Administrative Associate (OA) 12 Month Roster
  • Department Of The Treasury
  • Portsmouth, NH
  • Duties WHAT ARE THE SMALL BUSINESS SELF-EMPLOYED (SB/SE), LARGE BUSINESS AND INTERNATIONAL (LB&I), AND TAX EXEMPT AND GO...
  • 4/18/2024 12:00:00 AM

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Manufacturing Assembler-1st & 2nd Shifts!!!
  • Connexion Systems & Engineering, Inc.
  • Manchester, NH
  • Job Description Job Description Assembler-Manchester, NH Temporary-to-Permanent 1st shift is 6am – 2:30pm 2nd Shift-3PM-...
  • 4/18/2024 12:00:00 AM

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Assembler Manufacturing Technician 1st, 2nd and 3rd shift.
  • Connexion Systems & Engineering, Inc.
  • Manchester, NH
  • Job Description Job Description Our client is looking for an Assembler Manufacturing Technician 1st, 2nd and 3rd shift i...
  • 4/16/2024 12:00:00 AM

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Front Desk Supervisor
  • Amesbury Hospitality LLC
  • Amesbury, MA
  • Job Description Job Description ```Duties``` - Manage the front desk operations and ensure smooth check-in and check-out...
  • 4/16/2024 12:00:00 AM

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Assembler (1st & 2nd shifts available!)
  • Connexion Systems & Engineering, Inc.
  • Manchester, NH
  • Job Description Job Description Temp to Perm Duties & Responsibilities: Assemble plastic and metal components into medic...
  • 4/15/2024 12:00:00 AM

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Certified Nursing Assistant (CNA) - Full time - No Experience Required
  • Senior Lifestyle Corporation
  • York, ME
  • Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten ...
  • 4/14/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Rochester, NH
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/14/2024 12:00:00 AM

Portsmouth is a city in Rockingham County, New Hampshire, United States. As of the 2010 census it had a population of 21,233, and in 2017 the estimated population was 21,796. A historic seaport and popular summer tourist destination on the Piscataqua River bordering the state of Maine, Portsmouth was formerly the home of the Strategic Air Command's Pease Air Force Base, since converted to Portsmouth International Airport at Pease. According to the United States Census Bureau, the city has a total area of 16.8 square miles (43.6 km2), of which 15.6 square miles (40.5 km2) is land and 1.2 square...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$76,796 to $107,542
Portsmouth, New Hampshire area prices
were up 1.4% from a year ago